Sheraton Hanoi Hotel

5 stars
8.7
Very good
based on 218 reviews
218 reviews
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi
+84 243 719 9000
Wed 12/8
-
Thu 13/8
2 guests, 1 room
Bedroom
Other
Lobby
Bedroom
Bedroom
Outdoor view
Living room
Bedroom
Bedroom
Bedroom
Bedroom
Other
Bedroom
Bedroom
Restaurant
Bedroom
Lobby
Lounge
Living room
Outdoor view
Outdoor view
Bedroom
Bedroom
Bedroom
Other
Restaurant
Outdoor view
Outdoor view
Bedroom
Bedroom
Bedroom
Bedroom
Balcony
Bedroom
Gym
Outdoor view
Dining room
Bedroom
Outdoor view
Conference room
Lounge
Bathroom
Bedroom
Bathroom
Hallway
Building
Bedroom
Bedroom
Bedroom
Banquet hall
Lobby
Conference room
Restaurant
Bedroom
Building
Other
Other
Spa
Lounge
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Situated in Tay Ho, Sheraton Hanoi Hotel provides 5-star accommodation and an outdoor pool, a free shuttle service and a Jacuzzi. It also offers 24-hour room service, a sauna and outdoor tennis courts.

The air-conditioned rooms at the hotel are charming and feature a mini bar, a marble bathroom and a spa bath. They are all soundproofed and include a refrigerator, bottled water and slippers.

Those staying at Sheraton Hanoi Hotel can indulge in a beverage at Chime, before sampling a meal at Oven Dor. For guests spending the day out, the hotel provides packed lunches if required.

Those looking to unwind while in Hanoi can discover the hotel's lake or enjoy a game in the snooker room. Hoan Kiem Lake, Temple of Literature and the Hoa Lo Prison are an easy car ride away.

8.7
Very good
218 reviews

Latest deals for Sheraton Hanoi Hotel

Wed 12/8
-
Thu 13/8
Deluxe room, bed type unknown
£58
nightly with VAT
King room, 1 king bed
£153
nightly with VAT
Standard Room, 1 king bed
£99
nightly with VAT
King room, bed type unknown
£104
nightly with VAT
Deluxe room, 1 king bed
£104
nightly with VAT
King room, 1 king bed
£106
nightly with VAT
Executive room, bed type unknown
£572
nightly with VAT
Deluxe room, 2 twin beds
£106
nightly with VAT
King room, 1 king bed
£108
nightly with VAT
Executive room, 1 king bed
£304
nightly with VAT
King room, 1 king bed
£108
nightly with VAT
Deluxe room, bed type unknown
£191
nightly with VAT
King room, 1 king bed
£229
nightly with VAT
Executive room, bed type unknown
£290
nightly with VAT
Executive room, 1 king bed
£295
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Sheraton Hanoi Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business centre
  • Wi-Fi available in all areas

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Snack bar
  • Breakfast in the room
  • Kettle
  • Refrigerator
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Adapter
  • Dustbins

General

  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Fireplace
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Carpeted

Accessibility and suitability

  • Lower bathroom sink
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Toilet with grab rails

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Things to do

  • Gift shop
  • Bicycle hire
  • Beauty salon
  • Pool table
  • Table football
  • Shopping

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Massage
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Workspace

  • Fax/photocopying
  • Desk

Reviews of Sheraton Hanoi Hotel

8.7
Very good
218 verified ratings
Wonderful
120
Very good
39
Good
32
Okay
7
Fair
6
Mediocre
6
Poor
8

Summary of reviews

Guests say
Most guests highlight the excellent service and friendliness of the staff, often mentioning helpfulness and professionalism. The hotel's location is appreciated for its convenience and quietness, though a few found it less central. Cleanliness and comfort are consistently praised, with several reviews noting clean rooms and comfortable beds. Breakfast and buffet options receive positive feedback for variety and quality. Some negative remarks focus on outdated facilities, missing amenities like bidets, and occasional noise or renovation inconvenience, but overall, guests are satisfied with their stay.
AI-generated from customer reviews
Service9.5 out of 10
Location8.5 out of 10
Cleanliness8 out of 10
Breakfast7.5 out of 10
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All reviews

5.4
Fair
Ravindra, Aug 2017
Pros (+) Nothing
Cons (-) It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.
8.0
Very good
Anonymous, Nov 2016
Pros (+) The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast extremely varied -- European and Asian dishes on offer -- plenty of it and very good value for money.
Cons (-) The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far East they are smoking rooms and there is nothing on either hotel booking websites or the hotel's website to warn you of this. I booked what I thought was a non-smoking room and only after a great deal ...
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Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi

What's nearby

  • West Lake0.7 mi
  • Truc Bach Lake1.1 mi
  • Presidential Palace1.4 mi
  • Ho Chi Minh Mausoleum1.6 mi
  • Ho Chi Minh Museum1.7 mi
  • Hanoi Citadel1.8 mi
  • Dong Xuan Market1.9 mi
  • Vietnam Military History Museum2 mi
  • National Museum of Fine Arts2 mi
  • Temple of Literature2.3 mi
  • St. Joseph Cathedral2.4 mi
  • Hanoi City Centre2.6 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Sheraton Hanoi Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
January
£117
£127
Cheapest month to stay with an average 9% drop in price.
Most expensive month to stay with an average 14% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Sheraton Hanoi Hotel

Which month has the cheapest rates at Sheraton Hanoi Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Sheraton Hanoi Hotel is May, with an average nightly rate of £115. The most expensive month is March at £181 per night.

What is the cheapest day to book Sheraton Hanoi Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Sheraton Hanoi Hotel is Sunday, with an average nightly rate of £108. The most expensive day is Tuesday at £324 per night.

How far in advance should you book Sheraton Hanoi Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Sheraton Hanoi Hotel, book around 10 weeks in advance. This could save you approximately 39% compared to booking last minute.

KAYAK's top tips for your stay at Sheraton Hanoi Hotel

  • If you’re after a cheap room at Sheraton Hanoi Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in February and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sheraton Hanoi Hotel, plan to stay on a Friday or Thursday. The most expensive day is usually Saturday.
  • How long should you stay at Sheraton Hanoi Hotel? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Sheraton Hanoi Hotel

  • Where is Sheraton Hanoi Hotel located?

    Sheraton Hanoi Hotel is located at K5 Nghi Tam, 11 Xuan Dieu Road in Tay Ho, 3.2 miles from the centre of Hanoi. West Lake is the closest landmark to Sheraton Hanoi Hotel.

  • When is check-in time and check-out time at Sheraton Hanoi Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Sheraton Hanoi Hotel.

  • Does Sheraton Hanoi Hotel offer free Wi-Fi?

    Yes, Sheraton Hanoi Hotel offers free Wi-Fi.

  • Does Sheraton Hanoi Hotel offer free parking?

    Yes, Sheraton Hanoi Hotel offers free parking.

  • How far is Sheraton Hanoi Hotel from the airport?

    Sheraton Hanoi Hotel is 11.3 miles from Hanoi Noibai. Sheraton Hanoi Hotel is 60 miles from Haiphong Catbi.

  • Does Sheraton Hanoi Hotel have a pool?

    Yes, Sheraton Hanoi Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton Hanoi Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Hanoi Hotel in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Hanoi Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Hanoi Hotel.

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Most recommended

See most recommended stays in Hanoi
5-star hotel
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4-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
3.2 mi
Hanoi Noibai
11.3 mi

Everything you need to know for your stay in Hanoi