Overview

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Novum Hotel Ambassador

Viehofer Str. 23, 45127 Essen, North Rhine-Westphalia, Germany
+49 201 247 730

£19+

Overall guest ratings

6.6/10 Good
Based on 1,553 reviews

Review highlights

  • 8.8
  • 8.4
  • 4.7
  • 3.6

Nearby

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    About

    Situated in Essen, this hotel is 0.2 mi (0.3 km) from GOP Variety Theatre Essen and 2.4 mi (3.9 km) from Panorama. Essen Cathedral and Stratmanns Theater Europahaus are also within 10 minutes.

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    Expedia

    Amenities

    • Free Wi-Fi
    • Hot tub
    • No smoking
    • Express check out
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Sauna
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Internet
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.6 Good
    Based on 1,553 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.4 "Location is great."
      9.2 "92% liked the proximity to shopping."
      9.3 "93% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.4 "Good breakfast."
    • 4.7 "Internet is poor."
    • 3.6 "Not very clean."
      3.2 "68% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 2.9 "Awful rooms."
      1.4 "86% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      1.5 "85% said rooms were small."
      1.3 "For 87%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      1.8 "82% said the bathroom was dirty."
      2.2 "78% found problems with the furniture."
      1.3 "87% had problems with the shower."
      0.6 "94% thought the tv was sub-standard."
      3.3 "Air conditioning was criticized by 67%."
    • 2.8 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      1.8 "82% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      3.3 "Air conditioning was criticized by 67%."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      2.2 "78% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      0.0 "100% didn't like the architecture."
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    Overall rating

    6.7 Good
    Based on 341 reviews
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.5 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      8.9 "89% liked the proximity to shopping."
    • 7.7 "Good breakfast."
    • 3.2 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 2.8 "Quite uncomfortable."
      4.7 "53% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
      1.9 "81% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
    • 2.8 "Awful rooms."
      1.3 "87% complained about the bathroom."
      2.9 "71% said rooms were dirty."
      4.7 "53% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
      1.2 "88% had problems with the shower."
      0.9 "91% thought they were poorly maintained."
      1.5 "85% said the bathroom was dirty."
      1.2 "For 88%, the rooms looked old."
      0.4 "96% criticized the small bathroom."
      2.2 "78% found problems with the furniture."
      0.9 "91% thought the tv was sub-standard."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      2.0 "80% complained about the elevator."
    • 1.6 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    6.7 Good
    Based on 77 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.5 "Good breakfast."
    • 3.4 "Not very clean."
      2.9 "71% said rooms were dirty."
    • 2.5 "Awful rooms."
      1.3 "87% complained about the bathroom."
      2.9 "71% said rooms were dirty."
    • 2.5 "Quite uncomfortable."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
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    Overall rating

    4.8 OK
    Based on 170 reviews
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 7.5 "Good breakfast."
    • 4.6 "Internet is poor."
    • 3.6 "Not very clean."
      3.2 "68% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 2.6 "Awful rooms."
      1.4 "86% complained about the bathroom."
      1.2 "88% said rooms were small."
      3.2 "68% said rooms were dirty."
      1.1 "89% had problems with the shower."
      2.2 "78% said the bathroom was dirty."
      4.6 "54% didn't like the uncomfortable beds."
      0.7 "93% thought the tv was sub-standard."
      1.1 "89% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
    • 2.5 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      2.1 "79% complained about the elevator."
    • 2.2 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      1.5 "85% thought it was too noisy."
      4.6 "54% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
    View all review categories

    Overall rating

    6.5 Good
    Based on 962 reviews
    • 8.7 "Location is great."
      9.1 "91% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.2 "92% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 4.6 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.9 "Not very clean."
      3.5 "65% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 3.1 "Awful rooms."
      1.6 "84% complained about the bathroom."
      1.3 "87% said rooms were small."
      3.5 "65% said rooms were dirty."
      1.2 "For 88%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
      0.3 "97% criticized the small bathroom."
      1.5 "85% had problems with the shower."
      0.5 "95% thought the tv was sub-standard."
      1.8 "82% said the bathroom was dirty."
      2.1 "79% found problems with the furniture."
    • 2.8 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      1.9 "81% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      2.2 "78% complained about the elevator."
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