Pros (+) Nothing
Cons (-) It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.
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Amenities at Sheraton Hanoi Hotel
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
Reviews of Sheraton Hanoi Hotel
8.8
Very good
222 verified ratings
Wonderful
124
Very good
38
Good
33
Okay
7
Fair
6
Mediocre
6
Poor
8
Summary of reviews
Guests say
Guests consistently praised the hotel's friendly and helpful staff, convenient location near attractions and the lake, and the quality of the breakfast. Many found the rooms clean and comfortable, with some highlighting beautiful views and well-maintained facilities. However, a few reviews mentioned issues such as outdated rooms, noise, and minor amenities missing, but overall, the positive experiences with service, location, and breakfast stood out.AI-generated from customer reviews
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Score by provider
9 out of 10
74 reviews
8.5 out of 10
18 reviews
6.7 out of 10
2 reviews
All reviews
Pros (+) The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast extremely varied -- European and Asian dishes on offer -- plenty of it and very good value for money.
Cons (-) The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far East they are smoking rooms and there is nothing on either hotel booking websites or the hotel's website to warn you of this. I booked what I thought was a non-smoking room and only after a great deal ...
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Location
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi
What's nearby
- West Lake0.7 mi
- Truc Bach Lake1.1 mi
- Presidential Palace1.5 mi
- Ho Chi Minh Mausoleum1.6 mi
- Ho Chi Minh Museum1.7 mi
- Hanoi Citadel1.8 mi
- Dong Xuan Market2 mi
- Vietnam Military History Museum2 mi
- National Museum of Fine Arts2.1 mi
- Temple of Literature2.3 mi
- St. Joseph Cathedral2.5 mi
- Hanoi City Centre2.6 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Sheraton Hanoi Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | January | £119 | £129 |
Cheapest month to stay with an average 9% drop in price. | Most expensive month to stay with an average 14% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Sheraton Hanoi Hotel
Which month has the cheapest rates at Sheraton Hanoi Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Sheraton Hanoi Hotel is February, with an average nightly rate of £116. The most expensive month is March at £191 per night.
What is the cheapest day to book Sheraton Hanoi Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Sheraton Hanoi Hotel is Friday, with an average nightly rate of £114. The most expensive day is Wednesday at £168 per night.
How far in advance should you book Sheraton Hanoi Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Sheraton Hanoi Hotel, book around 10 weeks in advance. This could save you approximately 38% compared to booking last minute.
KAYAK's top tips for your stay at Sheraton Hanoi Hotel
FAQs when booking at Sheraton Hanoi Hotel
Nearby hotels and places to stay
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See most recommended stays in HanoiGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
8.4 | 3.2 mi | Hanoi Noibai | 11.2 mi |