Reception staff cordial. Facilities run down, no breakfast service, waited forever to get semi-hot water.
4 stars
Trailborn Highlands
Photos of Trailborn Highlands
Overview
Highlands Inn Lodge is located in Highlands and offers a Jacuzzi. It also provides a library, a 24-hour reception and meeting rooms.
There are a range of facilities on offer to guests of Hampton Inn Highlands, including a tour desk, a terrace and a lift.
The motel features 58 rooms, all of which are filled with a variety of amenities to ensure a comfortable stay. Also included are a mini bar and a refrigerator.
Highlands Inn Lodge provides a convenient base to explore Scaly Mountain, as well as everything the local area has to offer. Franklin and Cashiers are situated a short drive from the property.
Latest deals for Trailborn Highlands
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Trailborn Highlands
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Dining
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Microwave
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Bathroom
- Bathtub
- Hairdryer
- Shower
- Bathrobe
Services and conveniences
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- 24-hour front desk
Outdoor
- Balcony
- Terrace/Patio
- Garden
General
- Soundproof rooms
- Family rooms
- Fireplace
Pool and spa
- Hot tub
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Bedroom
- Alarm clock
Things to do
- Board games/puzzles
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Reviews of Trailborn Highlands
7.5
Good
382 verified ratings
Wonderful
97
Very good
54
Good
57
Okay
37
Fair
53
Mediocre
21
Poor
63
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, with many noting the comfortable beds and peaceful atmosphere. However, there were several complaints about the service, including issues with staff assistance and housekeeping. Some guests felt the hotel was overpriced for its age and amenities, and there were mentions of limited breakfast options and outdated facilities in certain areas.AI-generated from customer reviews
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Score by provider
8.6 out of 10
357 reviews
6.1 out of 10
13 reviews
8.8 out of 10
1 review
7 out of 10
2 reviews
All reviews
Pros (+) The antiques were beautiful. It was so quiet. Front desk employees were very friendly
Location
96 Log Cabin Lane, Highlands, NC 28741
What's nearby
- The Bascom390 yd
- Highlands Playhouse0.4 mi
- First Presbyterian Church0.5 mi
- Church of the Incarnation0.5 mi
- Highlands Country Club0.7 mi
- Bridal Veil Falls1.9 mi
- Dry Falls2.2 mi
- Cullasaja Falls5.7 mi
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Trailborn Highlands
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.8 |
|---|---|
Distance to city centre | 0.4 mi |