Palais Shéhérazade & Spa

5 stars
23 Arsat Beniss Douh, Medina, Fez 30000, Morocco
Fez, Morocco
7.6
Good
based on 331 reviews
331 reviews
Thu 18/12
-
Fri 19/12
1 room, 2 guests
Deals from
£131
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
£131
Double room
£138
Photos of Palais Shéhérazade & Spa
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

While you're here, you can enjoy all the comforts of home and more, including free WiFi and a flat-screen TV, as well as a bidet and a minibar. Other amenities include Frette Italian sheets, designer toiletries, premium bedding, and laundry facilities.
7.6
Good rating
Based on 331 verified guest reviews

Latest deals for Palais Shéhérazade & Spa

Thu 18/12
Fri 19/12
Double room
bed type unknown
£138
nightly with VAT
Standard Room
bed type unknown
£131
nightly with VAT
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Palais Shéhérazade & Spa

  • Outdoor pool
  • Indoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Fan
  • Free toiletries
  • Shampoo
  • Heating
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Conditioner

General

  • Family rooms
  • Seating area
  • Inner courtyard view
  • Interconnected room(s) available
  • Sofa
  • Solarium
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • Pool view

Services and conveniences

  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk
  • Smoking rooms available

Bathroom

  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Spa bath
  • Toilet
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Non-smoking rooms available
  • Accessible by lift
  • Upper floors accessible by lift
  • Upper floors accessible by stairs
  • Designated smoking area
  • Private entrance

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Dining

  • Fruits
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Dining table

Parking and transportation

  • Parking
  • Street parking
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV
  • DVD player

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Family friendly

  • Cribs available
  • Child pool
  • Pool cover

Kitchen

  • Wine glasses
  • Kitchen/kitchenette

Bedroom

  • Extra-long beds (> 2 metres)
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Safe

Workspace

  • Desk

Things to do

  • Beauty salon

Reviews of Palais Shéhérazade & Spa

7.6
Good
331 verified ratings
Wonderful
158
Very good
31
Good
43
Okay
23
Fair
21
Mediocre
22
Poor
33

Summary of reviews

Guests say
Guests had mixed experiences at the hotel. While many praised the stunning architecture and atmosphere, numerous reviews highlighted severe issues with cleanliness, service, and maintenance. Some guests expressed disappointment with the lack of hot water and poor internet connectivity. Overall, the hotel has potential but requires significant improvements in various areas.
AI-generated from customer reviews
Atmosphere10 out of 10
Service0.5 out of 10
Cleanliness0 out of 10
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Location

23 Arsat Beniss Douh, Medina, Fez 30000

What's nearby

  • Complexe El Batha El Morkkab296 yd
  • Batha Museum303 yd
  • Bab Bou Jeloud0.3 mi
  • Fes el Bali0.4 mi
  • Jardin Jnan Sbil0.4 mi
  • Fontaine Nejjarine0.5 mi
  • Zaouia Moulay Idriss II0.6 mi
  • University of Al-Karaouine0.6 mi
  • Place Seffarine0.6 mi
  • Al-Attarine Madrasa0.6 mi
  • Kairaouine Mosque0.6 mi
  • Bab Semmarine0.6 mi

Policies

Check-in/Check-out

Check in anytime after 13:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Palais Shéhérazade & Spa

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
October
£111
£138
Cheapest month to stay with an average 17% drop in price.
Most expensive month to stay with an average 47% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Palais Shéhérazade & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Palais Shéhérazade & Spa

  • If you’re after a cheap room at Palais Shéhérazade & Spa, then you should consider staying during the low season. The cheapest deals can generally be found in February and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Palais Shéhérazade & Spa, plan to stay on a Wednesday or Friday. The most expensive day is usually Thursday.
  • The cheapest price a room at Palais Shéhérazade & Spa was booked for on KAYAK in the last 2 weeks was £85, while the most expensive was £94.
  • How long should you stay at Palais Shéhérazade & Spa? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Palais Shéhérazade & Spa

  • Where is Palais Shéhérazade & Spa located?

    Palais Shéhérazade & Spa is located at 23 Arsat Beniss Douh, Medina, 3.1 miles from the centre of Fez. Complexe El Batha El Morkkab is the closest landmark to Palais Shéhérazade & Spa.

  • When is check-in time and check-out time at Palais Shéhérazade & Spa?

    Check-in time is 13:00 and check-out time is 12:00 at Palais Shéhérazade & Spa.

  • Does Palais Shéhérazade & Spa offer free Wi-Fi?

    Yes, Palais Shéhérazade & Spa offers free Wi-Fi.

  • How far is Palais Shéhérazade & Spa from the airport?

    Palais Shéhérazade & Spa is 9 miles from Fez Sais.

  • Does Palais Shéhérazade & Spa have a pool?

    Yes, Palais Shéhérazade & Spa has a pool on-site.

  • How does KAYAK find such great Palais Shéhérazade & Spa hotel deals?

    KAYAK scours the web for all room deals available at Palais Shéhérazade & Spa in Fez and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Palais Shéhérazade & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Palais Shéhérazade & Spa.

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Most recommended

See most recommended stays in Fez
3-star hotel
49% cheaper
Dar D'or Fes
9.6 Excellent (859 reviews)0.03 miAdults only, Restaurant, Free Wi-Fi£55+
4-star hotel
26% cheaperRiad - Dar Al Andalous9.3 Excellent (419 reviews)0.01 miRestaurant, Bar/Lounge, Room service£79+
3-star hotel
50% cheaper
Dar Al Madina Al Kadima
9.1 Excellent (582 reviews)0.13 miRestaurant, Room service, Free Wi-Fi£53+
5-star hotel
Dar Lys Luxury Riad & Spa
8.9 Excellent (289 reviews)0.02 miOutdoor pool, Restaurant, Bar/Lounge£137+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.5
3.1 mi
Fez Sais
9.0 mi

Everything you need to know for your stay in Fez