Overview

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Hotel Santa Maria Novella
Top Luxury Hotel

Piazza Santa Maria Novella, 1, 50123 Florence, Tuscany, Italy
+39 055 271 840

£90+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

9.1/10 Excellent
Based on 1,329 reviews

Review highlights

  • 9.7
  • 9.3
  • 9.3
  • 2.5

Good to know

  • Great view
  • Friendly atmosphere
  • Wonderful sightseeing
  • Train station is close

Nearby

    show all

    About

    With a stay at Hotel Santa Maria Novella, you'll be centrally located in Florence, steps from Piazza di Santa Maria Novella and National Alinari Museum of Photography. This 4-star hotel is close to Cathedral of Saint Mary of the Flower and Ponte Vecchio.

    Rooms

    Make yourself at home in one of the 71 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets. Conveniences include phones, as well as safes and desks.

    Amenities

    Take advantage of recreation opportunities including a health club and a sauna. Additional features at this hotel include complimentary wireless Internet access, wedding services, and a fireplace in the lobby.

    Dining

    Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Babysitting or child care
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Laundry facilities
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 1,329 reviews
    • 9.7 "Terrific location."
    • 9.3 "Excellent breakfast."
    • 9.3 "Perfectly clean."
    • 9.3 "World class service."
    • 8.3 "Vibe was good."
    • 2.5 "Disappointing internet connection."

    Overall rating

    9.1 Excellent
    Based on 983 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "88% liked the proximity to shopping."
    • 9.4 "Excellent breakfast."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      9.5 "Housekeeping was great, according to 95%."
    • 7.7 "Nice rooms."
      8.0 "80% thought rooms were spacious."
      7.5 "75% were happy with the bathroom."
      8.4 "84% thought the view was good."
      7.6 "76% said the beds were comfortable."
      9.2 "92% said rooms were clean."
      7.7 "77% liked the big bathroom."
      8.7 "87% enjoyed the furniture."
    • 2.3 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."

    Overall rating

    9.2 Excellent
    Based on 199 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.3 "Perfectly clean."
      9.8 "98% thought it was clean."
      9.1 "91% said rooms were clean."
    • 9.3 "Excellent breakfast."
    • 8.4 "Good value."
    • 5.6 "Bar is ok."

    Overall rating

    8.8 Excellent
    Based on 13 reviews
    • 9.8 "Terrific location."
    • 9.4 "World class service."
    • 9.2 "Excellent breakfast."
    • 7.8 "Nice rooms."

    Overall rating

    8.8 Excellent
    Based on 132 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.4 "Excellent breakfast."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 7.4 "Nice rooms."
      7.8 "78% thought rooms were spacious."
      7.8 "78% were happy with the bathroom."
      8.1 "81% said the beds were comfortable."
      8.3 "83% thought the view was good."
      9.2 "92% said rooms were clean."
      8.0 "80% liked the big bathroom."
    • 2.4 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Great view"
    "Friendly atmosphere"
    "Wonderful sightseeing"
    "Train station is close"
    data provided by TrustYou

    Recent reviews

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