Grand Rapids car hire

Grand Rapids car hire

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Grand Rapids, MI, United States
8 Jul — 15 Jul
Same drop-off
Grand Rapids, MI, United States
Fri 8/7
Noon
Fri 15/7
Noon
Driver's age:

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Grand Rapids car hire information

Pick-up locationGrand Rapids
Hire locations22
Airport locations10

Cheap car hire in Grand Rapids

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People carrier
Passenger van
SUV
Commercial
Pick-up truck
Mini car in Grand Rapids
Economy car in Grand Rapids
Compact car in Grand Rapids
Intermediate car in Grand Rapids
Standard car in Grand Rapids
Full-size car in Grand Rapids
Luxury car in Grand Rapids
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Commercial car in Grand Rapids
Pick-up truck car in Grand Rapids

Grand Rapids car rental reviews and directory

Budget

Cleanliness

6.5

Comfort

5.8

Pick-up/Drop-off

6.6

Value for money

5.4

3 locations in Grand Rapids

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Locations in Grand Rapids

2640 Alpine Avenue Northwest

+1 616 647 9991

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
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2740 28th Street Southeast

+1 616 975 3466

Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
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5500 44th Street Se Unit 9

+1 616 233 6336

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Reviews

4.0 Okay

May 2022

KAYAK
Staff at pick up and drop off were not very friendly.

10.0 Excellent

May 2022

KAYAK
Very happy with vehicle and customer service

10.0 Excellent

Feb 2021

KAYAK

Pros:

I was able to call any time and adjust my scheduled drop off and pick up. The staff were pretty well informed and helpful. The pick up was easy and flexible to our changing schedule and requesting a larger vehicle.

Cons:

The only thing the people who answered my calls got wrong was closing and opening times.

10.0 Excellent

Nov 2020

KAYAK

Pros:

Yes

2.0 Mediocre

Sep 2020

KAYAK

Cons:

Staff was very unhelpful. We had a reservation but as we were an hour or so late they said there was no longer a vehicle available for us. I have had issues with this location before and will never go back.

6.0 Good

Sep 2020

KAYAK

Cons:

Tried to rent a car with high mpg. They gave me a different car with lower mpg.

1 out of 26

Hertz

1.9

Horrible

141 reviews

Cleanliness

1.9

Comfort

1.9

Pick-up/Drop-off

1.9

Value for money

1.9

3 locations in Grand Rapids

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Locations in Grand Rapids

4585 Pederson Ct Se

+1 616 245 9308

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
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5500 44th Street Se Unit 4

+1 616 233 6353

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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640 28th St Se

+1 616 245 9308

Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00
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Reviews

3.6 Mediocre

Aug 2019

KAYAK

Cons:

Who would have known this rental company was not at the airport!! $27.00 x 2 to pickup and drop off car.. never again!!

10.0 Excellent

Jun 2019

KAYAK

Pros:

Helpful staff, great car.

Cons:

Not really

2.0 Mediocre

Apr 2019

KAYAK

Cons:

Actually having a rental available! The rental never happened as they no SUV’s available to rent, somehow they did not receive any of my contact information - so I only found out when I arrived after hours!!!!

8.8 Excellent

Aug 2018

KAYAK

Pros:

The impala was very comfortable, quiet and good on gas

Cons:

I thought it was expensive for a 5 day rental

6.0 Good

Aug 2018

KAYAK

Pros:

easy pick up and processing.

Cons:

charged me $34.00 for being a little over an hour late.

2.0 Mediocre

Jul 2018

KAYAK

Cons:

The agent at the counter in GR said I should go to the place where I had reserved my car (28th street location), as it would save me $100. I paid $25 for a taxi to get there. They didn't have a rental car reserved for me. I stayed there for 2 hours crying and sobbing hysterically as I needed to get to my relative's home (she's 90) before she passed away. Finally a young lady called the manager who rented me a car for over $400. I was supposed to pay $166!!!

1 out of 26

Dollar

7.0

Best rated

Cleanliness

7.4

Comfort

7.1

Pick-up/Drop-off

7.1

Value for money

5.8

One location in Grand Rapids

Show locations

Locations in Grand Rapids

5500 44th Street Se

+1 866 434 2226

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Reviews

8.0 Excellent

Apr 2021

KAYAK

Pros:

Cheap price, decent vehicle.

Cons:

Check in process was slow.

9.6 Excellent

Oct 2020

KAYAK

Pros:

Very friendly

2.0 Mediocre

Oct 2020

KAYAK

Pros:

I liked nothing at all

Cons:

Poor Customer Service, from the time I got to the branch it took me 2.5 hours to actually get in my car and leave. Worst car rental company ever and I will never be renting from this company again.

5.2 Okay

Oct 2020

KAYAK

Pros:

Staff was ok

Cons:

The insurance was more than the cost of the rental per day. Not transparent costs

10.0 Excellent

Oct 2020

KAYAK

Pros:

Staff Friendly, drop off super easy.

5.2 Okay

Sep 2020

KAYAK

Cons:

Selected class of vehicle not available; substitute not comfortable and not fuel efficient

1 out of 13

Enterprise

5.1

Cleanliness

5.1

Comfort

5.1

Pick-up/Drop-off

5.1

Value for money

5.1

6 locations in Grand Rapids

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Locations in Grand Rapids

1100 Plainfield Ave Ne

+1 616 776 7665

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
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2720 28th St Se

+1 616 285 3370

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
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3375 Alpine Ave Nw

+1 616 785 7311

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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4214 Plainfield Ave Ne

+1 616 363 8400

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
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5500 44th St Se

+1 833 789 0755

Monday07:00 - 23:59
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday08:00 - 17:00
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7580 Expressway Dr Sw

+1 616 475 1300

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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Reviews

10.0 Excellent

Jan 2021

KAYAK

Pros:

Everything was easy

2.0 Mediocre

Sep 2020

KAYAK

Pros:

Staff was helpful

Cons:

Ordered a compact vehicle and when I arrived all they had was an old big truck - let them know that I have never driven a truck and the employee looked at me and didn’t say a word. When asked if they had a different t vehicle I was told NO

2.0 Mediocre

Jul 2020

KAYAK

Cons:

I booked a vehicle they didn't have, so I never got a vehicle.

10.0 Excellent

Jul 2020

KAYAK

Pros:

Staff was super nice and helpful

Cons:

Nothing :)

6.8 Good

Jun 2020

KAYAK

Pros:

There was no one there at drop-off. We had to write down our mileage and go inside for to the rental office. We wanted a final statement but he said he would email it. 27 hours later, we still don't have it.

Cons:

Do NOT give other locations if a person requests the airport rental. We rented from a down town agency without our knowledge. Didnt find out until our flight was delayed and we called to notify them and found out they closed at 5:00pm. Very worrisome and costly to have it changed last minute. NOT GOOD!!

2.0 Mediocre

Jun 2020

KAYAK

Pros:

They called me at 8 am stating that they had no cars available and that every single location in Grand Rapids also had no cars available

Cons:

I appreciate the call but I’m confused as to why their website said they had cars available if they didn’t.

1 out of 16

Avis

4.9

Most popular

Cleanliness

5.1

Comfort

5.4

Pick-up/Drop-off

5.1

Value for money

4.2

3 locations in Grand Rapids

Show locations

Locations in Grand Rapids

2640 Alpine Avenue Northwest

+1 616 447 7739

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
View deals

2740 28th Street Se

+1 616 940 4593

Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
View deals

5500 44th Street Se Unit 9

+1 616 233 6330

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Reviews

4.8 Okay

Aug 2020

KAYAK

Cons:

Advertised as smoke-free cars. Car smelled profusely of cigarette smoke. When asked to change for a different vehicle, customer rep apologized, but said nothing else was available. Reserved a midsize auto and was given an SUV which doubled my gas expense. Vehicle was in need of an oil change and ran out of windshield wiper fluid (alerts went off within a day of picking up my week ling rental.) Company did offer a small discount and were apologetic upon return of vehicle when I spoke to the manger.

2.0 Mediocre

Aug 2020

KAYAK

Pros:

I arrived before the rental center opened to pick up my vehicle, which was reserved several days ahead of time. I was to pick up at the 9 am opening. I was told by the counter person my vehicle was not there yet, and I would need to wait. She was very nice, to be clear. Then, after waiting for 20 minutes, I was told by the same woman that my car (a special 12-passenger van needed that day for a family trip) could not be found, and no one at any Avis ops center could help, and/or did not return her calls or texts. I continued to wait while she made calls as line volume permitted. She finally learned that the previous renter had not returned the vehicle and I would have to wait until at least 11. I asked for a substitution and got little help, so I walked down the street to Enterprise and they had the vehicle I was looking for, with a price match. After a 90 minute wait that meant missing other pickup appointments and delaying my family’s trip for nearly two hours, I was on my way - with a van from a competitor. Thanks for nothing, Avis. I will be going down the street to Enterprise from now on.

Cons:

Pretty much everything.

2.0 Mediocre

Jul 2020

KAYAK

Pros:

A complete joke, I was unable to get my vehicle because I was LIED TO over the phone. I verified over the phone that I would be able to pick up the bricks despite being under 25, where I was reassured I could still get it due to waived rules because of covid. Because of this I did not get my vehicle and was late for the next bout of traveling for my vacation. Absolutely no remorse from employees at store as well. Will NEVER recommend.

Cons:

Don’t LIE OVER THE PHONE TO DRAW CUSTOMERS IN.

10.0 Excellent

Mar 2020

KAYAK

Pros:

The staff was friendly, efficient, and did not try to pressure me to purchase services I did not want or need. His instructions for finding the car wete good.

Cons:

Bevause of Covid19 thete were few customers and many cars in the return area. The signage told me to park in an area already filled, the signs should have been moved. However the one employee in the return area was very busy with many things to accomplish. I got it figured out fine.

6.4 Good

Feb 2020

KAYAK

Cons:

I reserved a premium vehicle and when I got to the counter they were out of premium vehicle and gave me a vehicle that was below standards So to be better had the vehicle reserved for the customers

2.0 Mediocre

Dec 2020

KAYAK

Pros:

I didn’t like anything about Avis they over charged me acting like they didn’t want to give me money back then got mad and hung up the phone on me

Cons:

Everything

1 out of 9

Alamo

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Grand Rapids

Show locations

Locations in Grand Rapids

5500 44th St Se

+1 844 841 7839

Monday07:00 - 23:59
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday08:00 - 17:00
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Reviews

9.6 Excellent

Mar 2020

KAYAK

Pros:

The staff at both GRR and MCO were great. The vehicle ran awesome

Cons:

all went well. thank you.

9.6 Excellent

Jan 2020

KAYAK

Pros:

The drop off was super easy.

Cons:

I think I was fooled into paying that ~$23 for a car with gas. I did not use very much gas at all in the <24hrs that I had the car and the gas prices were so cheap in Michigan. I honestly probably used less than $8 worth of gas. I am from California so I did not know any better, I guess.

10.0 Excellent

Dec 2019

KAYAK

Pros:

Fairly easy access and drop off. Got a nice car at a reasonable rate and staff was capable and friendly.

Cons:

Only wish drop off access was after passenger drop off area so you would not have to drive around the airport loop after dropping off luggage and other passengers.

10.0 Excellent

Oct 2019

KAYAK

Pros:

Friendly staff

Cons:

Signage

10.0 Excellent

Oct 2019

KAYAK

Pros:

Free upgrade

5.6 Okay

Sep 2019

KAYAK

Cons:

Sharing the same counter space with another rental company...the other brand had a huge back-lit sign and Alamo had a small square sign placed atop the other sign that you had to know was there to see if you are new to this airport and were looking for the Alamo rental counter.

1 out of 13

National

No score is available

Cheapest deal

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Grand Rapids

Show locations

Locations in Grand Rapids

5500 44th St Se

+1 844 841 7838

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday07:00 - 23:59
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Reviews

8.0 Excellent

Jun 2019

KAYAK

Pros:

Drop off was easy

Cons:

Pick up took 45 minutes because understaffed at the counter

6.8 Good

Jun 2019

KAYAK

Pros:

Roomy

Cons:

The car stunk of cigarettes, windshield wipers were horrible in the rain and the shuttle staff upon dropoff were rude. The streaking impaired visibility to the point of me pulling over to wait out the storm. Not everyone is from the surrounding area, patient shuttle staff would help.

8.0 Excellent

Aug 2018

KAYAK

Pros:

Rented a mini van for a family trip. Had a dodge caravan which was a nice car, well maintained and comfortable. Good gas mileage considering the size of the vehicle.

Cons:

Limited pick up and drop off staffing. Counter opened late while we waited. Also felt the add on charges brought the price up quite a bit.

10.0 Excellent

Jun 2018

KAYAK

Pros:

Friendliness and customer service was great

Cons:

Cost but who does?

7.2 Good

Jun 2018

KAYAK

Cons:

I ordered a small SUV which wasn't available. National agent gave me a large NEW SUV and LYING said will all the updates it was great on gas mileage. After an hour was already down 1/4 tank. Played with the buttons and found instead of 30mpg the other would have gotten, I was getting 17mpg. I had 700 miles to drive. Called National and was told to go to nearest airport to exchange. Filled up gas outside of airport (1/2 hour out of way) and called to ask where to park to transfer items to new car. National desk rep said they would not exchange. Would end rental and rent me a new car. I would have to pay for BOTH! After a full on rant by me, the rep finally agreed to give me a tank of gas. Never National again!!

7.6 Good

Nov 2017

KAYAK

Pros:

Easy pick up and reasonable good rate.

Cons:

Car was not very clean, windows streaked and back exterior filthy. The car was clean inside at least.

1 out of 4

Easirent

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Grand Rapids

Show locations

Locations in Grand Rapids

Gerald R. Ford International Airport

Opening times not available

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No reviews available

Fox

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Grand Rapids

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Locations in Grand Rapids

6890 Broadmoor Ave Se

Opening times not available

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Filters

No reviews available

Sunnycars

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Grand Rapids

Show locations

Locations in Grand Rapids

5500 44th Street SE

Opening times not available

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No reviews available

574 travellers who hired a car in Grand Rapids gave the car agency they used an average rating of 5.6

Car hire locations in or near Grand Rapids

Good to know

Most popular agency

Avis

Most popular car type

Standard

Average price

£59/day

Good deal

£41/day

When to book a car hire in Grand Rapids

Average daily price per month
Car hire prices as pick-up date approaches

Car rental insurance in Grand Rapids

Collision Damage Waiver (CDW) & Theft Protection Waiver

Some Grand Rapids car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the hire price but not all of them. We recommend always be aware of your coverage when hiring a car in Grand Rapids.

Deductible

Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Grand Rapids car rental.

Top tips for renting a car in Grand Rapids

  • Grand Rapids is plonked amidst the scenic countryside of Michigan, only a 40-minute car ride from the Lake Michigan and Huron-Manistee National Forests. The best way to explore the wonderful attractions in and around Grand Rapids is on your own four wheels, so pick up a hire car to make the most out of your trip to the city.
  • 13 miles southeast of Grand Rapids is the Gerald R. Ford International Airport, where travelers can conveniently pick up a hire car. The agencies’ counters can be found on the first floor of the parking garage and include internationally renowned companies like Avis, Enterprise, and Hertz. The quickest way to Grand Rapids’ center is via the I-96 W, which will take you to the city in 20 minutes.
  • The winters in Michigan can be very cold and bring lots of snow. Therefore, it is imperative to familiarize yourself with driving in snow conditions if you visit in the winter. Make sure the hire car is properly equipped and fitted with winter tires. It is also recommended that you keep an emergency kit in the car with band aids, water, a torchlight, and some snacks, in case you get stuck in the snow and it requires time to be reached. Also, if you do get stuck, never spin the wheels, as the tires will only dig deeper into the ground.
  • Look forward to a smooth and pleasant driving experience when visiting Grand Rapids. The roads are well-maintained in most areas and drivers are not aggressive or in too much of a rush compared to many other cities. Traffic is also barely congested, so there is really no reason to avoid driving in the city, but do be a bit more careful between 7 and 8 am.
  • 25% of our users found a car hire in Grand Rapids for £41 or less
  • Book your car hire in Grand Rapids at least 1 day before your trip in order to get a below-average price
  • Standard car hires in Grand Rapids are around 62% cheaper than other car types, on average

FAQs about car rentals in Grand Rapids