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the breakfast only it was not good value for money, quite dirty, run down, i would not stay here again
The staff were very friendly and helpful particularly the young gentleman on reception. TV was a little small relying on a set top aerial so he picture moved around.
Near to city centre It was cold and only 6 tv channels, no dinner on Sunday evening
Friendly staaf,good breakfast, nice silent place -
Room clean and ? recently redecorated
Food and Staff were first class. Nedd to improve on details. Broken TV and Remote. Stained mattress outside room.
Quiet during my stay. Staff polite but business-like Hotel generally - drab, in need of re-furb or at the very least deco (my company is currently refurbishing a hotel in Harrogate). Room - not duly dirty but carpets, curtains etc need a good clean. Bathroom has mould on ceiling & two walls. This is due mainly to poor ventilation, however, room cleaners should have this under control and they don't.
Friendly staff Rooms need some makeover
style of hotel.. homely. check out 11.00, would pref 12.00, but not big issue.
welcoming, nice atmosphere, small sunken bath
Handiness to the Town Centre. Clean rooms and staff very friendly and welcoming. My folks stayed in room 710 and it was very pleasant however in the evenings all we could smell was drains. It didnt disrupt our break however maybe something you should look into.
Location The hotel booked the room for the wrong date and money was taken from our account even though we had a booking.com receipt. The money was returned. Because of the mix up we were upgraded to an executive room, in these rooms breakfasts are provided , we knew this as we have stayed in one before. We were disappointed and somewhat embarrassed when we went down for breakfast on the second morning to be told there was no breakfast although there was one for the first morning. Not a particularly enjoyable stay made worse by the noise from the adjoining room which kept us awake until the early hours and then woke us at 6 am. All in all a poor experience.
thep plumming was a bit noisey
Location, Food and Helpful Staff Rooms were rather dated, some of the appliances needed replacing.
Very convenient location. Good beers in the bar A small point but the toilet looked liked a lavatory brush had never been used on it. Bathroom generally looked a bit shabby. Mattress very soft.
Nice Modern bathroom Double walk-in shower. Flat screen TV Comfy Bed. Breakfast quite expensive at £14.99
Good location. Nice room. Efficient service Pricey breakfast. Only one pillow. Cold atmosphere in bar area.
central location yet next to river view from room
Also, the T.V. was overall very good BUT I had trouble getting past the menu to watch the normal channels. I thought you had to go through the menu to watch the normal channels. It took me quite a while to figure out that I just had to press the number of the control to get the specific channels. But overall I was very happy. Thanks. A+++++++++++++++++
We have stayed in this hotel 5 or 6 times now and we always enjoy the stay and walking around the lake None
Pleasant location. friendly staff Room was a bit cold though initially
The hotel room very clean the food was excellant None I can think of
Pleasant quiet rural setting, delicious food, clean and comfortable room, close to Bedford for shopping.
I liked the location close to the marina and also to the town centre. I know Bedford well so it was in good location for everything I needed to do. I felt the room smelled a bit of stale cigarette smoke.
cleanliness and facilities
Reception staff were excellent; we booked two rooms and both had occupants who had mobility problems; the staff ensured that we had rooms on the ground floor because the hotel did not have lifts to the 1st floor, even though we had not specified this requirement when booking. No lift to 1st floor rooms. No mention when booking that not all rooms were DDA accessible.
Lovely location - very nice light, spacious and airy room None that I noted
Everything was as expected Room had a double and a single bed so another chair would have been helpful
Staff very helpful. Food good
A very pleasent wedding reception Vegetables with main course,all of them,except roast potatoes,were very undercooked.
The view over the river overlooking the rowing club.
Needs to be updated but overall ok, great location Old needs updating
The hotel bed was the most comfortable bed of any hotel we have stayed in recently.Although we arrived quite late in the evening the reception staff were very welcoming.This was our second stay at this hotel.
the location for the town etc plus riverside walks the pool was too small and too deep and jacuzzi did't work, so no spa and no relax
Recognised as a frequent visitor. Given choice of room. Breakfast coffee is grim.
great location, quiet rooms, polite staff, great decor
Everything That the rooms were modern when the rest of hotel was boutique.
Clean room,comfortable bed, friendly staff. no, but I was surprised at the lack of minibar in the room
Comfortable and Spacious Room. Helpful and polite staff. Plus, the location by the river.
Central location on riverfront, very traditional long established local hotel,clean and comfortable . Quirky. Nice breakfast. Rooms on small side , but comfortable .
Was on a Conference
The food was very nice and well presented. Room were large by British standards. We enjoyed the bar and Boddingtons on tap.
The attitude of the staff was excellent and the manager quite exceptional.
The hotel was very nice, room was comfortable The price of drinks(£9.00)sothern com and lemenade taken to room The price of breakfest to room(toast,orange and tea-£17.00!!!!!)
The room was clean and comfortable.
Room and surrounding areas are excellent even during their upgrade process. Ease of parking. Friendly staff. Drinks are reasonably priced. The breakfast was definitely not up to the expected standard, lacked freshness, and seemed to consist of what was left rather than being freshly cooked. This experience was repeated on on both days.
The receptionist, Linda, was very welcoming. She took me to the bar, rather than giving me directions. She was most helpful with any queries. N/A
the shower had no water pressure and when we asked why we were told that the room had been refurbed and they were having trouble with the pressure. If this was the case, why were we given that room to start with?
friendly staff, room cleaned OK. Toilet seat needs renewing. Not nice. Otherwise, room good.
It was a little tired and tatty and I would not have paid the full £100 per night for the room we had (at half price as it was Friday night it was OK). The welcome was luke warm.
the staff were courteous and we were made to feel very welcome nothing
the rooms are fantastic, bed was just so warm and comfortable, quilt is the best i have ever experienced in 24 years on the road, breakfast left a bit to be desired, asked for sausage, bacon and tomato and got just that 1 of each on a massive plate ?? next time will ask for 2 of each
Easy to find,good parking facilities and the size of the room was very nice. We thought there could have been some form of food available at 9pm on the day of arrival and the room could have been warmer. However it was a bitterly cold night.
The place, the old manor, and the welcome of the staff
Very nice atmosphere
Just bstayed 1 night. The room was spacious and clean with pleasant decor. The bathroom beatifully clean and the shower perfect. Breakfast was included and excelent quality. Would definately stay again Nothing
1. Atmosphere was welcoming and comfortable right from the start when food was available at 9:00 pm when we arrived! 2. The staff were without excellent - approachable, friendly and helpful; 3. The accommodation was spacious, well appointed and comfortable. 4. In the Dining Room at breakfast and especially at Dinner were attentive but unobtrusive.5. The whole experience was first class.
Very friendly staff, excellent room, very comfortable Set menu didn't give much choice, and even if you only wanted one course, you had to pay for two.
Beautiful, comfortable bedrooms, a lovely hotel in general and beautiful setting. Very good staff.
Very generous sized rooms and excellent breakfast. Clearly an old converted manor house with great character.
excellent evening meal Staying in one of the cottage rooms there was little hot water in the evening and none in the morning, the staff did not really handle it well, basically saying the boiler was empty as a reason, I received £10.00 off my bill when I asked to speak to the manager but hot water is an absolute basic and the quality of the staff in dealing with it was not very efficient at all - a real shame.
Rooms near the railway line are noisy!
The design of the rooms, especially incorporating a single door to the bathroom and wc - very ingenius. The hairdryer: to continually have to push a button for the hairdryer to work was very annoying, together with the electrical cord not being very long - trying to dry a 3 year old's hair was time consuming.
Good quiet room very clean and comfortable, well laid out and larger than some far more expensive hotel rooms I have stayed in. Cost of drinks in bar and limited menu
Convenience and the cleanliness of the hotel
Too close to rail way, noise issues
Good sevice and a good brekfast
everything no complaints just the fact if they had been full i would have been greatly inconvenieced due to them not recieving the booking
An easy and stress free experience, easy parking and a tranqil location away from the traffic and husstle and busle of the town. Fortunately I had a mobile otherwise it would have been hard to find. It is behind a filling station.
Like most Holiday Inn expresses this one was clean and comfortable and perfect for arrive late, leave early business accommodation. Not a criticism but be aware that apart from the petrol station next door there is nothing else near this hotel so you will need to drive if you want to find a pub or restaurant.
Clean and comfortable - good heating controls in room - staff friendly and helpful Problem when booking in as the booking was recorded in my forename not surname. Breakfast options a bit sparse and basic
comfy bed! Very tired tatty hotel £30 a night was enough to pay. Poor parking facilities and if car not removed from road by 0900 parking ticket
The price for bed & breakfast for a room for 2 people was very good. The bed was very comfortable It needs a bit of TLC to improve the carpets, paintwork etc
The staff I met were very professional and friendly. The hotel is spacious and good value for money. It needs a lot of minor refurbishment and drainage needs upgrading - noisy maceerator
good evening meal poor breakfast
Cheap, nice staff but poor quality accommodation Very cold room, dirty broken furniture and "dodgy" wiring.
friendly staff and easy to find public parking means on street parking cold noisy
Leaving Inefficient staff, poor cleanliness of crockery, poor quality of food
Friendly staff. Good value for money. Relaxed atmosphere. Hotel bar/lounge in process of being redecorated. Beautiful victorian building. Lovely gardens to enjoy in summer. Room decor could be better. For example, exposed wires running along ceiling to smoke alarm. Peeling paper. Curtain hooks missing. Poor reception on tv.
the room need a good clean there was no plug in the sink to much furnture in room chaos at breakfast
Hardly relevant, I did no more than sleep there! Breakfast start time of 8am was too late for the time I needed to leave - hence no breakfast.
Freindly staff, nice atmosphere. Electric heating caused me hay fever.
The manager was friendly and helpful.The breakfast was excellent value and the hotel was clean and tidy
Food, Room, Bar area, Location
very friendly hard working staff. Good food available and very comfortable room with good WIFI connection. Very happy customer
Lovely room Good choice and good value bar menu Helpful and friendly staff Nothing!
The kettle in the room was not very clean, the shower curtain had mould on it Going to breakfast was told 7 till 9, i went for 7.15 and the man on the desk then told me it was only 8 till 9 so had to sit in the room. To quiet in breakfast room could of done with some back ground music, it was not very welcoming, was not explained how breakfast worked
staff were excellent, very friendly.
There was an excellent booklet showing a walk round the village. Two hours very well spent.
Facilities in the room Unable to provide any type of food after 9pm
The staff were terrific - very helpful and knowledgeable. The room was lovely.
Free WIFI connections - excellent signal throughout the hotel
was able to stay on site whilst attending a wedding. I found the room quite expensive
Comfortable rooms. On-line you do not have guest reviews.
The food in the Brasserie was the best food we have eaten out in 20 years and we eat out a lot. Outward appearance and approach to Hotel was disappointing.
Accommadation was good, especially as there was a bath. We couldn't find the hotel,it was poorly signposted, no indication that it was a hotel, and we spent about half an hour driving around to try and find the hotel part of the complex.
Nice place, equipment and service. No direction signs out and insite at all !
The executive suites were clean Very poor value for money, small rooms
Room was very spacious and comfy and staff very welcoming and polite. Restaurant overlooked the lake and food was delicious and good value. Thoroughly enjoyed our stay there. Shower was a little tempremental at times
We stayed in a very clean, spacious room with a large comfortable bed. The hotel had a good choice of breakfast menu. Directions to the hotel on the Wyboston site could be clearer. Difficult to locate hotel at night.
Nice room, great staff and lovely food and atmosphere in bar/restaurant
Friendly, welcoming staff who were only too happy to help, a lovely room with top quality towels, bedding, refreshments etc. Beautiful location
Nice and friendly staff. Great setting by the river. Opt for a river view!
Location close to Bedford town centre Food was excellent Room dark, but this seems to be something in common with most hotels and energy saving lighting.
the stay was relaxing and the staff very helpful no
Reception staff helpful in sorting out room. We were allowed to register early so that we could change for a wedding, which was very helpful. Bar meals were good quality for cost. Breakfast service was slow. Seemed to be limited staff on duty. Bath tap/shower did not work properly therefore bath took a long time to fill.
Quiet Lack of interest by staff, bathroom down at heel. Had great difficulty obtaining receipt/invoice!
Friendly. Good beer. Top breakfast.
Excellent location, friendly staff and good service.
The hotel was luxuriously appointed, though the Halloween party in the bar that I was not made aware of until arrival disturbed the peace somewhat. There was no dedicated business centre, but the staff couldn't have been more helpful in arranging printout of documents and directions to my eventual venue. All in all, a wonderful stay and I could eulogise for hours about the quality of the food! Noise from the bar but that ended at closing time.