Good to know
|Distance to city centre||1.6 mi|
|Distance to airport||17.5 mi|
Time of year
Show reviews that mention
|access to the executive lounge||in 27 reviews|
|breakfast buffet||in 11 reviews|
|clean and nice||in 8 reviews|
|craft beer||in 4 reviews|
|easy to walk||in 9 reviews|
|enjoyed our stay||in 11 reviews|
|excellent facilities||in 22 reviews|
|excellent service||in 28 reviews|
|good restaurants||in 6 reviews|
|great views||in 5 reviews|
|great with kids||in 20 reviews|
|guilin||in 11 reviews|
|horizon club lounge||in 4 reviews|
|hotel is great||in 47 reviews|
|rest and relaxation||in 2 reviews|
|room and the view||in 61 reviews|
|room was a nice||in 55 reviews|
|staff friendly||in 83 reviews|
|swimming pool||in 22 reviews|
|value for money||in 12 reviews|
Very impressed with the selection. And the service was just fabulous.
The staff are super friendly and helpful. Particularly I would give my big thanks again to Vera Wei again for her wonderful assistance in helping us out for the e-booking of day trip!
Very good value for money. Experience started off great being picked up by the hotel at the trainstation. The car had WiFi, we got offered a cold towel, drink and a piece of fruit. Staff very courteous and helpful during our stay. On site gym had a very decent set of appliances (strength/cardio). The hotel has a nice outdoor area. If you travel with kids, they won't get bored here as it seems the hotel provides a ton of activities for children. Overall definitely happy with our stay at Shangri La.
Let me stress again that we definitely left as happy guests, but there were a few negatives during our stay. -room smelled like cigarettes even though it was a non smoking room. -noise from renovation works on the roof woke us up at 8am (we got advised noise was only to be expected from 10 am onwards) -outdoor pool had very limited opening hours (3pm-8pm) -some areas of the hotel could use a refurbishment, as things started to look a little tired.
Have used Shangri la hotels in Singapore and Hong Kong before and this is up there with them - the front office service manager NaN NaN went out of his way to ensure our stay was comfortable - and oh by the way if you like big beds this is the lace to stay - they are enormous
Housekeeping left room half finished. Staff at front desk and restaurant are cool and do not live up to standard of Shangri la nor hotels at this price. Nothing around Hotel. Far from city centre and river.
A stay at Shangri-La Hotel, Guilin places you in the heart of Guilin, within a 5-minute drive of Mulong Lake and Riyue Shuangta Cultural Park. Featured amenities include a business center, limo/town car service, and express check-in. Free self parking is available onsite.
based on 5,141 reviews
Things to know
- Friendly atmosphere
- Friendly service
- Professional service
- Pleasant hotel grounds
Policies vary by room type and provider.
Reviews about Shangri-La Hotel, Guilin
Most popular landmarks
- Jingjiang Princes' City 1.1 mi
- Seven-Star Park 1.4 mi
- Baxian Cave of Guilin 1.9 mi
- Elephant Trunk Hill 2.1 mi
- Reed Flute Cave 2.2 mi
- Chuanshanyan Cave 3 mi