Sheraton Hanoi Hotel

5 stars
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Hanoi, Vietnam
8.8
Very good
based on 216 reviews
216 reviews
Fri 14/11
-
Sat 15/11
1 room, 2 guests
Deals from
£23
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
£23
Superior room
£23
Deluxe room
£25
25 more Sheraton Hanoi Hotel deals
25 more Sheraton Hanoi Hotel deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Situated in Tay Ho, Sheraton Hanoi Hotel provides 5-star accommodation and an outdoor pool, a free shuttle service and a Jacuzzi. It also offers 24-hour room service, a sauna and outdoor tennis courts.

The air-conditioned rooms at the hotel are charming and feature a mini bar, a marble bathroom and a spa bath. They are all soundproofed and include a refrigerator, bottled water and slippers.

Those staying at Sheraton Hanoi Hotel can indulge in a beverage at Chime, before sampling a meal at Oven Dor. For guests spending the day out, the hotel provides packed lunches if required.

Those looking to unwind while in Hanoi can discover the hotel's lake or enjoy a game in the snooker room. Hoan Kiem Lake, Temple of Literature and the Hoa Lo Prison are an easy car ride away.

8.8
Very good rating
Based on 216 verified guest reviews

Latest deals for Sheraton Hanoi Hotel

Fri 14/11
Sat 15/11
Superior room
bed type unknown
£23
nightly with fees
Executive room
1 king bed
£312
nightly with fees
1 king bed
£312
nightly with fees
King room
1 king bed
£108
nightly with fees
1 king bed
£111
nightly with fees
1 king bed
£114
nightly with fees
Double room
bed type unknown
£127
nightly with fees
Standard Room
bed type unknown
£23
nightly with fees
1 king bed
£103
nightly with fees
Deluxe room
bed type unknown
£25
nightly with fees
bed type unknown
£58
nightly with fees
bed type unknown
£60
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Sheraton Hanoi Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business centre
  • Wi-Fi available in all areas

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Kettle
  • Refrigerator
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Access to health care professionals
  • CCTV in common areas
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • First-aid kit
  • Safe

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Adapter
  • Dustbins

General

  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Fireplace
  • Seating area
  • Sofa
  • Soundproofing
  • Carpeted

Accessibility and suitability

  • Lower bathroom sink
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Toilet with grab rails

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Massage
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub

Things to do

  • Gift shop
  • Bicycle hire
  • Beauty salon
  • Pool table
  • Table football

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Workspace

  • Fax/photocopying
  • Desk

Reviews of Sheraton Hanoi Hotel

8.8
Very good
216 verified ratings
Wonderful
116
Very good
40
Good
33
Okay
8
Fair
6
Mediocre
5
Poor
8

Summary of reviews

Guests say
Guests appreciated the cleanliness of the hotel and the polite staff. The location near the lake was also highlighted positively. However, some guests faced issues with service efficiency and outdated room facilities, which detracted from their overall experience.
AI-generated from customer reviews
Cleanliness9 out of 10
Location8.5 out of 10
Service3 out of 10
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All reviews

5.4
Fair
Ravindra, Aug 2017
Pros (+) Nothing
Cons (-) It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.
8.0
Very good
Anonymous, Nov 2016
Pros (+) The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast extremely varied -- European and Asian dishes on offer -- plenty of it and very good value for money.
Cons (-) The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far East they are smoking rooms and there is nothing on either hotel booking websites or the hotel's website to warn you of this. I booked what I thought was a non-smoking room and only after a great deal ...
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Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi

What's nearby

  • West Lake0.7 mi
  • Truc Bach Lake1.1 mi
  • Presidential Palace1.4 mi
  • Ho Chi Minh Mausoleum1.6 mi
  • Ho Chi Minh Museum1.7 mi
  • Hanoi Citadel1.8 mi
  • Dong Xuan Market1.9 mi
  • Vietnam Military History Museum2 mi
  • National Museum of Fine Arts2 mi
  • Temple of Literature2.3 mi
  • St. Joseph Cathedral2.4 mi
  • Hanoi City Centre2.6 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Sheraton Hanoi Hotel

Low season

High season

Average price (weekend night)

July
March
£123
Cheapest month to stay with an average 10% drop in price.
Most expensive month to stay with an average 10% rise in price.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Sheraton Hanoi Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Sheraton Hanoi Hotel

  • If you’re after a cheap room at Sheraton Hanoi Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in July and March.
  • How long should you stay at Sheraton Hanoi Hotel? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Sheraton Hanoi Hotel

  • Where is Sheraton Hanoi Hotel located?

    Sheraton Hanoi Hotel is located at K5 Nghi Tam, 11 Xuan Dieu Road in Tay Ho, 3.2 miles from the centre of Hanoi. West Lake is the closest landmark to Sheraton Hanoi Hotel.

  • When is check-in time and check-out time at Sheraton Hanoi Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Sheraton Hanoi Hotel.

  • Does Sheraton Hanoi Hotel offer free Wi-Fi?

    Yes, Sheraton Hanoi Hotel offers free Wi-Fi.

  • Does Sheraton Hanoi Hotel offer free parking?

    Yes, Sheraton Hanoi Hotel offers free parking.

  • How far is Sheraton Hanoi Hotel from the airport?

    Sheraton Hanoi Hotel is 11.3 miles from Hanoi Noibai. Sheraton Hanoi Hotel is 60 miles from Haiphong Catbi.

  • Does Sheraton Hanoi Hotel have a pool?

    Yes, Sheraton Hanoi Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton Hanoi Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Hanoi Hotel in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Hanoi Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Hanoi Hotel.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
3.2 mi
Hanoi Noibai
11.3 mi

Everything you need to know for your stay in Hanoi