Sheraton Hanoi Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
+84 243 719 9000

Cheapest
rate per night

8.5

Excellent
based on 128 reviews
Sheraton Hanoi Hotel - Hanoi, Vietnam
Fri 18/6
-
Sat 19/6
Compare vs KAYAK |

Provider Nightly total
Expedia £64
Expedia £65
Orbitz £65
Expedia
Expedia
Orbitz

Good to know

Value for money

8.0

Distance to city centre

3.2 mi

Location rating

8.4

Nearest airport

Hanoi Noibai

Distance to airport

11.3 mi

Rooms available at Sheraton Hanoi Hotel

Fri 18/6
Sat 19/6

King rooms

£65+

Bed type
Provider
Total stay + taxes & fees
Unknown
£65

Deluxe rooms

£64+

Bed type
Provider
Total stay + taxes & fees
Unknown
£64
King bed
£65
King bed
£65
King bed
£65
Unknown
£65
King bed
£65
King bed
£65
King bed
£65
Unknown
£65

Reviews of Sheraton Hanoi Hotel

Pros

Cons

Traveller rating

2
0
1
0
0

Time of year

Traveller type

Show reviews that mention

+
staff very helpful in 38 reviews
breakfast has good in 30 reviews
spacious room in 29 reviews
club lounge in 23 reviews
room service in 17 reviews
great view in 16 reviews
bath and shower in 10 reviews
happy hour in 10 reviews
restaurants and bars nearby in 7 reviews
arm chair in 6 reviews
restaurant staff in 6 reviews
slowest in 6 reviews
exquisite cuisine in 5 reviews
hanoi in 5 reviews
room with bath in 4 reviews
per our request in 3 reviews
spg in 3 reviews
warm welcoming in 2 reviews
  • Okay
    Aug 2017
    5.4

    No wifi in rooms

    Nothing

    It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.

  • Good
    Nov 2016
    8.0

    The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast extremely varied -- European and Asian dishes on offer -- plenty of it and very good value for money.

    The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far East they are smoking rooms and there is nothing on either hotel booking websites or the hotel's website to warn you of this. I booked what I thought was a non-smoking room and only after a great deal of fuss was transferred to a non-smoking room. Their should be a very clear advice if booking a room it is a smoking room you are booking.

  • Excellent
    Oct 2014
    9.6

    Nice and couteous staff, breakfast with a wide range of choice.

    Nothing I didn't like.

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About Sheraton Hanoi Hotel

Overview

Situated in Hanoi, Sheraton Hanoi Hotel is a short drive from Ho Chi Minh Mausoleum and Hoan Kiem Lake. It offers excellent fitness facilities, which include an outdoor pool and outdoor tennis courts.

This art deco hotel provides a sauna, a free shuttle service and a Jacuzzi. Relaxation facilities include a beauty centre and a Turkish steam bath. 24-hour room service, body treatments and a ballroom are also offered at the hotel.

The air-conditioned rooms at the hotel are charming and feature a mini bar, a marble bathroom and a spa bath. All have slippers, a refrigerator and a private bathroom with bathrobes.

Hotel Hanoi Sheraton's first-class facilities comprise a lively bar and an in-house restaurant. For guests spending the day out, the hotel provides packed lunches if required.

Noi Bai International Airport is less than a 40-minute drive from Sheraton Hanoi Hotel. Hoa Lo Prison and Temple of Literature are an easy car trip away.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.5 Excellent

based on 128 reviews

9.0

Cleanliness

8.9

Comfort

7.3

Facilities

8.4

Location

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Sheraton Hanoi Hotel

Computer use available
ATM on-site
Babysitting or child care
Electric kettle
Business centre
Wake-up service
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Packed lunches
Shoeshine
Shops (on site)
Room service
Smoke alarms
Heating
Special diet menus (on request)
Tour desk
Physical distancing in dining areas
Physical distancing rules
Health club
Spa
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Child pool
Outdoor pool
CCTV in common areas
Kids meals
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Express check-out
Hairdryer
Fitness centre
Use of cleaning chemicals that are effective against coronavirus
Cable or satellite TV
24-hour security
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Airport shuttle (surcharge)
Trouser press
Food can be delivered to guest accommodation
Pets not allowed
Free parking
Staff follow all safety protocols as directed by local authorities
Pool table
Coffee shop
Private bathroom
Garden
Private check-in/check-out
Kitchen
24-hour front desk
Designated smoking area
Steam room
Storage available
Private parking
Conference rooms
Wedding services
Spa and wellness centre
Free Wi-Fi
Ticket service
Outdoor tennis
Non-smoking rooms available
Terrace/Patio
Disabled access
Beach towels
Safety deposit box
Seating area
Lift
Massage
Pool bar
First-aid kit
Table football
Snack bar
Sofa
Sofa bed
Balcony
Bathtub
Soundproofing
Breakfast in the room
Bridal suite
Carpeted
Safe
Sauna
Cleaning products
Dustbins
Tumble dryer
Desk
VIP room facilities
Wardrobe or closet

FAQs when booking at Sheraton Hanoi Hotel

Does Sheraton Hanoi Hotel have special cancellation policies due to coronavirus (COVID-19)?

Where is Sheraton Hanoi Hotel located?

When is check-in time and check-out time at Sheraton Hanoi Hotel?

Does Sheraton Hanoi Hotel offer free Wi-Fi?

Does Sheraton Hanoi Hotel offer free parking?

Does Sheraton Hanoi Hotel offer free airport shuttle service?

How far is Sheraton Hanoi Hotel from the airport?

Can you bring pets to Sheraton Hanoi Hotel?

Does Sheraton Hanoi Hotel have a pool?

Photos of Sheraton Hanoi Hotel

Sheraton Hanoi Hotel - Hanoi - Building
All photos (34)
Sheraton Hanoi Hotel - Hanoi - Building
Building (3)
Sheraton Hanoi Hotel - Hanoi - Bedroom
Bedroom (4)
Sheraton Hanoi Hotel - Hanoi - Pool
Pool (1)
Sheraton Hanoi Hotel - Hanoi - Lobby
Lobby (1)

Property safety measures

Sheraton Hanoi Hotel has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most popular landmarks

  • West Lake0.7 mi
  • Tran Quoc Pagoda0.9 mi
  • Presidential Palace1.4 mi
  • Ho Chi Minh Mausoleum1.6 mi
  • One Pillar Pagoda1.7 mi
  • Ho Chi Minh Museum1.7 mi

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