Pros (+) No breakfast, restaurant not open. Bed not comfortable for me.
3 stars
Hilo Hawaiian Hotel, Trademark Collection by Wyndham
Photos of Hilo Hawaiian Hotel, Trademark Collection by Wyndham
Overview
Situated close to Liliuokalani Park and Gardens, Castle Hilo Hawaiian Hotel provides contemporary accommodation in a traditional setting. It is a stone's throw from Banyan Drive.
Guests staying at Castle Hilo Hawaiian Hotel can enjoy taking a dip in the outdoor pool, working out in the fitness centre or unwinding with a drink in the bar. In fine weather, an outdoor terrace provides a nice spot to relax.
The hotel features design rooms equipped with a refrigerator, cable/satellite channels and a flat-screen TV. They are air conditioned and offer a kitchenette, an in-room safe and internet access.
In-house dining options include Queen's Court, which provides an ideal spot to enjoy a meal. A variety of cafés and restaurants are also found in close proximity to the property.
The hotel is a short drive from Hilo International Airport and Hilo Masonic Lodge Hall-Bishop Trust Building. University of Hawaii at Hilo can be easily reached by car.
Latest deals for Hilo Hawaiian Hotel, Trademark Collection by Wyndham
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences
Amenities at Hilo Hawaiian Hotel, Trademark Collection by Wyndham
- Snorkelling
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Flat-screen TV
Things to do
- Beauty salon
- Gift shop
- Fishing
- Golf
- Snorkelling
Services and conveniences
- ATM on-site
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Air-conditioned
- Smoke alarms
Kitchen
- Refrigerator
- Coffee machine
- Microwave
- Kitchenette
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Lift
- Designated smoking area
Dining
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
General
- Family rooms
- Telephone
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Alarm clock
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Hilo Hawaiian Hotel, Trademark Collection by Wyndham
7.7
Good
2554 verified ratings
Wonderful
1001
Very good
573
Good
471
Okay
181
Fair
129
Mediocre
79
Poor
121
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, but many expressed dissatisfaction with hidden fees, cleanliness issues, and noise disturbances. The overall sentiment reflects a mix of positive experiences overshadowed by significant concerns.AI-generated from customer reviews
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Score by provider
7.7 out of 10
90 reviews
8.2 out of 10
1 review
7.8 out of 10
16 reviews
All reviews
Pros (+) The view was amazing
Cons (-) The rooms need a little help. Paint was chipping off the door frames, air conditioner was loud, lanai needed to be pressure washed. The location was good except for an abandoned lot next door that looks haunted
Cons (-) It was very close to the airport which is convinent for travelers, our suite didn't have waterfront view but has a nice tropical garden view to it. Over all it was very nice, but I wish they would have more small appliances inside the rooms such as microwaves.
Cons (-) cockroach in room and bedbug bites on my legs
Pros (+) It was a very clean hotel room. Comfortable settings.
Cons (-) I did not see anything that I did not like.
Pros (+) Nice staff
Pros (+) The really nice and welcoming greeting of aloha from the tall young man at the front desk. I wish I could remember his name, I believe it was a hawaiian name, he really made my stay as well as my other family members rooming on different floors right at home.
Cons (-) Lack of parking spaces, and longer valet service.
Pros (+) The staff was nice. The room just o.k.
Cons (-) The room was tiny and for the price was a bit of a rip off. The balcony didn't lock. One of the smallest rooms I've stayed in and the bathroom reminded me of a hotel 6.
Pros (+) The food at the restaurant was good.
Cons (-) There were too many cats running around near the property.
Pros (+) Wonderful setting with water views Excellent restaurant
Location
71 Banyan Drive, Hilo, The Big Island, HI 96720
What's nearby
- Banyan Drive179 yd
- Liliuokalani Park and Gardens0.3 mi
- Wailoa River State Park Hawaii0.9 mi
- Panaewa Rainforest Zoo1 mi
- S. Hata Building1.3 mi
- Palace Theater1.4 mi
- Kamehameha Hall1.4 mi
- Volcano Block Building1.4 mi
- Hilo Masonic Lodge Hall-Bishop Trust Building1.5 mi
- East Hawaii Cultural Center1.5 mi
- Federal Building United States Post Office and Courthouse1.5 mi
- Haili Church1.5 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: TA-189-318-3488-01
Essential information about Hilo Hawaiian Hotel, Trademark Collection by Wyndham
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | March | £136 | £138 |
Cheapest month to stay with an average 9% drop in price. | Most expensive month to stay with an average 12% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Hilo Hawaiian Hotel, Trademark Collection by Wyndham
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in HiloGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
7.6 | 1.4 mi | Hilo Intl | 1.8 mi |
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