Overview

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Sheraton Hanoi Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
+84 437 199 000

£59+

Rates
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Overall guest ratings

8.4/10 Excellent
Based on 510 reviews
See all reviews

Review highlights

  • 9.1
  • 9.0
  • 6.8
  • 6.2

Good to know

  • Professional service
  • Spacious rooms
  • Great view

Nearby

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    About

    Situated on the shores of Hanoi’s West Lake with its many local attractions, we are just a quick drive to the bustling City Centre. The Old Quarter, also temptingly close by, is home to Hoan Kiem Lake, Hanoi Grand Theatre, and unforgettable boutiques. Enjoy our courtyard and four excellent restaurants, or host a larger event at one of ten flexible indoor or outdoor event spaces. When it’s time to replenish, visit the Lily Relaxation Centre with adjacent outdoor pool and Lakeside Garden. Our 299 spacious guest rooms, including 16 suites, feature panoramic West Lake views and the incomparable comfort of a Sheraton Sweet Sleeper® Bed. Vietnamese and French colonial décor, as well as soaring ceilings, infuse each room with grace.

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    Amenities

    • Free Wi-Fi
    • No smoking
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Child pool
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
    • Hot tub
    • Beauty salon
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 510 reviews
    • 9.1 "World class service."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.9 "Breakfast is good."
    • 8.6 "Food is delicious."
    • 7.6 "Good cleanliness."
    • 6.8 "Average amenities."
    • 6.2 "Bar is ok."
    • 6.2 "Average value."
    • 5.7 "Vibe was decent."
    • 5.0 "Pool is mediocre."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 158 reviews
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 8.7 "Food is delicious."
    • 7.7 "Nice rooms."
      9.8 "98% thought the view was good."
    • 7.4 "Good cleanliness."
      9.2 "92% thought it was clean."
    • 6.9 "Location is acceptable."
    • 6.3 "Average value."
    • 6.0 "Vibe was decent."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 45 reviews
    • 9.1 "Excellent breakfast."
    • 8.7 "Great service."
    • 8.4 "Food is delicious."
    • 6.4 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.9 "Average value."
    • 5.1 "Internet is average."

    Overall rating

    8.6 Excellent
    Based on 285 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 8.6 "Food is delicious."
    • 8.0 "Generally very clean."
    • 7.7 "Good location."
    • 6.8 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 6.2 "Average value."
    • 5.5 "Vibe was decent."
    • 5.2 "Pool is mediocre."
    • 4.7 "Internet is poor."
      4.6 "54% thought it was overpriced."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 20 reviews
    • 8.9 "Breakfast is good."
    • 7.9 "High comfort."
    • 7.6 "Nice rooms."
    • 6.7 "Location is acceptable."
    Hotel type
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Spacious rooms"
    "Great view"
    data provided by TrustYou

    Recent reviews


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