Overview

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Hotel Esperanza

Via dell' Inferno 3, 50123 Florence, Tuscany, Italy
+39 055 213 773

£32+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

7.8/10 Good
Based on 771 reviews

Review highlights

  • 9.2
  • 9.0
  • 4.5
  • 4.3

Good to know

  • Friendly service

Nearby

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    About

    With a stay at Hotel Esperanza, you'll be centrally located in Florence, steps from Santa Trinita Church and Palazzo Rucellai. This luxury hotel is close to Ponte Vecchio and Cathedral of Saint Mary of the Flower.

    Rooms

    Make yourself at home in one of the 11 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and multilingual staff.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Air-conditioned
    • Storage available
    • Concierge service
    • No smoking
    • Bar/Lounge
    • Express check out
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 771 reviews
    • 9.2 "Terrific location."
    • 9.0 "World class service."
    • 6.8 "Average value."
    • 6.4 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
    • 4.3 "Internet is poor."
    • 2.6 "Food is inedible."
    • 1.1 "Terrible amenities."
    View all review categories

    Overall rating

    7.7 Good
    Based on 524 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 6.9 "Average value."
    • 6.1 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.7 "53% said rooms were small."
      1.9 "81% thought they were poorly maintained."
      3.6 "64% found problems with the furniture."
      2.7 "For 73%, the rooms looked old."
      2.2 "78% had problems with the shower."
      2.7 "73% criticized the small bathroom."
      4.0 "60% thought the tv was sub-standard."
    • 4.5 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    • 2.4 "Food is inedible."
    • 1.3 "Terrible amenities."
      1.2 "88% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall rating

    8.0 Good
    Based on 146 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Average value."
    • 5.3 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
      7.0 "70% said the beds were comfortable."
    • 4.2 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      4.5 "55% said rooms were small."
      2.0 "For 80%, the rooms looked old."
      4.3 "Air conditioning was criticized by 57%."
    • 2.8 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    • 1.2 "Terrible amenities."
      1.1 "89% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall rating

    7.9 Good
    Based on 100 reviews
    • 9.5 "Terrific location."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 6.9 "Average value."
    • 6.2 "Breakfast is mediocre."
    • 4.7 "Not very comfortable."
      3.7 "63% said rooms were small."
    • 4.6 "Rooms are not good."
      3.7 "63% said rooms were small."
      2.2 "78% complained about the bathroom."
    • 3.7 "Vibe wasn't good."
    • 1.0 "Terrible amenities."
      1.0 "90% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories
    Good to know
    "Friendly service"
    data provided by TrustYou

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