Overview

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Castle Hilo Hawaiian Hotel

71 Banyan Drive, Hilo, HI 96720, United States
+1 808 935 9361

£106+

Overall guest ratings

7.9/10 Good
Based on 1,744 reviews

Review highlights

  • 9.3
  • 8.0
  • 7.6
  • 4.5

Good to know

  • Spacious rooms
  • Accessible parking
  • Great view

Nearby

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    About

    Location.

    Overlooking Hilo Bay, the Castle Hilo Hawaiian Hotel enjoys a beautiful location in Hilo, Hawaii. Hilo is a quaint, flower-filled retreat with Victorian homes and a restored downtown area that experiences more rain than any other American city. The Big Island of Hawaii offers a plethora of recreational opportunities. From surfing and scuba diving to volcano and waterfall exploration, there is something for everyone. Old banyan trees line the drive to the hotel, most of which were planted in the 1930's by celebrities such as Babe Ruth, Amelia Earhart and Cecil B. DeMille. Mauna Kea looms in the background and the arched bridge that leads to Coconut Island is only steps from the doors of the resort. The hotel is flanked by a beautiful beach, the Liliuokalani Gardens and the Naniloa Country Club.

    Hotel Features.

    The hotel's bayside pool is surrounded by a large sundeck and lounge chairs. The hotel staff provides concierge services, business services and currency exchange. Safe-deposit boxes are located at the front desk and laundry facilities are available.

    Guestrooms.

    All rooms at the hotel feature lanais and views of Hilo Bay or the enormous banyan trees out front. Cable television is standard and complimentary WiFi is available. Private bathroom with shower/tub combination. Hair dryer on request. Phone. Voice mail. Connecting/adjoining rooms available.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Golf
    • ATM on-site
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,783 reviews
    • 9.3 "Terrific location."
      9.1 "Great parking, according to 91%."
      9.9 "Good access to the airport, said 99%."
      9.9 "99% thought parking was inexpensive."
      8.6 "86% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.6 "Nice rooms."
      9.7 "97% thought the view was good."
      7.2 "72% said rooms were clean."
      8.0 "80% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
      7.8 "78% enjoyed the balcony."
    • 7.0 "Tasty food."
    • 6.5 "Average value."
      6.0 "60% thought it was adequately priced."
    • 4.5 "Breakfast is below average."
      2.8 "72% said the breakfast was too expensive."
    • 4.3 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 0.0 "Disappointing wellness & sports facilities."
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    Overall rating

    7.9 Good
    Based on 927 reviews
    • 9.2 "Terrific location."
      9.1 "Great parking, according to 91%."
      10.0 "100% thought parking was inexpensive."
      9.9 "Good access to the airport, said 99%."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "City centre within easy reach, said 86%."
      8.3 "83% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
    • 7.7 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.3 "Nice rooms."
      9.4 "94% thought the view was good."
      8.0 "80% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
      7.1 "71% said rooms were clean."
      8.0 "80% enjoyed the balcony."
    • 7.1 "Tasty food."
      7.3 "73% loved the menu selection."
      8.0 "80% enjoyed the fish/seafood dishes."
    • 6.6 "Average value."
      6.0 "60% thought it was adequately priced."
    • 4.4 "Breakfast is below average."
      2.6 "74% said the breakfast was too expensive."
    • 4.2 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 2.7 "Horrible pool."
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    Overall rating

    7.8 Good
    Based on 766 reviews
    • 9.0 "Terrific location."
      8.8 "Great parking, according to 88%."
      9.8 "Good access to the airport, said 98%."
      9.9 "99% thought parking was inexpensive."
      8.6 "86% liked the proximity to shopping."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to sightseeing."
    • 7.7 "Nice rooms."
      9.8 "98% thought the view was good."
      7.9 "79% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
      7.6 "76% said rooms were clean."
      7.8 "78% enjoyed the balcony."
    • 7.4 "High comfort."
      7.9 "79% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.3 "Average value."
      6.0 "60% thought it was adequately priced."
    • 4.5 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.3 "Breakfast is below average."
    • 4.2 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 2.7 "Horrible pool."
    • 0.0 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    7.2 Good
    Based on 17 reviews
    • 9.1 "Terrific location."
    • 7.9 "Good service."
    • 7.7 "Nice rooms."
    • 7.4 "Tasty food."

    Overall rating

    7.6 Good
    Based on 71 reviews
    • 9.4 "Terrific location."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.4 "Nice rooms."
      9.7 "97% thought the view was good."
    • 6.9 "Food is average."
    • 6.3 "Average value."
    • 4.1 "Internet is poor."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Accessible parking"
    "Great view"
    data provided by TrustYou

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