The plane was filthy, loose screws on the floor an
Cons: very dirty. There were food particles all over our seats and the life vest had fallen out was sitting on the floor of the plane.
Take off was rough, the worsts I'd ever experienced in my life. The plane was unstable on the runway and then unstable for the first 10 minutes. I started crying and my husband was sweating bullets. When things calmed down and I asked the stuardesses for a glass of water they said it would cost money - wow.
By the way, they never went over the safety procedures at the beginning of the flight and the exit row seats were empty. All of this made me even more nervous.
I will never fly fastjet again, no matter the savings.
Jul 07, 2016
Pros: Just like any other budget airlines, and it serves food if you pay for them.
Cons: The boarding gate opened only 2 hours before flight.
Oct 30, 2015
Cancelled flight 2 hours before departure
Pros: Fairly new nice aircraft with decent legroom
Cons: My flight was cancelled two hours before departure and I was notified by e-mail (that I only saw when I was at the airport). Next flight was 8 plus hours later.
No rebooking to another airline. They suggested that they refund only the base fare (no extras/baggage etc) and then I can pay my own fare on the other airline.
This is not an acceptable response as they could have reprotected their passengers to avoid us waiting at the airport for 8 hours.
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