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Encantos Portal Hotel

Rua Serrana, 235, Gramado, Brazil
+55 543 286 6548


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Overall guest ratings

8.3/10 Excellent
Based on 310 reviews

Review highlights

  • 9.8
  • 8.9
  • 8.7
  • 2.5

Good to know

  • Comfortable beds
  • Professional service
  • Friendly service


    show all


    With a stay at Encantos Portal Hotel in Gramado (Tirol), you'll be minutes from Gramado Gateway and close to Black Lake Park. This hotel is within close proximity of Joaquina Rita Bier Lake and Mini Mundo.


    Make yourself at home in one of the 37 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided daily.


    Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. Getting to nearby attractions is a breeze with the complimentary area shuttle.


    A complimentary buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a business center and a 24-hour front desk.

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    • Complimentary breakfast
    • Free Wi-Fi
    • Restaurant
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Concierge service
    • Cable or satellite TV
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    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 310 reviews
    • 9.8 "Excellent breakfast."
    • 8.9 "Great service."
    • 8.7 "Location is great."
    • 5.1 "Rooms are ok."
    • 2.5 "Generally quite dirty."

    Overall rating

    8.3 Excellent
    Based on 210 reviews
    • 9.7 "Excellent breakfast."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 5.4 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      6.6 "Beds were acceptable for 66%."
    • 4.9 "Rooms are not good."

    Overall rating

    8.2 Excellent
    Based on 99 reviews
    • 9.8 "Excellent breakfast."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 6.5 "Average comfort."
    • 5.3 "Rooms are ok."
    Good to know
    "Comfortable beds"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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