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I didn't expect the high quality of this hotel in Graham, Texas. What a pleasant surprise! Good breakfast, and a great room, helped make for a good trip.
Very new, Very kind staff, let us stay late because we were attending funeral no
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Great hotel higly recommend No plain eggs on eggs with cheeseI am allergic to milk
Staff friendly and helpful. Lovely rooms, good breakfast. Will definately stay there again and highly recommend
I liked the view of the countryside from my room. The staff was pleasant. The 'fitness' room did not have much in the way of equipment. No weights, stationary or rree. Breakfast was slightly above average. Coffee was average. Good coffee means a lot in the morning.
Housekeeping knocking on my door at 8 am to collect laundry. I stayed there for one day and was checking out that morning. Why would you be knocking on my door before I've checked out. Additionally, when you knock, listen for the answer.
Our stay was nice. The hotel is very pretty with modern decor. The ladies behind the counter were both very nice and helpful on our arrival. However....as we checked our the young lady behind the counter asked for my credit card that I used to book the room. I thought she was just comparing it something. She charged me once again for the room that I booked thru a online trvel website. When I asked her abt. it she assured me that she hadn't charged my card and that my balance was zero. Well...NOT ONLY did she charge me for the room this time, when I called back once the charges showed on my statement...THEY CHARGED ME ONCE AGAIN! The manager assured me that the first mix up was being credited to my account, but instead they charged it again! I am still working on getting this mix up corrected. The room was worth the $*for the weekend, BUT NOT$*! Other than this confusion, our stay was nice.
Very clean, handy to find, very comfortable bed. Staff not really very alert. Décor in lobby unattractive!
The room was roomy, and well decorated. Teh bathroom was well appointed with beautiful tile. The continental breakfast was fuperior to other I have had in this price range. Although it is early spring, the hotel swimming pool was discolored with leaves floating in the pool. I looked like it had not been cleaned for 2 months or so.
Nice hotel in the middle of nowhere It was obviously an older renovated hotel. If not.....well....ok
Easy to get to, clean,hot tub actually worked!!! Large room Wall in room dirty. Neededpaint. Only one ???
Good location, nice and friendly staff. We booked a 2 bed room but ended up with a 1 bed room with a pull out couch. Had a "non-smoking" room on a smoking floor so whole floor smelled of smoke even our room with cig burns on the curtains. No hot water the first day which they neglected to mention when we checked in and had knew about for 2 days before. Took forever to get new towels and toilet paper when we asked for more.
The rooms and lodge were very clean and spacious. Plenty of places for relaxing outside and views are breath taking. Pool area is awesome! Staff was friendly and helpful. Loved feeding the longhorns.
Not a cookie cutter type of hotel it is individual. The lounge area is a real lounge not just a couple of chairs in the hallway beside the constantly opening door. Great décor. the noisy group of guests who sat in the lounge area shrieking as loud as they could until quite late
We checked in at the hotel and were told we had been given a complimentary upgrade. Since the cabin was a larger room and closer to the pool we couldn't have been happier.
The infinity pool and hot tub. The bar was very far from the pool. The activities only happened one time each day and the canoes were not available at all. The website should be updated to reflect these things.