Ethiopian Air (ET) - Read reviews & book flights

IATA code	ET
Routes	373
Top route	Addis Ababa Bole to Addis Ababa Bole
Airports served	131
Top airport	Addis Ababa Bole

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flight attendants

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food was good

connecting flight

great service

flight entertainment

food was poor

great flight

new aircraft

nice crew

better on other carriers

seats were comfortable

7.6

Pros: Crew was helpful, everythinf fine

Cons: The food was not so good. Bit cold..

Reviewed May 2019

review from
5.3

missed by the food cart

Pros: everything was pretty adequate

Cons: they skipped me when they passed out food and never came back.

Reviewed May 2019

review from
10.0

Pros: Excellent seat

Reviewed May 2019

review from
4.0

Pros: Land crew attention was polite and nice

Cons: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Reviewed May 2019

review from
2.0

Pros: Nothing

Cons: Everything starting from the check in to on board restrooms

Reviewed Apr 2019

review from
7.3

Cons: USB connection was not working from my seat

Reviewed Apr 2019

review from
3.6

Pros: Crew is friendly.

Cons: The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy.

Reviewed Apr 2019

review from
9.0

Pros: I liked the fligth attendant

Reviewed Apr 2019

review from
4.6

Pros: Crew was really great - helpful and kind.

Cons: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

Reviewed Apr 2019

review from
3.6

Cons: Entertainment is non existent. Plane is tatty.

Reviewed Apr 2019

review from
8.0

Pros: Excellent crews

Reviewed Apr 2019

review from
5.3

Cons: There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them.

Reviewed Apr 2019

review from
4.3

Cons: The seats are uncomfortable

Reviewed Apr 2019

review from
9.0

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

Reviewed Apr 2019

review from
7.3

Pros: The seats were very comfortable and generally this flight is comfy

Cons: The queue during boarding is very long, they need to add counters

Reviewed Apr 2019

review from
6.6

Pros: The crew were very welcoming, helpful and charm, makes you feel easy

Cons: General interior cleanliness

Reviewed Apr 2019

review from
8.0

Pros: Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!

Cons: Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not

Reviewed Apr 2019

review from
6.0

Pros: flight was on time

Cons: Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter.

Reviewed Apr 2019

review from
10.0

Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.

Reviewed Apr 2019

review from
8.0

Pros: G

Cons: G

Reviewed Apr 2019

review from
3.3

Pros: Nothing?

Cons: Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board.

Reviewed Mar 2019

review from
8.6

Pros: Crew was so nice and very helpful

Cons: Timing, delayed by 20 minutes

Reviewed Mar 2019

review from
8.6

Pros: The crew was amazing. The crew is an asset to the airline

Cons: Boarding is chaotic.

Reviewed Mar 2019

review from
9.0

Pros: The crew was amazing and the flight was smooth

Reviewed Mar 2019

review from
7.3

Pros: I love the entertainment and frequent availability of food and drinks

Cons: The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair

Reviewed Mar 2019

review from
10.0

Pros: Your crew were great.

Reviewed Mar 2019

review from
7.0

Cons: Language barriers are always hard, i sat next to someone who didn’t speak English well, one of the flight crew sounded irritated instead of understanding.

Reviewed Mar 2019

review from
9.0

Pros: The food was good, seats were quite comfortable and the crew was awesome

Cons: The entertainment was not that great

Reviewed Mar 2019

review from
8.6

Pros: The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago.

Cons: The cabin was looking a little tired.

Reviewed Mar 2019

review from
10.0

Pros: Nice crew. Smooth flight :)

Reviewed Mar 2019

review from
7.6

Pros: Aircraft very comfortable, superb entertainment system. Crew friendly.

Cons: Crew didn't go out of their way to serve...they did their job capably, but no more.

Reviewed Mar 2019

review from
7.6

Cons: No Gin & Tonic Bus transfer to airplane for international flight? Twice...?

Reviewed Mar 2019

review from
10.0

Pros: Very conformable and quiet.

Cons: Nothing very nice flight.

Reviewed Mar 2019

review from
6.3

Pros: Seats small uncomfortable

Cons: Bigger seats.

Reviewed Mar 2019

review from
4.0

Pros: crammed seats, meh food first experience with ethiopian, wasn't great

Reviewed Mar 2019

review from
6.6

Cons: There was a disruption with the audio system.

Reviewed Mar 2019

review from
3.6

Pros: The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable.

Cons: The food could have been better and the crew attention and assistance to the passengers.

Reviewed Feb 2019

review from
7.6

Pros: The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room

Cons: The food could have been better. Honestly much better

Reviewed Feb 2019

review from
9.3

Pros: Comfortable seat and fairly friendly crew

Cons: Better reception and understanding at the airport. The staffs are not considerate.

Reviewed Feb 2019

review from
6.3

Pros: Crew was very nice, very helpful

Cons: 3 hour delay in flight from Chicago to Ethiopia due to ‘mechanical issues’ made me miss my connection. I was put up in a hotel, but woke up in the middle of the night to roaches all over the place. Not the best experience

Reviewed Feb 2019

review from
7.6

Cons: Crews could have greet and serve passengers with a warm smile. Food was acceptable but not as good as Japan / Korean airlines . I suppose the low airfares reflect its Servicr.

Reviewed Feb 2019

review from
5.6

Pros: the drinks

Cons: reduce on the spices in the food or provide different options.

Reviewed Feb 2019

review from
8.6

Pros: WONDERFUL FLIGHTV

Cons: NONE

Reviewed Feb 2019

review from
6.3

Cons: 1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi

Reviewed Feb 2019

review from
5.3

Pros: The crew were ok but took ages to help you

Cons: faster service in the plane

Reviewed Feb 2019

review from
8.0

Pros: YES

Cons: nothing

Reviewed Feb 2019

review from
10.0

Pros: It was perfect to me , im in so much pain spiritually and you guys makes me feel home.

Cons: Everything was good

Reviewed Feb 2019

review from
7.6

Pros: Crew was good. Aircraft was fresh and clean.

Cons: The movie selection is very mediocre

Reviewed Feb 2019

review from
8.0

Pros: Good selection on inflight entertainment

Cons: Lack of food choices.

Reviewed Feb 2019

review from
8.0

Cons: Bole airport in Addis no place to sit and wait befor you check in

Reviewed Jan 2019

review from
9.2

Pros: The crew was great. Extremely accommodating for families.

Reviewed Jan 2019

review from
7.3

Pros: Yes.seat was just ok but not quiet comfortable

Cons: I think Ethiopian is reasonably good.I travelled to Seattle via delhi .from delhi to sea I travelled by Ana the reason was the fare of Ethiopian (Enugu to Seattle,round trip)was much higher and also you spend 37 hours before u reach your destination,it is too long.why can't u fly to usa direct ,then

Reviewed Jan 2019

review from
8.0

Pros: on time

Cons: they woke me up in the middle of the night to give me food..

Reviewed Jan 2019

review from
4.3

Cons: Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers.

Reviewed Jan 2019

review from
6.0

Food was particularly bad this time; older plane

Pros: Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this.

Cons: The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful.

Reviewed Jan 2019

review from
5.0

This old plane should no longer be flying.

Pros: Crew was friendly. Food somewhat better than prior leg but far from business class standard.

Cons: Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc.

Reviewed Jan 2019

review from
10.0

Excellent Airline

Pros: Excellent service and on time performance.

Reviewed Jan 2019

review from
10.0

Excellent Airline

Pros: Excellent service and on time performance.

Reviewed Jan 2019

review from
5.3

Let down by the airport staff

Pros: Comfortable because the plane wasn't full.

Cons: Check in and boarding was atrocious. We were told that we wouldn't be allowed to go to the gate if we didn't get through the check in but it wasn't our fault that it was taking so long. There weren't anywhere near enough staff and so by the time we managed to check in we had to go straight to the gate. Same thing when boarding. Took far too long and there was an inevitable delay with no apology. Plane ok. One toilet out of order so had to walk the length of the plane. Games no good without a handset and very few new movies.

Reviewed Jan 2019

review from
4.3

An hour late leaving

Pros: The short flight and pleased to get food.

Cons: A very lengthy boarding process and the inevitable delay of an hour. Not good when it's already a late night flight. No entertainment console. Quite cramped

Reviewed Jan 2019

review from

10.0

Pros: Excellent seat

Reviewed May 2019

review from
9.0

Pros: I liked the fligth attendant

Reviewed Apr 2019

review from
9.0

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

Reviewed Apr 2019

review from
10.0

Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.

Reviewed Apr 2019

review from
8.6

Pros: Crew was so nice and very helpful

Cons: Timing, delayed by 20 minutes

Reviewed Mar 2019

review from
8.6

Pros: The crew was amazing. The crew is an asset to the airline

Cons: Boarding is chaotic.

Reviewed Mar 2019

review from
9.0

Pros: The crew was amazing and the flight was smooth

Reviewed Mar 2019

review from
10.0

Pros: Your crew were great.

Reviewed Mar 2019

review from
9.0

Pros: The food was good, seats were quite comfortable and the crew was awesome

Cons: The entertainment was not that great

Reviewed Mar 2019

review from
8.6

Pros: The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago.

Cons: The cabin was looking a little tired.

Reviewed Mar 2019

review from
10.0

Pros: Nice crew. Smooth flight :)

Reviewed Mar 2019

review from
10.0

Pros: Very conformable and quiet.

Cons: Nothing very nice flight.

Reviewed Mar 2019

review from
9.3

Pros: Comfortable seat and fairly friendly crew

Cons: Better reception and understanding at the airport. The staffs are not considerate.

Reviewed Feb 2019

review from
8.6

Pros: WONDERFUL FLIGHTV

Cons: NONE

Reviewed Feb 2019

review from
10.0

Pros: It was perfect to me , im in so much pain spiritually and you guys makes me feel home.

Cons: Everything was good

Reviewed Feb 2019

review from
9.2

Pros: The crew was great. Extremely accommodating for families.

Reviewed Jan 2019

review from
10.0

Excellent Airline

Pros: Excellent service and on time performance.

Reviewed Jan 2019

review from
10.0

Excellent Airline

Pros: Excellent service and on time performance.

Reviewed Jan 2019

review from

7.6

Pros: Crew was helpful, everythinf fine

Cons: The food was not so good. Bit cold..

Reviewed May 2019

review from
7.3

Cons: USB connection was not working from my seat

Reviewed Apr 2019

review from
8.0

Pros: Excellent crews

Reviewed Apr 2019

review from
7.3

Pros: The seats were very comfortable and generally this flight is comfy

Cons: The queue during boarding is very long, they need to add counters

Reviewed Apr 2019

review from
6.6

Pros: The crew were very welcoming, helpful and charm, makes you feel easy

Cons: General interior cleanliness

Reviewed Apr 2019

review from
8.0

Pros: Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!

Cons: Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not

Reviewed Apr 2019

review from
8.0

Pros: G

Cons: G

Reviewed Apr 2019

review from
7.3

Pros: I love the entertainment and frequent availability of food and drinks

Cons: The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair

Reviewed Mar 2019

review from
7.0

Cons: Language barriers are always hard, i sat next to someone who didn’t speak English well, one of the flight crew sounded irritated instead of understanding.

Reviewed Mar 2019

review from
7.6

Pros: Aircraft very comfortable, superb entertainment system. Crew friendly.

Cons: Crew didn't go out of their way to serve...they did their job capably, but no more.

Reviewed Mar 2019

review from
7.6

Cons: No Gin & Tonic Bus transfer to airplane for international flight? Twice...?

Reviewed Mar 2019

review from
6.6

Cons: There was a disruption with the audio system.

Reviewed Mar 2019

review from
7.6

Pros: The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room

Cons: The food could have been better. Honestly much better

Reviewed Feb 2019

review from
7.6

Cons: Crews could have greet and serve passengers with a warm smile. Food was acceptable but not as good as Japan / Korean airlines . I suppose the low airfares reflect its Servicr.

Reviewed Feb 2019

review from
8.0

Pros: YES

Cons: nothing

Reviewed Feb 2019

review from
7.6

Pros: Crew was good. Aircraft was fresh and clean.

Cons: The movie selection is very mediocre

Reviewed Feb 2019

review from
8.0

Pros: Good selection on inflight entertainment

Cons: Lack of food choices.

Reviewed Feb 2019

review from
8.0

Cons: Bole airport in Addis no place to sit and wait befor you check in

Reviewed Jan 2019

review from
7.3

Pros: Yes.seat was just ok but not quiet comfortable

Cons: I think Ethiopian is reasonably good.I travelled to Seattle via delhi .from delhi to sea I travelled by Ana the reason was the fare of Ethiopian (Enugu to Seattle,round trip)was much higher and also you spend 37 hours before u reach your destination,it is too long.why can't u fly to usa direct ,then

Reviewed Jan 2019

review from
8.0

Pros: on time

Cons: they woke me up in the middle of the night to give me food..

Reviewed Jan 2019

review from

5.3

missed by the food cart

Pros: everything was pretty adequate

Cons: they skipped me when they passed out food and never came back.

Reviewed May 2019

review from
4.0

Pros: Land crew attention was polite and nice

Cons: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Reviewed May 2019

review from
2.0

Pros: Nothing

Cons: Everything starting from the check in to on board restrooms

Reviewed Apr 2019

review from
3.6

Pros: Crew is friendly.

Cons: The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy.

Reviewed Apr 2019

review from
4.6

Pros: Crew was really great - helpful and kind.

Cons: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

Reviewed Apr 2019

review from
3.6

Cons: Entertainment is non existent. Plane is tatty.

Reviewed Apr 2019

review from
5.3

Cons: There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them.

Reviewed Apr 2019

review from
4.3

Cons: The seats are uncomfortable

Reviewed Apr 2019

review from
6.0

Pros: flight was on time

Cons: Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter.

Reviewed Apr 2019

review from
3.3

Pros: Nothing?

Cons: Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board.

Reviewed Mar 2019

review from
6.3

Pros: Seats small uncomfortable

Cons: Bigger seats.

Reviewed Mar 2019

review from
4.0

Pros: crammed seats, meh food first experience with ethiopian, wasn't great

Reviewed Mar 2019

review from
3.6

Pros: The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable.

Cons: The food could have been better and the crew attention and assistance to the passengers.

Reviewed Feb 2019

review from
6.3

Pros: Crew was very nice, very helpful

Cons: 3 hour delay in flight from Chicago to Ethiopia due to ‘mechanical issues’ made me miss my connection. I was put up in a hotel, but woke up in the middle of the night to roaches all over the place. Not the best experience

Reviewed Feb 2019

review from
5.6

Pros: the drinks

Cons: reduce on the spices in the food or provide different options.

Reviewed Feb 2019

review from
6.3

Cons: 1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi

Reviewed Feb 2019

review from
5.3

Pros: The crew were ok but took ages to help you

Cons: faster service in the plane

Reviewed Feb 2019

review from
4.3

Cons: Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers.

Reviewed Jan 2019

review from
6.0

Food was particularly bad this time; older plane

Pros: Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this.

Cons: The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful.

Reviewed Jan 2019

review from
5.0

This old plane should no longer be flying.

Pros: Crew was friendly. Food somewhat better than prior leg but far from business class standard.

Cons: Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc.

Reviewed Jan 2019

review from
5.3

Let down by the airport staff

Pros: Comfortable because the plane wasn't full.

Cons: Check in and boarding was atrocious. We were told that we wouldn't be allowed to go to the gate if we didn't get through the check in but it wasn't our fault that it was taking so long. There weren't anywhere near enough staff and so by the time we managed to check in we had to go straight to the gate. Same thing when boarding. Took far too long and there was an inevitable delay with no apology. Plane ok. One toilet out of order so had to walk the length of the plane. Games no good without a handset and very few new movies.

Reviewed Jan 2019

review from
4.3

An hour late leaving

Pros: The short flight and pleased to get food.

Cons: A very lengthy boarding process and the inevitable delay of an hour. Not good when it's already a late night flight. No entertainment console. Quite cramped

Reviewed Jan 2019

review from

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