Pros (+) Room was spacious, well equipped and clean Breakfast is reach and fresh
Cons (-) Hotel wifi was good checking emails and that's about it. Continuously disconnecting with subpar speeds. While it was better on cable, it wasn't much better.
5 stars
Fairmont Hotel Vier Jahreszeiten
Neuer Jungfernstieg 9-14, 20354 Hamburg, Hamburg, Germany
Hamburg, Germany
See location+49 40 3494 3151Photos of Fairmont Hotel Vier Jahreszeiten
Overview
The Fairmont Hotel Vier Jahreszeiten Hamburg is a luxurious lakefront property. The hotel can provide in-room childcare, and there are supervised children's activities available. Travelers can also make use of the health club, the full-service spa, and the personal motorized watercraft that are available on site. The dining options include five restaurants, a daily breakfast buffet, two bars, and a coffee shop. There is room service available 24 hours per day, and there are also barbeque grills available for guest use. The front desk staff can be reached all day and night, and they are happy to provide concierge services. Guests will find that the staff members are multilingual and can offer assistance in English, French, German, Italian, and Spanish.
There are 156 guestrooms spread among five floors. The hotel will graciously supply bathrobes and slippers for guest use, and there is a stocked minibar. The beds have premium bedding and there is a nightly turndown service. Private bathrooms have separate tubs and showers, and they are stocked with designer toiletries. Free bottled water is provided, and there is free WiFi access as well.
Ideally located in Neustadt, the Fairmont puts guests in walking distance of the Hamburg City Hall, Moenckebergstrasse, and Hamburger Kunsthalle. Also nearby is the St. Michael's Church, Miniatur Wunderland, Hamburg Dungeon, and Reeperbahn. The Hamburg Airport is located roughly 15 minutes away via plane, and there are two metro stations within walking distance. The hotel has shuttles that will take guests to the airport and to area attractions for a small surcharge.
Latest deals for Fairmont Hotel Vier Jahreszeiten
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travellers at the hotel.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Fairmont Hotel Vier Jahreszeiten
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
General
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Lake view
- Lockers
- Storage available
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Lift
- Accessible by lift
- Allergy-free room
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Blu-ray player
- CD player
- TV
- DVD player
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- EV charging station
- Valet parking
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Baby safety gates
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Alarm clock
- Wardrobe or closet
Things to do
- Bicycle hire
- Board games/puzzles
- Beauty salon
- Night club
Spa
- Spa
- Spa and wellness centre
- Massage
- Sauna
Outdoor
- Terrace/Patio
- Grill
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Fairmont Hotel Vier Jahreszeiten
9.4
Wonderful
1589 verified ratings
Wonderful
1259
Very good
156
Good
78
Okay
38
Fair
31
Mediocre
11
Poor
16
Summary of reviews
Guests say
Guests appreciated the hotel's great location and charming atmosphere, but many expressed dissatisfaction with the service quality and cleanliness, highlighting issues such as unprofessional staff and cleanliness concerns like mice. While some guests enjoyed the spacious rooms and amenities, others faced problems with Wi-Fi and room keys, indicating a need for better management and training.AI-generated from customer reviews
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Score by provider
9.4 out of 10
39 reviews
9.5 out of 10
2 reviews
All reviews
Pros (+) The Staff was extremly nice!!
Cons (-) During my stay it was extremly crowded because of a special event in the hotel. It is a pity that the bar is not -non smokeing-!
Location
Neuer Jungfernstieg 9-14, 20354 Hamburg, Hamburg
What's nearby
- Staatsoper Hamburg247 yd
- Hamburger Rathaus0.4 mi
- Hamburg City Centre0.5 mi
- Nikolaikirche0.6 mi
- Speicherstadt0.8 mi
- Universität Hamburg0.8 mi
- Museum für Hamburgische Geschichte0.8 mi
- Hamburg Central Bus Station0.8 mi
- Elbphilharmonie1 mi
- Landungsbrücken1.2 mi
- Port of Hamburg1.3 mi
- Hammerbrook1.4 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Fairmont Hotel Vier Jahreszeiten
Low season | November |
|---|---|
High season | February |
Average price (weeknight) | £288 |
Average price (weekend night) | £332 |
When to book a room at Fairmont Hotel Vier Jahreszeiten
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to city centre | 0.5 mi |
Nearest airport | Hamburg |
Distance to airport | 5.2 mi |