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Everything was first class - food, service, cleanliness of hotel and room, reception.
The friendliness of the staff were excellent, the room although not spacious was impeccibly furnished. The standard of the food was first class.
Location. When back from Hannover show it was like switching into a different world.
Nice room, good sleep.
Minibar and trouser-press .
The staff at the Van der Valk were a tremendous help to me during my trip. I left important papers at the hotel and they located them (the room had already been cleaned), forwarded them to a hotel I would be at in the following days, at no cost to me. I give this hotel 6 stars...the breakfast alone was worth it. A beautiful hotel, nice touch with the fresh rose in the bathroom.
Location - the Market in downtown Hildesheim, Architecture, ambiance Restaurant service was excellent and so was the food when checking in, staff was not very friendly
Nice hotel at a superb place
Central location, with good parking Hotel was not able to accomodate us for dinner when we booked in Perhaps a need for better soundproofing in rooms facing square, alternatively provide air conditioning. Front of house staff seemed to know little of local events
Sauna, swimming pool, breakfast, ambiance, situation Noise in the non renovated room and beds not enough hard
The hotel situe
A fancy hotel with historical exterior but modern interior. Walking distance to central markt area. N/A
Very pleasant personel. We had a family room which was perfect in size with good room for childrens play. There is a small play area for the kids near the lobby area and a PC to log on to the Internet. The hotel is located about 5 min. walk from the main shopping street. Parking is just next the hotel (8 euro/day). You can drive your car all the way to the reception to unload. We found the hotel easy to find even though others has had problems finding it. There are large signs directing you on the road. Follow them and you will find the hotel... No complaints at all.
Nice and confortable hotel
Really nice rooms, lovely appointments in eg bathrooms. Lovely combination of old facade and modern details. The breakfast fruit looked a little less than fresh when we turned up for breakfast at 9am. The breakfast arrangement with different things placed in different niches in the building was a little inconvenient. Plus a lot of road noise, unfortunately.
rabbits on the lawn, stillness, nice decor no
Hotel is clean, well organized and serving a good breakfast buffet Even though I stayed in a non-smoking room, I suffered from cigarette smoke coming from opening on the wall. When I asked to receptionist, she told me that on 1st floor there are smoking rooms and hotel infrastructure let the smoke go to the upper floors. If you can solve this problem that would be nice.
Very nice familyroom
Personable, friendly staff, good service Bigger pillows would be good
I found the staff to be extremely helpful, this went from the staff at reception all the way through to the staff who cleaned the rooms
Only there for one night but found the staff friendly and they all spoke English. Internet for 1 Euro/24hrs worked ok, Room was fine and Breakfast was good.
Spacious room - nice, tidy and clean - free parking area - great breakfast Not as close to citycenter as anticipated
Nice and quiet environment
The room was roomy and comfortable with older furnishings, but with a very modern bathroom. The staff/owners were very friendly and gave personalized attention during breakfast. While gone during the day and evening for business at the market square, the Stratzresidenz was a 13 minute walk away.
We were pleasantly surprised at this hotel and the warm welcome and care we received on arrival. The room was large, clean and well appointed. The bathroom was large with a stand up shower with good pressure and luxurious. Breakfast was down stairs overlooking the outside courtyard which was beautiful. Breakfast was good value and plentiful. The staff are all lovely.
we had an apartment it looked really great and it was very clean and tidy, their was no bath, but shower worked very well and bathroom was very modern and of good quality. the mattresses could have been a little softer.
Very good rooms, nice view, near to the center of the town, beaufiful bathrooms
wonderful staff and clean hotel room is a bit small and no desk in the room
friendly staff, excellent breakfast, nice hotel and rooms - excellent I cannot fault the staff or facilities, they were brilliant and it's a beautiful hotel. Stunning. location a bit far from everything!
Very good service,great support.
Friendly staff,comfortable and clean rooms
Good place, large gentleman helped carry luggage up steps.Good breakfast.
Helpful, friendly staff. Very comfortable,clean room. The location was less than ideal, on a non- residential estate surrounded by small warehouses etc, quite far out of the centre, with no restaurants within reasonable walking distance, a definite disadvantage in the dark and/or at night, especially for single females, or anyone with walking difficulties.
Very friendly hotel in a beautiful location, free parking, good breakfast
The hotel was very clean and tidy and the staff were very pleasant and helpful. The food was very good and the restaurant was beautifully decorated.
Friendly Staff Flexible and helpful (Moved room due to noise in Room 8) ~ By a Main Road = Noisy ~ Room above main entrance shakes every time someone comes in or out as the door bellow slams (Avoid room 8)
Comfortable hotel in pleasant woodland stting on hills above Hildesheim. Really nice to wake up and look out at Woodland and the impression of being away from the city - but still only a few minutes drive form major motorway routes
A very nice hotel in a quiet place. It has a good restaurant. The personal is very friendly. And animals are allowed!
It’s a peaceful place.. U could even feel time stopped there.. It’s a cosy place.. Nowhere I felt more comfortable then there. I’d say this hotel is for those who are in search for peace & quiet.. This place is just amazing & unbelievable! …actually no words can express my emotions… there’s only one problem: once U stay in this hotel, U’ll inevitably come back again! This place is a magnet (: Danke schön to all those people who made me feel comfortable in there. nein, everything was just perfect
Great for travelling with a dog
quiet hotel and surroundings, ecological facilities, very clean, friendly personnel video-input not working on tv, "minibar" was only a bottle of water
It is a very nice hotel, situated in a small forest. It is very peaceful and the restaurant in hotel was very good.
staying in the country none