Overview

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Le Grand Hôtel & Spa et son Chalet

1 Place Du Tilleul, 88400 Gerardmer, Lorraine, France
+33 3 29 63 06 31

£116+

Overall guest ratings

8.4/10 Excellent
Based on 598 reviews

Review highlights

  • 9.2
  • 8.5
  • 5.9
  • 5.7

Good to know

  • Friendly atmosphere
  • Professional service

Nearby

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    About

    Located near a train station, Le Grand Hôtel & Spa et son Chalet is a great choice for a stay in Gerardmer. Guests can visit the spa to be pampered with beachside massages, body wraps, or facials, and The Petrus Pavilion, one of 4 restaurants, serves lunch and dinner. There's an indoor pool and an outdoor pool, and rooms at this upscale hotel offer room service and free WiFi.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Babysitting/child care services (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 593 reviews
    • 9.2 "Terrific location."
      7.6 "Great parking, according to 76%."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Bar is amazing."
      8.0 "Delicious alcoholic drinks, according to 80%."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.8 "88% found the restaurant service to be one of the best."
      8.0 "Management was excellent, said 80%."
    • 7.4 "Wellness & sports facilities were pleasant enough."
    • 6.5 "Vibe was decent."
      6.0 "Only 60% thought, the hotel was luxurious."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Pool is mediocre."
    • 4.8 "Rooms are not good."
      0.8 "Air conditioning was criticized by 92%."
      0.0 "For 100%, the rooms looked old."
      0.8 "92% were disappointed with the minibar."
      1.5 "85% found problems with the furniture."
      2.1 "79% thought they were poorly maintained."
      2.9 "71% criticized the small bathroom."
    • 2.7 "Terrible value."
      0.0 "100% said the breakfast was too expensive."
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    Overall rating

    8.4 Excellent
    Based on 498 reviews
    • 9.2 "Terrific location."
      7.1 "Great parking, according to 71%."
    • 8.3 "Bar is amazing."
    • 7.5 "Wellness & sports facilities were pleasant enough."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
    • 6.8 "Vibe was decent."
      6.9 "Only 69% thought, the hotel was luxurious."
    • 5.8 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.8 "58% said the view was so-so."
    • 2.6 "Terrible value."
      0.0 "100% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    Based on 88 reviews
    • 9.0 "Terrific location."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.9 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.1 "Pool is mediocre."
    • 6.0 "Vibe was decent."
    • 5.9 "Breakfast is mediocre."
    • 5.5 "Average comfort."
    • 4.6 "Rooms are not good."
    • 2.8 "Terrible value."
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    Overall rating

    8.0 Good
    Based on 5 reviews
    • 4.4 "Rooms are not good."
    Good to know
    "Friendly atmosphere"
    "Professional service"
    data provided by TrustYou

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