Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Le Grand Hôtel & Spa et son Chalet

1 Place Du Tilleul, 88400 Gerardmer, Lorraine, France
+33 3 29 63 06 31

£117+

Overall guest ratings

8.4/10 Excellent
Based on 597 reviews

Review highlights

  • 8.9
  • 8.9
  • 6.0
  • 5.1

Good to know

  • Comfortable beds
  • Professional service

Nearby

    show all

    About

    Located near a train station, Le Grand Hôtel & Spa et son Chalet is a great choice for a stay in Gerardmer. Guests can visit the spa to be pampered with beachside massages, body wraps, or facials, and The Petrus Pavilion, one of 4 restaurants, serves lunch and dinner. There's an indoor pool and an outdoor pool, and rooms at this upscale hotel offer room service and free WiFi.

    Less More
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Babysitting/child care services (surcharge)
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 587 reviews
    • 8.9 "Location is great."
      8.1 "Great parking, according to 81%."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Bar is amazing."
      8.6 "Delicious alcoholic drinks, according to 86%."
    • 8.1 "Very nice wellness & sports facilities."
    • 7.2 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      9.0 "90% found the restaurant service to be one of the best."
      8.0 "Management was excellent, said 80%."
    • 6.4 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
      6.0 "Only 60% thought, the hotel was luxurious."
    • 5.1 "Pool is mediocre."
    • 4.8 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      0.8 "Air conditioning was criticized by 92%."
      1.0 "90% were disappointed with the minibar."
      0.0 "For 100%, the rooms looked old."
      1.7 "83% thought they were poorly maintained."
      1.8 "82% found problems with the furniture."
      4.0 "60% were unhappy with the view."
    • 2.8 "Terrible value."
      0.0 "100% said the breakfast was too expensive."
      0.0 "The price was too high for 100%."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 498 reviews
    • 9.1 "Terrific location."
      7.6 "Great parking, according to 76%."
    • 8.6 "Bar is amazing."
    • 8.1 "Very nice wellness & sports facilities."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.9 "89% found the restaurant service to be one of the best."
    • 6.7 "Vibe was decent."
      6.9 "Only 69% thought, the hotel was luxurious."
    • 6.2 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
    • 2.7 "Terrible value."
      0.0 "100% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 82 reviews
    • 8.8 "Location is great."
    • 7.2 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.9 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.4 "Breakfast is mediocre."
    • 5.8 "Average comfort."
    • 5.6 "Pool is mediocre."
    • 5.6 "Vibe was decent."
    • 4.7 "Rooms are not good."
    • 3.0 "Terrible value."
    View all review categories

    Overall rating

    8.0 Good
    Based on 5 reviews
    • 4.2 "Rooms are not good."
    Good to know
    "Comfortable beds"
    "Professional service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close