Expected excellence but got mediocre
4 stars
Hawks Cay Resort
Photos of Hawks Cay Resort
Overview
Swimming with dolphins, wreck diving and kiteboarding are just some of the experiences guests can enjoy during their stay at Hawks Cay Resort. It is also a brief car trip from Long Key State Park and the Overseas Highway.
Hawks Cay has an exclusive beach and provides water sports such as scuba diving, fishing and jet skiing. Outdoor tennis courts, a Jacuzzi and miniature golf are just some of the services also available at this contemporary 4-star resort. It also provides an outdoor pool, a sauna and a shop where travel essentials can be purchased.
Hawks Cay Resort has 420 rooms, all of which are filled with a range of amenities to ensure a comfortable stay. They are also fitted with a dishwasher, a refrigerator and a microwave.
Hawks Cay Resort Duck Key boasts convenient dining options, including American cuisines at Alma and seafood meals at Beach Grill. Guests wanting to socialise can take advantage of bar, which is ideally located in-house.
Florida Keys Marathon Airport is a 15-minute drive from Hawks Cay Resort. Grassy Key is easily accessible by car.
Latest deals for Hawks Cay Resort
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hawks Cay Resort
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Bicycle hire
Things to do
- Gift shop
- Bicycle hire
- Fishing
- Board games/puzzles
- Game room
- Scuba diving
- Diving
- Snorkelling
- Beauty salon
- Mini-golf
- Table tennis
- Water sport facilities (on site)
- Basketball court
Kitchen
- Kitchenware
- Kitchen
- Dishwasher
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Dustbins
Services and conveniences
- ATM on-site
- Business centre
- Entertainment staff
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
General
- Family rooms
- Pool view
- Sea view
- Seating area
- Sofa
- Telephone
- Tile/marble floor
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kids' club
- Kids' outdoor play equipment
- Playground
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Sauna
Accessibility and suitability
- No smoking
- Private entrance
- Disabled access
- Lift
Dining
- Restaurant
- Bar/Lounge
- Coffee shop
- Dining table
Parking and transportation
- Parking
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Fitness
- Fitness centre
- Tennis
Workspace
- Desk
Health and safety
- Safe
Reviews of Hawks Cay Resort
7.4
Good
1235 verified ratings
Wonderful
436
Very good
220
Good
227
Okay
108
Fair
105
Mediocre
43
Poor
96
Summary of reviews
Pros (+)
Cons (-)
Sort by:Most recent
Score by provider
7.3 out of 10
676 reviews
7.3 out of 10
69 reviews
8.6 out of 10
23 reviews
8.3 out of 10
12 reviews
All reviews
Pros (+) Location is great! But no view of the Atlantic
Cons (-) Management is not on top of their game. Staff is very frustrated and unfriendly. Room dirty and noisy, wait time for checking 30' easily. Room not ready (they charge you for late check out but you don't get a refund if your room is not ready. Food is overpriced, wait time for breakfast unacceptable. Pool overfilled and not enough deck chairs. Would never ever go back and wouldn't recommend it to a...
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Cons (-) Rooms weren’t cleaned daily. Only sheets and towels changed. Half the time they forgot to replace towels or coffee or something else we had to them ask for. Everything was very, very expensive.
Cons (-) Could be more updated
Pros (+) Great location isolated on a key, but close to other cities. There is plenty to do - snorkel, scuba, tennis, parasail, fish, or hang out on the great grounds. The facilities are well laid out, with family and adult only areas.
Cons (-) It was a bit pricey but we booked late for the holidays. The food onsite was good but not excellent. You are very close to other restaurants though in Marathon and Islamorado.
Pros (+) Everything fun under the sun different zones for different vibes you want to feel tranquility pool for adults only, 24 hour pool for the entire family, kids play zone with pirate slide waterworks, with additional pool, beautiful property, free trams
Cons (-) The valet (Dwight) was rude and standoffish. Georgina at the breakfast buffet was straight nasty and just needs to be fired after basically scolding my child, or have additional "training" I think the Dolphins could have done a better job dealing with the guests
Pros (+) My family and I absolutely love this resort this is our second year coming here. I can't think of a single thing I would change. The staff is great and everyone is always smiling at Hawks Cay. Would highly recommend this place to anyone looking for a great family vacation.
Pros (+) The resort is thoughtfully layed out. The location is great. House keeping service was great.
Cons (-) In my 3 day stay, I only ate at the resort. I got the worst food poisoning. I believe it was the Mediterranean platter poolside. I advised the reception desk and they just said they were sorry. No management followed up with me. For that I will not go back.
Pros (+) Nice and quiet place.Staff was great,clean and updated rooms.
Cons (-) The lagoon looks awesome on the picture,but in reality is a small pond, not even kids can swim there.This picture is a joke .Room was 250$ which ok,plus 85$ taxes and other fees and on the top 45$ resort fee.(we didnt take any extras).Nobody expect 380$ for one night.
Pros (+) Staff was great and very helpful. We stayed in a marina villa. It was perfect for our family of 5 (3 adult children) plus grandmom! The kitchen was well equipped, full size fridge and dishwasher. There was a washer and dryer in the second bathroom. The men loved the accessibility to fishing/ charters. The women loved the spa. The location of the resort is perfect. We could venture out to Islamorad...
Cons (-) The wifi was very spotty despite having a router in the villa. Room service was a bit rude and unaccommodating. We only ordered once, so maybe it was just one person that left a bad taste. It would have been helpful to have some sponges/dish towels in the kitchen along with a few basics like salt and pepper and coffee filters.
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Location
61 Hawks Cay Boulevard, Duck Key, FL 33050
What's nearby
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Hawks Cay Resort
Low season | November |
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High season | June |
Average price (weeknight) | £260 |
Average price (weekend night) | £263 |
When to book a room at Hawks Cay Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.6 |
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Distance to city centre | 0.4 mi |