Serene Boutique Hotel & Spa

Pros: Everything for 2 nights so kind staff , helpful very cool I like the bathroom

Cons: Nothing

Pros: Excellent service, booked us a halong bay tour with indochina sails and was excellent. Staff were always friendly and the rooms were clean and modern

Pros: The hotel staff here was super friendly and helpful. I booked for only 2 nights, and ended up staying here 5 nights. The staff made sure I had a map with directions drawn out by them each time I ...

Cons: This is in the Old Quarters so you aren't going to get a spectacular view of the city, but you will be immersed in the culture.

Pros: When we arrived they paid for our taxi and we recieved a complimentary and delicious juice. They were very helpful with directions and things to do. They always wanted to make sure our stay was as ...

Pros: Staff were excellent, very accommodating and helpful. Even wrote down instructions for Vietnamese bus driver for us. Great English

Cons: Couldn't fault Hotel, however the surrounding area is a bit dirty and run down.

Pros: Absolutely fabulous staff! I mean the best! So friendly and helpful! I wish this relatively new started hotel all the best.

Cons: There is nothing to dislike considering how lovely the people who work there are