4 stars

Serene Boutique Hotel & Spa

16-18 Bat Su, Hanoi, Vietnam
Hanoi, Vietnam
See location+84 243 923 4288
From
£23
Cheapest

rate per night

8.9
Very good
based on 2465 reviews
2,465 reviews
Room type
Provider
Nightly total
Superior room
Executive room
Double room

Overview

Serene Boutique Hotel & Spa is located in Hanoi and is a short walk from Long Bien Railway Station. It also features an airport shuttle, a 24-hour reception and an express check-in and check-out feature.

A wide range of premium services are available for guests of Serene Boutique Hotel & Spa, such as babysitting/child services, a car rental desk and a concierge. Honeymoon suites are available for those looking for some added luxury.

The modern rooms at the hotel feature a mini bar and all the necessities for an enjoyable stay.

Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, ideally located for those who want to stay nearby when looking for a bite to eat. Guests can also try one of the various bars and cafés in the vicinity.

Serene Boutique Hotel & Spa is less than a 45-minute drive from Noi Bai International Airport and Hoan Kiem Lake is a brief walk away. The Vietnam Military History Museum and Dong Xuan Market are a short walk away.

8.9
Very good rating
Based on 2,465 verified guest reviews

Latest deals for Serene Boutique Hotel & Spa

Mon 21/7
Tue 22/7
Double room
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Executive room
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Superior room
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Deluxe room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Serene Boutique Hotel & Spa

  • Spa and wellness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

General

  • Window
  • Quiet street view
  • Family rooms
  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Sofa
  • Soundproof rooms
  • Lockers
  • Telephone
  • City view
  • Storage available

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by lift
  • Designated smoking area

Bathroom

  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Bathrobe
  • Private bathroom

Bedroom

  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Dining

  • Wine glasses
  • Electric kettle
  • Minibar
  • Fruits
  • Restaurant

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Bicycle hire
  • Cycling
  • Cooking classes

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available

Spa

  • Spa and wellness centre
  • Massage

Outdoor

  • Balcony

Health and safety

  • Safe

Reviews of Serene Boutique Hotel & Spa

8.9
Very good
2465 verified ratings
Wonderful
1699
Very good
440
Good
193
Okay
66
Fair
26
Mediocre
16
Poor
25

Summary of reviews

Guests say
Guests appreciated the friendly and helpful staff, as well as the hotel's convenient location. Many enjoyed the breakfast offerings, which were considered tasty and satisfying. However, there were significant complaints regarding cleanliness, particularly with dusty rooms and inadequate bathroom facilities. Overall, while the hotel has its strengths, guests felt that improvements in cleanliness and amenities are necessary to enhance their experience.
AI-generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Breakfast8.5 out of 10
Value for Price8 out of 10
Cleanliness3.5 out of 10
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Location

16-18 Bat Su, Hanoi

What's nearby

  • Dong Xuan Market0.3 mi
  • St. Joseph Cathedral0.4 mi
  • Vietnam Military History Museum0.5 mi
  • Hanoi Citadel0.5 mi
  • Hanoi City Centre0.6 mi
  • Hoan Kiem Lake0.6 mi
  • National Library of Vietnam0.6 mi
  • Hoa Lo Prison Museum0.7 mi
  • National Museum of Fine Arts0.8 mi
  • Ho Chi Minh Mausoleum0.8 mi
  • Presidential Palace0.9 mi
  • Truc Bach Lake0.9 mi

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Serene Boutique Hotel & Spa

Low season

High season

Average price (weeknight)

June
January
£29
Cheapest month to stay with an average 2% drop in price.
Most expensive month to stay with an average 2% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Serene Boutique Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Serene Boutique Hotel & Spa

  • If you’re after a cheap room at Serene Boutique Hotel & Spa, then you should consider staying during the low season. The cheapest deals can generally be found in June and January.
  • How long should you stay at Serene Boutique Hotel & Spa? KAYAK users usually book their rooms here for 6 days.

FAQs when booking at Serene Boutique Hotel & Spa

  • Where is Serene Boutique Hotel & Spa located?

    Serene Boutique Hotel & Spa is located at 16-18 Bat Su in Hoan Kiem, 2.3 miles from the centre of Hanoi. Dong Xuan Market is the closest landmark to Serene Boutique Hotel & Spa.

  • When is check-in time and check-out time at Serene Boutique Hotel & Spa?

    Check-in time is 14:00 and check-out time is 12:00 at Serene Boutique Hotel & Spa.

  • Does Serene Boutique Hotel & Spa offer free Wi-Fi?

    Yes, Serene Boutique Hotel & Spa offers free Wi-Fi.

  • How far is Serene Boutique Hotel & Spa from the airport?

    Serene Boutique Hotel & Spa is 13.3 miles from Hanoi Noibai. Serene Boutique Hotel & Spa is 58.4 miles from Haiphong Catbi.

  • How does KAYAK find such great Serene Boutique Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at Serene Boutique Hotel & Spa in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Serene Boutique Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Serene Boutique Hotel & Spa.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

9.2
2.3 mi
Hanoi Noibai
13.1 mi

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