Recent reviews
- All reviews
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- Negative
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5.7
The young staff was very welcoming and the location at a place like Florence was attractive. Room furniture was interestingly designed but not well looked after; one leg of the study chair was about to fall off. Wireless reception was practically unavaliable, one had to chase reception.This is not understandable at this time and age and at such a relatively highly priced hotel.
review from KAYAK -
8.0
Location was excellent, close walk to all sites. Great beds and bedding. Stairs in the floor corridor could use railings.
review from KAYAK -
7.3
Location
review from KAYAK -
6.3
Very nice room, excellent location. Room over Ponte Vecchio was very noisy at night with drunks and football fans performing in the street below, and rubbish trucks early morning. Rooftop terrace which was main attraction was closed as soon as it started to rain, despite being fully covered.
review from KAYAK -
8.0
accomodations, staffs, views, location, and etc....everything you could come up with ideas about a nice hotel nothing
review from KAYAK -
8.0
attentive staff
review from KAYAK -
7.6
This hotel is great, the location is central to everything you need in Firenze. The roof top bar is a great place to have a drink and watch the sun set over the Arno. The staff made our stay even better with smiles, great english and good knowledge of the area. Our first room was small, and luckily for us the hot water did not work and we got upgraded to a room on the 2 floor. One of the best rooms i have ever stayed in.
review from KAYAK -
8.0
Clean, romantic, elegance, perfect I have booked one of your hotel and the others in Vinince through online by credit card, your hotel manager asked for accomodation payment when we leave, the others aggred that we have paid on line, we booked hote online all the time, once confirmed and prepaid by credit, we will never asked for payment when we leave, if so, it should not happen in such stand hotel like you. We keep the cash recipts till our credit card statement to approve "double paid" situation.
review from KAYAK -
6.8
location
review from KAYAK -
7.6
Design and style of hotel. Very good level of staff. Location.
review from KAYAK
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8.0
Location was excellent, close walk to all sites. Great beds and bedding. Stairs in the floor corridor could use railings.
review from KAYAK -
8.0
accomodations, staffs, views, location, and etc....everything you could come up with ideas about a nice hotel nothing
review from KAYAK -
8.0
attentive staff
review from KAYAK -
8.0
Clean, romantic, elegance, perfect I have booked one of your hotel and the others in Vinince through online by credit card, your hotel manager asked for accomodation payment when we leave, the others aggred that we have paid on line, we booked hote online all the time, once confirmed and prepaid by credit, we will never asked for payment when we leave, if so, it should not happen in such stand hotel like you. We keep the cash recipts till our credit card statement to approve "double paid" situation.
review from KAYAK
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7.3
Location
review from KAYAK -
7.6
This hotel is great, the location is central to everything you need in Firenze. The roof top bar is a great place to have a drink and watch the sun set over the Arno. The staff made our stay even better with smiles, great english and good knowledge of the area. Our first room was small, and luckily for us the hot water did not work and we got upgraded to a room on the 2 floor. One of the best rooms i have ever stayed in.
review from KAYAK -
6.8
location
review from KAYAK -
7.6
Design and style of hotel. Very good level of staff. Location.
review from KAYAK
-
5.7
The young staff was very welcoming and the location at a place like Florence was attractive. Room furniture was interestingly designed but not well looked after; one leg of the study chair was about to fall off. Wireless reception was practically unavaliable, one had to chase reception.This is not understandable at this time and age and at such a relatively highly priced hotel.
review from KAYAK -
6.3
Very nice room, excellent location. Room over Ponte Vecchio was very noisy at night with drunks and football fans performing in the street below, and rubbish trucks early morning. Rooftop terrace which was main attraction was closed as soon as it started to rain, despite being fully covered.
review from KAYAK
