Grand Rapids hotels

Cons: There was dried blood on the sheets, a long red hair on the tv stand, a hair tie on the floor in the bathroom, bits of wrapping on the bathroom. Kinda gross. They changes the sheets and apologized, but no further compensation.

Pros: Comfortable beds, spacious rooms and yummy food.

Pros: Staff was marvelous. Had 2-3 people at front desk, so no waiting. A real, free dinner with drinks. Will definitely stay here again!

Pros: Great value: quality bed and linens. Well/designed, comfortable room. Flat screen TV. Wonderful cocktail hour - conplimentary food for a light dinner! Best breakfast of any chain hotel. Highly recommend this hotel!!! Cheerful, responsive staff.

Cons: Everything great!

Cons: First this hotel is NOT DOWNTOWN. So the name is misleading. Second the experience we had was below par for the price and even just as a regular person staying at a hotel. This is because of the incompetent and even rude service of Ben at the front desk. While we were enjoying the hot tub with another couple at close to 10pm, a young child who was unattended PUKED in the hot tub. The other apologized to us, but Ben was rude and made no attempts to improve the situation. We headed up to our room to continue our conversation and 20 minutes later Ben came to our room and -- no joke -- threatened to call the police because four adults talking *apparently* was too loud for the Hampton. Calling the police would have been a waste of time for public servants, we didn't have loud music playing, we were simply talking at normal volume. The biohazard left unclean in the hot tub however could truly be dangerous. Not sure what they were thinking but Ben must be too immature to handle a management position on a busy weekend. It was just bizarre. Also, the front desk attendants recommended we grab a drink at the restaurant attached. We walked over to find the restaurant is closed for renovations. It's attached to the Hampton -- how could the front desk staff not have known it was closed? Then two separate times I tried to ask quick questions about transport/attractions at the front desk, but there was only one person working and she literally fielded 3 separate phone calls each time while ignoring me standing right in front of her, so I just left and googled it. We're pretty easy going people, but this was seriously way below our expectations. I would not recommend this hotel to anyone. There are so many places to stay in Grand Rapids and the city as a whole is very affordable, so steer clear of the Hampton Inn.

Pros: Clean, modern and comfortable.

Pros: great

Cons: nothing

Pros: Location

Cons: Too expensive for Grand Rapids

Pros: lots of amenities with pool and racquetball park

Cons: hotel oversold and did not have room booked

Pros: The lobby and common areas are beautiful and impressive.

Cons: Our room was dated, smelled like a mix between cigarette smoke and mold.

Cons: We had problems with billing for additional activities

Pros: All staff was very friendly! Loved walking through the skywalk to the BOB! Beautiful hotel!

Pros: The location & the staff

Cons: Every room is definately NOT worth $200/night. When you're in the tower, on the 20th floor & have a beautiful view of the city / river / area it's one thing, but on the Pantlind (old) side - the fourth floor affords you a view of the parking garage across the street, a tiny room with, what feels like, a water closet for a bathroom and barely room to turn around.

Pros: Excellent location downtown on Grand River front, very comfortable, top-notch facilities. Good for both luxury leisure travel and business (hotel contains many quality-appearing meeting rooms, plus is integrated with downtown skyway system to convention center, arena, and office buildings). Part of the hotel is a very interesting and elegant historical restoration. Hotel could be OK for families, but seems more oriented toward adults. Overall, an excellent hotel and worth the money.

Cons: For some reason, we were told at check-in we wouldn't receive full housekeeping during our weekend stay; instead we got vouchers for hotel food and services. We have no problem using sheets and towels for several days (just like home!), but I thought it strange that a luxury hotel would not have full housekeeping on weekends (I don't know if that was true for all guests, or if there was a special issue that caused it this one time). I marked "value" and "cleanliness" slightly down for this reason. Also, sound deadening in the historic part of the hotel (where we stayed) could be better. There was a fair amount of noise from the hallway and plumbing noise from adjacent rooms.

Pros: Beds very comfy. Decorated beautifully

Cons: No sink in bathroom. I usually dont want to walk into another room to wash hands

Pros: A fantastic hotel will outstanding service. This hotel has rivaled some of the best I have stayed at all over the country.

Pros: Cleanliness, comfort, friendliness & helpfulness of staff. We were trying to secure housing for my daughter who is relocating to the area. Would stay here again.

Pros: Looked clean in the room. Nice smelling shampoo's & soaps. Nice staff. Small pool.

Cons: The room smelled really bad the whole time, especially when we turned the fan on. The air conditioning unit would turn "on" but would change the temperature. Woke up very hot during the night and was never able to cool the room during the whole stay even when the numbers changed. Sheets were too used and had balls on them and were rough from use. House keeping was very loud all morning.

Pros: The location was great. Everything was in walking distance of where we wanted to go. Great night Life too!

Cons: The check-in was at 4 which Itcould have been at 3 and the check out was at 11 instead of noon. That's the only thing I would change.

Pros: The hotel was very clean and our room was great!

Cons: Staff at the front desk were extremely rude during check in, even stopping me in the middle of talking to help another guest who came back up to the counter. The bell tower staff were also not very friendly. Elevators were slow due to "construction" (that was no where to be seen).

Pros: Staff was friendly, but unsophisticated.

Cons: I was switched out of a room because it smelled musty/moldy. Food was good, but expensive, and I'm not accustomed to having to purchase coffe and breakfast when I travel. Amenities bottles seemed to be only partially full. Rooms were unremarkable, but clean. Staff was vacuuming my floor when I checked in around 5 pm. Internet slow, and again I'm not used to having to purchase a premium package for Internet. I'll stay in a cheaper hotel with better amenities and less focus on decor next time

Pros: Location and staff

Cons: Valet was over priced Facilities somewhat dated

Pros: good location, free parking, most things are as expected

Cons: Rather mediocre hotel for a rather high price. Rooms are clean only until you look carefully. Free wifi included, but they cut off skype calls after 2 minutes, so that you would have to pay for premium internet. Overall, typical greedy hotel chain, but could be good choice if you find nothing better in the area.

Pros: The staff was extremely informative and friendly. The location was pretty good, within walking distance to many things downtown.

Cons: I felt like it was pretty expensive for what it was and I also had called ahead of time and was put on hold and hung up after waiting for around 20 minutes and called back and was immediately helped.

Pros: Location, cleanliness

Pros: The room and hotel were clean. The desk staff was helpful, kind and professional

Cons: As a first time guest the hotel was a bit difficult to find. The driveway to the hotel should have a larger lighted sign. The address is a 28th street address but the hotel is far from 28th street along a unlighted service road. Signage needs to be improved for easier access.

Pros: spacious rooms high ceilings décor was updated and modern breakfast had good choices

Cons: heater in room 111 did not work floor of eating area was dirty

Pros: reasonable value, dependable chain

Cons: thin walls, noisy neighbors

Pros: We stayed for 4 nights and everything was wonderful. The rooms were nice, housekeeping did a great job, the water park was great, and the food was decent.

Pros: Clean comfortable bed. Space to spread out, dicent breakfasts

Cons: I could not turn a fan on

Pros: The room was lovely and bigger than anticipated. Everything was very clean, and the shower was especially nice. Very impressed with the quality for how much I paid.

Cons: Nothing, very please.

Pros: Good service, good room, quiet, clean, great bed, nice shower, good breakfast. Very satisfied, good buy for the money.

Pros: The rooms were in real good condition

Cons: The common areas need renovation