Overview

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Hotel Santa Maria Novella
Top Luxury Hotel

Piazza Santa Maria Novella, 1, 50123 Florence, Tuscany, Italy
+39 055 271 840

£92+

Overall guest ratings

9.1/10 Excellent
Based on 1,381 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.3
  • 2.1

Nearby

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    About

    With a stay at Hotel Santa Maria Novella, you'll be centrally located in Florence, steps from Piazza di Santa Maria Novella and National Alinari Museum of Photography. This 4-star hotel is close to Cathedral of Saint Mary of the Flower and Ponte Vecchio.

    Rooms

    Make yourself at home in one of the 71 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets. Conveniences include phones, as well as safes and desks.

    Amenities

    Take advantage of recreation opportunities including a health club and a sauna. Additional features at this hotel include complimentary wireless Internet access, wedding services, and a fireplace in the lobby.

    Dining

    Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Laundry facilities
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 1,381 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.0 "Easily accessible by car, said 90%."
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.7 "97% thought it was clean."
      10.0 "100% said the bathroom was clean."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      9.2 "Housekeeping was great, according to 92%."
      8.8 "Management was excellent, said 88%."
      8.6 "86% found the restaurant service to be one of the best."
    • 9.2 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.0 "Excellent wellness & sports facilities."
      8.6 "top-notch fitness area, thought 86%."
    • 2.1 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."

    Overall rating

    9.2 Excellent
    Based on 1,021 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "City centre within easy reach, said 93%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.6 "96% thought it was clean."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      9.3 "Housekeeping was great, according to 93%."
    • 9.1 "Excellent breakfast."
    • 7.5 "Nice rooms."
      8.1 "81% thought rooms were spacious."
      8.7 "87% thought the view was good."
      7.3 "73% were happy with the bathroom."
      7.2 "72% said the beds were comfortable."
      9.4 "94% said rooms were clean."
      8.9 "89% enjoyed the furniture."
      7.7 "77% liked the big bathroom."
    • 2.0 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."

    Overall rating

    9.2 Excellent
    Based on 220 reviews
    • 9.8 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
    • 9.5 "Perfectly clean."
      9.8 "98% thought it was clean."
    • 9.3 "Excellent breakfast."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.4 "Good value."
    • 6.7 "Bar is ok."

    Overall rating

    9.0 Excellent
    Based on 13 reviews
    • 9.4 "World class service."
    • 9.1 "Excellent breakfast."

    Overall rating

    8.8 Excellent
    Based on 124 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.4 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.2 "Excellent breakfast."
    • 7.5 "Nice rooms."
      8.8 "88% thought the view was good."
      7.3 "73% were happy with the bathroom."
      9.4 "94% said rooms were clean."
      8.0 "80% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews

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