Overview

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Durham Marriott Hotel Royal County

Old Elvet, Durham, DH1 3JN, United Kingdom
+44 191 386 6821

£77+

Overall guest ratings

8.6/10 Excellent
Based on 2,841 reviews

Review highlights

  • 9.1
  • 9.0
  • 6.2
  • 5.7

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    With its historic heritage and impeccable amenities, the Durham Marriott Hotel Royal County provides a stunning backdrop for your visit to the city centre. Our hotel, part of which dates back to the 17th century, seamlessly combines traditional grandeur and contemporary convenience. Nowhere is this more evident than in our immaculately appointed rooms and suites, which offer both sumptuous decor and modern technology. Many of our rooms also provide views of Durham Castle and Cathedral, as well as the river and the city centre skyline. Elsewhere within the hotel, you can visit our leisure centre, which includes an indoor pool, a sauna and a gym. The recently refurbished Brew Bar Lounge offers a delectable afternoon tea, and No 59 Old Elvet specializes in classic English cuisine. Those planning events here in the UK can hire one of our five versatile, light-filled conference venues, too. Your luxury escape awaits you at the Durham Marriott Hotel Royal County.

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    Marriott

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Spa
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    Based on 2,841 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.6 "Housekeeping was great, according to 86%."
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
    • 7.8 "Good breakfast."
    • 6.4 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
      5.0 "Only 50% said that wellness & sports facilities were clean enough."
    • 6.2 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.1 "51% thought the minibar was ok."
      6.7 "67% thought the bathroom was big enough."
    • 6.2 "Internet is average."
    • 5.7 "Food is average."
      5.0 "Side dishes were satisfying, according to only 50%."
      5.0 "50% thought the snacks were adequate."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.9 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 4.8 "Value below average."
      1.5 "85% said the breakfast was too expensive."
      3.3 "The price was too high for 67%."
      1.2 "88% said beverages were too expensive."
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    Overall rating

    8.7 Excellent
    Based on 1,733 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.2 "Management was excellent, said 82%."
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
    • 7.8 "Good breakfast."
    • 6.6 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 6.3 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.2 "52% thought the minibar was ok."
    • 6.0 "Internet is average."
    • 5.7 "Food is average."
    • 5.4 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.2 "Vibe was decent."
      5.6 "Only 56% thought, the hotel was stylish."
    • 4.5 "Value below average."
      1.5 "85% said the breakfast was too expensive."
      3.4 "The price was too high for 66%."
      1.4 "86% said beverages were too expensive."
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    Overall rating

    8.6 Excellent
    Based on 738 reviews
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.5 "Pool is good."
    • 7.8 "Good breakfast."
    • 6.5 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 6.2 "Internet is average."
    • 6.0 "Food is average."
    • 4.7 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 4.3 "Value below average."
      1.2 "88% said the breakfast was too expensive."
      1.0 "90% said beverages were too expensive."
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    Overall rating

    7.8 Good
    Based on 56 reviews
    • 9.1 "Terrific location."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 7.0 "High comfort."
    • 6.1 "Average cleanliness."
    • 6.0 "Rooms are ok."
    • 4.9 "Value below average."
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    Overall rating

    8.3 Excellent
    Based on 312 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.8 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 7.6 "Good breakfast."
    • 7.1 "High comfort."
      7.9 "79% said the beds were comfortable."
      8.1 "81% thought rooms were spacious."
    • 6.2 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 6.1 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 6.1 "Internet is average."
    • 5.9 "Food is average."
    • 4.8 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 4.7 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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