Overview

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Novotel London Heathrow Airport
Top Family Hotel

Cherry Lane, West Drayton, UB7 9HJ, United Kingdom
+44 207 660 0681

£64+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 2,613 reviews
See all reviews

Review highlights

  • 9.1
  • 8.4
  • 8.3
  • 6.4

Good to know

  • Clean rooms
  • Professional service
  • Friendly service
  • Good access to airport

Nearby

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    About

    Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Terrace/Patio
    • Laundry facilities
    • Airport shuttle (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 2,613 reviews
    • 9.1 "Internet works perfectly."
    • 8.4 "Location is great."
    • 8.3 "Great service."
    • 7.7 "Good breakfast."
    • 6.9 "Vibe was decent."
    • 6.4 "Rooms are ok."
    • 6.3 "Average value."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 862 reviews
    • 9.1 "Internet works perfectly."
      10.0 "100% thought it was a great value."
      8.1 "81% said the wifi quality was great."
    • 8.7 "Location is great."
      9.8 "Good access to the airport, said 98%."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.0 "Comfort level is high."
      7.4 "74% said the beds were comfortable."
      8.4 "84% thought rooms were spacious."
      7.6 "76% thought it was pleasantly quiet."
      7.7 "77% liked the big bathroom."
    • 7.8 "Good breakfast."
    • 6.7 "Rooms are ok."
    • 6.3 "Average value."
    • 6.2 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
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    Overall rating

    8.2 Excellent
    Based on 1,019 reviews
    • 9.2 "Internet works perfectly."
    • 8.3 "Breakfast is good."
    • 8.3 "Location is great."
      9.6 "Good access to the airport, said 96%."
      7.8 "Easily accessible by car, said 78%."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.2 "Good pool."
    • 6.5 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 6.4 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was modern."
    • 6.4 "Average value."
    • 6.0 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 6.0 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.2 "Only 52% said the rooms were modern."
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    Overall rating

    7.0 Good
    Based on 104 reviews
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.9 "Good location."
      9.2 "Good access to the airport, said 92%."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Vibe was decent."
    • 6.0 "Average value."
    • 5.9 "Food is average."
    • 5.8 "Rooms are ok."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 627 reviews
    • 8.9 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.3 "Location is great."
      9.7 "Good access to the airport, said 97%."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 6.7 "Vibe was decent."
      5.8 "Only 58% thought, the hotel was stylish."
    • 6.6 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 6.2 "Rooms are ok."
    • 6.1 "Average value."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Clean rooms"
    "Professional service"
    "Friendly service"
    "Good access to airport"
    data provided by TrustYou

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