Hotels near Hilton Head Island airport

Hotels near Hilton Head Island airport

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Hilton Head (HHH) - Hilton Head Island, SC, United States
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Best hotels near Hilton Head Island airport

Cleanliness
9.7
Comfort
9.7
Facilities
8.0
Location
9.3
Overall
9.5
Overall 9.4 Excellent
Based on 100 reviews
Cleanliness
9.7
Comfort
9.7
Facilities
8.0
Location
9.3
Overall
9.5
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.8
Location
9.2
Services
9.7
Staff
9.7
Cleanliness
9.0
Comfort
9.0
Facilities
7.0
Location
8.0
Overall
9.0
Cleanliness
9.9
Comfort
9.6
Location
9.3
Services
9.9
Staff
9.7
Cleanliness
10.0
Comfort
10.0
Location
9.6
Services
10.0
Staff
10.0
Cleanliness
8.8
Comfort
8.1
Location
8.8
Services
8.8
Staff
8.1
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: Very clean and the rooms are amazing. Lots of fun for the family. Beach is beautiful.
Cons: Nothing.
Excellent 10.0
Pros: I was very shocked how clean the room was. Well designed. Fresh and new look.
Excellent 9.0
Pros: The rooms were clean, spacious and the outdoor heated pool was wonderful. The security staff at the entry gate into property were very pleasant.
Cons: The pool with water slide and fire pits were closed.
Good 6.0
Pros: I liked the area and the facility.
Cons: We stayed 3 nights, and no one came around to the room to ask if we needed fresh linen or any kind of room service throughout the entire stay.
Excellent 10.0
Pros: Staff was super friendly and helpful. It was very clean.
Excellent 10.0
Pros: I felt safe. They are taking a lot of covid 19 precautions so I felt safe that my family wasn't going to catch it there. The staff were all very kind and willing to help with anything. Qdx,
Cons: It was quite a walk from the building I was in to the beach, especially with 2 kids by myself. It was a little difficult to understand the layout and location too.
Excellent 10.0
Pros: Beautiful both inside and outside. Grounds were peaceful and relaxing. Will definitely stay there again.
Excellent 10.0
This was our first time here and everything was amazing , the villa’s are so beautiful and clean , the staff was very professional and respectful, great food , and so much activity
Okay 5.0
Cons: Very hard mattress..not what I would expect in such a nice villa. Very noisy cleaning xreq outside of the room in morning.
Excellent 10.0
Pros: Beautiful hotel!! Very clean and new. This was a condo unit with alk the amenities. Fully stocked kitchen and plenty of linens. Right on the beach with lots to do on the resort as well. We loved it.
Cons: No.
Excellent 10.0
Pros: We have stayed here twice this year and will go back many more times. The hotel is fantastic and surroundings are just as nice.
Cons: No
Marriott's Barony Beach Club - Hilton Head Island
Rated no. 1
9.4
Excellent 9.4
Based on 100 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.1
Staff
9.2
Overall 9.1 Excellent
Based on 495 reviews
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.1
Staff
9.2
Cleanliness
9.2
Comfort
9.3
Location
9.1
Services
9.1
Staff
9.2
Cleanliness
9.3
Comfort
9.4
Location
8.8
Services
9.1
Staff
9.4
Cleanliness
9.5
Comfort
9.5
Location
9.0
Services
9.2
Staff
9.4
Cleanliness
10.0
Comfort
9.2
Location
9.2
Services
7.5
Staff
8.3
Cleanliness
9.4
Comfort
9.2
Location
8.9
Services
8.3
Staff
9.2

Excellent 10.0
Pros: The location was wonderful, the room was more than I expected. I would recommend anyone to stay here.
Excellent 10.0
Pros: The maintenance staff is very efficient and friendly. Upon check-in, we noticed that there was still laundry in the washer still filled with water. We contacted Maintenance the very next morning, being that it was not to urgent. The maintenance person arrived within the hour. The problem could not be fixed because of some mechanical or connection problem, so they replaced it with a new washer by the end of the day. They also checked up on the washer the very next day to make sure all was well. They needed to make a few minor adjustments and took care of the wet floor and towels used to wipe up any leakage while doing the follow-up.
Cons: Cleaning staff could've taken the time and requested to have the washer checked on before stating that the villa was clean and ready for a check-in. The laundry that was in broken washer was curtains that was left behind by the cleaners.
Excellent 10.0
Pros: everything was nice
Excellent 9.0
Pros: It was spacious
Cons: The entry door was not in good repair had to lift and force it to close
Excellent 9.0
Pros: Easy access to other venues in the area
Excellent 10.0
Pros: The loving room slide door opening up to the golf course. This was one of the coolest things. The golf course was our backyard😳👍👌🤗🤗❤❤ How clean and comfortable the villa was. Accessibility to e everything The relaxation of the pool area
Cons: Nothing. We loved everything. We were there for my birthday celebration in 2020, we came back now in 2021 and we will be back next year in 2022.
Good 7.0
Pros: the three bedroom was spacious and ours just happen to be located close to the pool
Cons: The furniture needs updated esp. what’s in the king room. The handle on the door always stuck so we had a hard time getting back into the unit. this resort makes you pay for parking to the beach-$1/hr ridiculous.
Excellent 10.0
Pros: Spaciousness of room; quiet location.
Cons: No.
Excellent 10.0
Pros: the ameneties
Cons: ice maker didn't work
Excellent 8.0
Pros: The amenities at the resort were great. The pool was amazing, and there was plenty to do. Movie night was amazing.
Cons: We were in a downstairs units, and the floors must be made of paper. We were kept up late each night and woke up early by the people above us. I thought they were doing american ninja warrior upstairs.
Excellent 10.0
Pros: We loved the pool and we loved the location. Also loved the spacious rooms!
Island Links Resort by Palmera - Hilton Head Island
Rated no. 2
9.1
Excellent 9.1
Based on 495 reviews
Details
Reviews

Cleanliness
9.9
Comfort
9.8
Facilities
10.0
Location
9.5
Overall
10.0
Overall 9.6 Excellent
Based on 35 reviews
Cleanliness
9.9
Comfort
9.8
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
10.0
Comfort
9.9
Location
9.7
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
9.5
Services
9.5
Staff
9.4
Cleanliness
9.8
Comfort
9.8
Facilities
10.0
Location
9.4
Overall
10.0

Excellent 10.0
Pros: What stood out most was customer service. The lady who helped me (Rosa Delgado) she is amazing
Cons: The property is not actually on the beach. You have to walk a long way, unless you call to get picked up which is great!
Excellent 10.0
Pros: Size of the three bedroom suite was excellent and so comfortable.. The activities they offer throughout the week are wonderful..
Excellent 10.0
Pros: Rooms very large very good space ,neat and clean. We also loved the large dinner table.
Excellent 9.0
Pros: NA
Excellent 10.0
Pros: Spacious 3 bedroom fully stocked. Beautiful grounds great fitness center easy access to the beach
Marriott's Surfwatch - Hilton Head Island
Rated no. 3
9.6
Excellent 9.6
Based on 35 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
8.5
Location
8.9
Overall
8.7
Overall 8.7 Excellent
Based on 1,637 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
8.5
Location
8.9
Overall
8.7
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
8.6
Overall
9.3
Cleanliness
9.1
Comfort
9.1
Facilities
8.8
Location
9.3
Overall
9.0
Cleanliness
9.1
Comfort
9.0
Location
8.8
Services
9.0
Staff
8.8
Cleanliness
9.0
Comfort
8.5
Facilities
8.0
Location
9.0
Overall
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
9.2
Comfort
9.2
Location
9.0
Overall
9.0
Services
8.9
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
9.1
Overall
7.5
Cleanliness
9.3
Comfort
9.2
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
8.6
Location
8.6
Services
8.7
Staff
8.7

Excellent 9.0
Pros: Everything was sparking clean and fresh. Nice, quiet location. The room was spacious. We liked that it had a kitchenette.
Excellent 9.0
Pros: The location was fantastic close to food, shopping, and beach. The rooms were fantastic and very clean. The staff were very friendly. I will definitely be back and recommend it to friends and family
Excellent 10.0
Pros: Nice and spacious
Cons: No complaints
Good 6.0
Pros: Rooms are spacious with wonderful full kitchen. Pet friendly!
Cons: Pet friendly has its good and bad points. We don’t understand people that bring their dog and keep it locked in their room barking all day. Why bring your poor pet then? Board it at home! It would have more fun with other dogs! It was Very loud on the pet floor. Hotel may want to consider putting a weight limit on pets allowed too. We witnessed a huge half pit bull being left all day for two days, and could see him jumping on beds and couch through the sliding glass window. I pity the cleaning crew.
Excellent 10.0
Pros: Thought it was closer to paris island thats why we booked it it was an HR away should clarify its not close to paris island
Cons: Location was not specific and accurate for our need to Paris island
Excellent 8.0
Pros: The loft space was nice and private, but wished it was a little bigger
Excellent 8.0
Pros: Clean
Cons: Front desk with the no flexibility in the 4 pm check in. We travel a lot, at least pretend to look if room is ready. If a room is ready it should be assigned. This will alleviate the 4pm cattle rush to check in. Never again will we stay here.
Excellent 9.0
Pros: Staff was very friendly. Within driving distance to the beach.
Cons: Our room smelled musty and had several bugs.
Excellent 9.0
Pros: It is clean and roomy.
Excellent 8.8
Very clean room and bathroom. large, well stocked kitchen with large refrigerator and clean microwave, and able to accomodate 2 persons eating in every day with well thought out cooking utensils and flatware and pots.
Excellent 10.0
Pros: Very spacious, super clean, nicely decorated, full kitchen..
Excellent 9.0
Pros: This appeared to be a well kept property. It was very clean and may have been recently updated. Breakfast was good for grab 'n go covid style.
Cons: There was no sign posted for an age restriction on the hot tub; consequently kids used it as the kiddie pool from open to close. Also, the room doors slammed so loudly...rude people did not bother to keep them from slamming and waking people on the floor.
Excellent 10.0
Great location, cleanliness, location, but the staff sets Park Lane apart. Attentive, helpful, they felt like family.
Excellent 8.0
Pros: The room cleanliness & decor.
Cons: The parking lot to the far left doesn¿t have an exit in the back & little to no room to turn around when all the parking spaces are full.
Excellent 9.0
Pros: Great value, good location and clean rooms!
Cons: There is roof access in the upper floors, and other guests will go out on the roof at night
Okay 5.0
Pros: Most of the the staff was friendly and accommodating.
Cons: Prior to arrival I told the front desk I would be a late arrival. When I arrived the night auditor looked as if she woke up from a nap and was displeased that I interrupted. From arrival to departure the front desk told me their system was down.
Excellent 10.0
Pros: All the staff were extremely helpful and very nice.
Cons: No
Excellent 10.0
Pros: The room was big and clean and freshly remodeled, exceeded my expectations. Staff was extremely friendly upon checking in, would definitely recommend this hotel
Cons: Nothing
Excellent 9.2
We found this hotel about 10 years ago and have been coming back ever since. With a small child, we needed a small, not noisy hotel with a kitchenette and not too far away from the beach (it's a 5 min drive to the publich beach). This year, we especially were lookig forward to staying at this hotel as it appeared to undergo full renovation a couple of years ago. We have always stayed in a King Bd with a sofa room overlooking the pool area. White- tan- blue colors make the room look much bigger. A brand new kitchenette, although smaller, is a delight - it has everything you need. A bright brand new bathroom is also nice looking. New floors, new furniture - everything looks very pleasant. The AC unit is also new, so there is no smell of dampness (what you usually get in older hotels in the south especially). We will definitely be coming back.
Good 7.0
Pros: The room was large
Cons: The bathroom was very small compared to the room
Excellent 10.0
Pros: Close enough to Parris Island to see our son, a short drive to the beach. Room was clean and comfortable and larger than expected. Nice to have a kitchenette.
Cons: Nothing really.
Okay 4.8
Pros: Location
Cons: TV broken upstairs. Woke up at 3am by noisy neighbor. Turned on the lights and saw a huge roach run across the bathroom vanity. Could not sleep the rest of the night.
Excellent 10.0
Pros: Staff was great, accommodations were just what we needed
Good 7.7
Pros: Pool rooms
Cons: Staff could have been kinder and breakfast needed protein
Good 7.7
Pros: Kitchenette in room. Nice facility. It's not in a beach and just off of a main road. Not much property but cute pool area with pretty surroundings and easy access via car to all of Hilton Head.
Excellent 9.4
Pros: Room was clean.
Cons: There is an $11/night fee that is the small print. Misrepresents the cost for the room. Would have liked to see the breakfast contain some type of meat and eggs.
Good 7.7
Pros: Good location (across from the Fresh local supermarket) Good size kitchen for extended stay Breakfast (cold continental with toasters)
Cons: Things are showing their age and use: the carpet, the interior, the bathroom, the tennis court (unplayable-needs major repair), the bathtub drains a bit slow, etc.
Excellent 9.4
Pros: The guy who covered the front desk in the afternoon was extremely helpful and friendly. The room was nice and comfortable. The pool and hot tub were nice. The grounds were pretty and well maintained. It was a good location. Easy drive to beach.
Cons: Only issue was unhelpful and unfriendly woman at desk in the morning.
Good 6.0
Pros: Room was clean, bed was comfortable, nice porch area.
Cons: Staff was EXTREMELY unfriendly & unhelpful while we were checking in, check out staff was great. But check in staff acted like we were the last person they wanted to talk to and they had us wait for 15-20 minutes at the unattended counter before anyone even appeared and gave no apology. I also questioned why vehicle information was needed and the answer given was 'because they need it' and I asked again because I don't usually give out license number and car description without a cause and then she rolled her eyes and stated that it was in case of cars loitering, to which I then filled it out after my annoyance level growing even higher towards her. The two boys the next morning were great though, like i said. Very helpful.
Excellent 10.0
Pros: The cost was reasonable and the room was extremely comfortable The mattress was so comfortable, usually a rare thing in a hotel/suite that is so reasonable. Enjoyed the daily maid service.
Cons: I liked everything about Parklane. The complementary breakfast was nice . My idea of breakfast is more likehot grits, eggs and toast. This was nice anyway.
Good 6.5
Cons: Noisy refrigerator. Staff did not respond to our complaint.
Excellent 8.0
Pros: I loved the hotel layout plenty of room
Cons: I didn't not like that fact that we saw dust over the furniture & hair inside the tub.
Excellent 9.0
Pros: Full suite with kitchen
Cons: The decor is a bit out dated. But everything functions.
Palmera Inn and Suites - Hilton Head Island
Rated no. 4
8.7
Excellent 8.7
Based on 1,637 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.5
Facilities
8.0
Location
9.6
Overall
9.0
Overall 9.4 Excellent
Based on 23 reviews
Cleanliness
9.5
Comfort
9.5
Facilities
8.0
Location
9.6
Overall
9.0
Cleanliness
8.0
Comfort
10.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.8
Staff
8.8
Cleanliness
9.6
Comfort
9.5
Location
9.8
Services
9.5
Staff
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: We were over the moon about our stay and will be returning as soon as possible! Thank you for the wonderful experience!
Cons: Having to remember to grab a mask every time I went into the office was a bit annoying, It was the only place our entire vacation that required a mask… Besides that the stay was absolutely perfect.
Excellent 9.0
Pros: CLEAN and quiet. Wonderful staff; knowledgeable and pleasant. Great golf discount using Marriott facility.
Cons: Only somewhat negative would be the dishwasher in this unit. Still works but needs to be replaced soon.
Excellent 10.0
Pros: Love it!
Cons: Construction created limited parking
Excellent 10.0
Pros: Everything...property was beautiful
Excellent 9.6
Pros: 2 room suite overlooking marsh. Jacuzzi in the room and 3 balconies.
Cons: Fireplace did not work
Excellent 9.0
Pros: Lovely clean apartment
Cons: Nothing
Marriott's Harbour Point And Sunset Pointe At Shelter Cove - Hilton Head Island
Rated no. 5
9.4
Excellent 9.4
Based on 23 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
8.2
Food
10.0
Location
9.3
Overall 8.6 Excellent
Based on 1,223 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.2
Food
10.0
Location
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.3
Comfort
8.6
Facilities
8.0
Location
9.3
Overall
9.0
Cleanliness
8.8
Comfort
8.7
Location
9.3
Services
8.7
Staff
9.1
Cleanliness
8.0
Comfort
7.5
Facilities
8.0
Food
10.0
Location
8.3
Cleanliness
9.2
Comfort
9.1
Location
9.4
Services
8.8
Staff
9.3
Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Facilities
8.0
Location
8.8
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
8.5
Services
8.5
Staff
8.7

Excellent 10.0
Pros: Room was spacious, pool exquisite, warm. An abundance of pool towels and poolside service. Great poolside bar and cafe! I loved the wall mounted magnifying mirror in the bath. The BEST part was the gracious, friendly staff..everyone of them! Especially Jacqueline who made sculptures with our towels, Samar who helped us move in and the pool bar staff.
Cons: I would add grab bars to the showers.
Good 6.0
Pros: Good location. Staff was nice. It was just okay. Spa was great, staff there was attentive.
Cons: Buildings are dated, they did the best with what they have, but doesn't feel like Omni premium. Only stayed here based on the name, and the fact they have a SPA with massage available. Visited the Marriott down the street, probably a better selection money wise with a bar facing the ocean. Lack of premium ocean views rooms means you will probably be getting a ocean view room overlooking the parking lot. But this is because of the hotel layout. The sports bar XO's food made me sick on the 1st night. Didn't bother eating at the resort after that.
Excellent 8.0
Pros: Beautiful large room. Beautiful resort. Nice staff.
Cons: Paying daily for beach chairs when staying at a beach front resort. We were also unhappy paying extra for an ocean view when the main view we had was a parking lot.
Excellent 10.0
Pros: Highly recommend!
Cons: Nothing - excellent resort
Okay 5.0
Pros: Choice of restaurants Comfortable bed Pleasant staff
Cons: Food was terrible in a three restaurants. Especially in HH Prime. Would not stay here again. Or recommend it. Also no one answers the phone at the restaurants. 👎
Excellent 10.0
Pros: Didn’t know you served breakfast
Excellent 8.0
Pros: Adult pool
Cons: Outside of building needs a renovation
Excellent 8.0
Pros: Staff was friendly
Cons: Noisy kids next door
Excellent 9.0
Pros: Large rooms and bathroom. Good restaurant. Nice pool areas. Beach location.
Cons: Music at the pool was way too LOUD! We had to leave because of the noise. The next day, without the music, we enjoyed two or three good hours around the pool.
Mediocre 3.0
Pros: Location was good.
Cons: For what we paid, we should have had a working toilet and shower. Also, the shampoo and conditioner were enough for 1 person. It was obvious to us that the hotel was making up for lost revenue.
Excellent 8.0
Pros: Beachfront location. Also you could rent chairs/umbrellas from the hotel for $8 instead of $38 per day from the beach vendor.
Cons: I did not feel as though what you pay is equal to the level of hotel and I did not see the value for nearly the most expensive of the oceanfront hotels. It is overrated. If you don't like a million kids on vacation, this is not the place for you.
Excellent 10.0
Pros: great location
Cons: no
Excellent 10.0
Pros: The amenities were excellent
Excellent 10.0
Pros: Right on the ocean.
Cons: Ice is on every other floor. Stayed on one and I had togo to two to get ice.
Good 6.0
Pros: Location and beach access
Cons: Needs updating There was a musty smell in the areas with carpeting
Poor 1.0
Pros: Nothing
Cons: Rude staff, property dirty , smelled of a swamp or similar wasteland
Okay 5.0
Pros: Other than being on the ocean, which was important to my guest and I this was not a Four star resort...... decent staff and ok room but was old......
Excellent 10.0
Pros: Great beachfront location, nice sized rooms. Nice pool and bar area.
Excellent 10.0
Pros: This hotel was so nice! We really enjoyed staying here and how close it was to the beach.
Excellent 10.0
Pros: Got a room with a courtyard view and could see the ocean from the balcony, what a great surprise! Location was inside Palmetto Dunes and we were right on the beach.
Cons: No
Good 6.0
Pros: Exactly what you had expect out of an Omni. Wonderful food and elegance. Everyone was very friendly
Cons: good luck ordering room service. I only called three times over the course of the week and got zero pic up, zero service, and had to left food after even the front desk called them.
Mediocre 3.0
Pros: Location
Cons: Fire alarm sounded in the morning of 6/7, from 1 to 3 am. Awaiting refund from you for night.
Mediocre 3.0
Pros: The beach access and onsite restaurant are what made it.
Cons: Cleaners entered the room when the privacy sign was up while we were out along with knockong on the door at 9 am to try and clean the room when pricacy sign was up. They also didnt have a king bed like reserved
Okay 4.0
Pros: We enjoyed the easy beach access, parking, and heated pool.
Cons: After driving for hours with a baby and arriving at 4:00 to check-in, our room was not ready. Not a fun thing to experience with a tired and hungry baby! The room was covered in hair- on the door trim, towels and throw pillows.
Good 7.0
Pros: Location was great.
Cons: Walls are paper thin and you can hear everything from every adjoining room.
Good 6.0
Pros: The location was good!
Cons: The walls are really thin and they nickel and dime you with resort fees. The rooms were far from what I expected from an Omni resort.
Excellent 9.5
The resort is very nice. Our room on the 4th floor had a beautiful view of the beach. The view of the resort from the courtyard was also beautiful. There were lots of children, but the atmosphere was not too loud. The staff throughout the resort were very nice and courteous. The hotel bars was the perfect place for us to watch sports.
Poor 1.0
Cons: This hotel charged extra from my credit card.
Mediocre 2.0
Cons: Poor, bad service, dirty, expensive, ruud & unprofessional
Excellent 10.0
Pros: Very friendly staff, clean, spacious rooms. Nice nice hotel layout
Cons: The steps are a bit steep leading into the hotel room area and elevators so if you have heavy luggage you may have a small problem
Good 7.0
Pros: Very large rooms, great location in dead centre of beach
Cons: No turndown service, staff could have been more engaging for a 5 star hotel
Excellent 10.0
great location, clean, friendly
Okay 5.0
Pros: Wonderful, friendly, helpful staff and location. Spa was wonderful but very overpriced.
Cons: The hotel charges for everything ("nickels and dimes" customers). Charge very high for umbrellas, chairs, wifi, towels, room service, etc. Daily hotel service fee for slow internet and beach towels. Food was just okay, took forever, and very expensive.
Good 6.0
Pros: The room had a small kitchenette which was great for keeping breakfast and snack items. The hotel also has 3 pools with 1 of those dedicated as adults only.
Cons: The hotel put 3 separate pending charges on our account totaling over $700 when it should have been 1 pending charge for around $225 to cover incidentals. They were not able to get this out back on our account until a day after we were already home.
Good 7.0
Pros: Great staff and great location.
Cons: Our ocean-front room was on the second story and looked out onto palm trees, so we couldn't see the beach. Bummer.
Excellent 10.0
Pros: The rooms and restaurant was an amazing experience
Excellent 9.4
Pros: it was clean and pretty much everything you need at one resort from food to family activities, especially walking distance to the beach my kids love it.
Cons: wishing there is a sleep sofa in the room which would be great for the kids don't want to share the bed.
Mediocre 3.4
Pros: Dog Friendly, although don't bother paying for an ocean view if you have a dog because you will be put on the 1st or 2nd floor and you will not be able to see the beach.
Cons: I paid for an Ocean View room but my view was at best an obstructed view of the ocean. When I complained, I was moved to another "ocean view room" but I literally could not see any water from that room. Management made no attempt to improve the situation, so I will avoid Omni Hotels from now on. Staff (other than the front desk) are totally foreign and speak poor English; ordering food is quite frustrating.
Good 6.0
Pros: The location of this hotel is amazing and the amenities are great with Muriel's pools onsite and restaurants.
Cons: There was remodeling occurring at the time of our stay. Some other reviews suggested that this was the same however the hotel staff insisted it would not effect our stay. They were absolutely wrong and loud construction was heard the entire 4 days so it was difficult to relax. Construction vehicles and supplies took up half of the parking lot and the construction staff took their breaks lying down in grassy patches in the lots. The restaurants on site were very overpriced which was somewhat expected.
Excellent 10.0
Pros: The Omni was a great place to stay. They are doing some improvements on the property but it didn't interfere with our stay.
Excellent 9.7
Pros: The resort was situated perfectly between Hilton Head Plantation and Harbor Town so it was great for the golf courses we were playing. I did not use the pool, beach, golf or tennis at Palmetto Dunes but I'm sure it is beautiful.
Cons: There was lots of room renovation construction going on
Excellent 10.0
Pros: The bed was very comfy. Everyone was very friendly. The food was excellent!
Cons: Nothing, but having to leave!
Good 7.6
Pros: Beach access was great!
Cons: The elevator was out of order for 3 of 4 nights of my stay. We stayed on the second floor so we were OK; however, I'm sure those staying on the 4th and 5th floors were not so happy.
Excellent 9.0
Pros: Loved the easy access to beach, freindly staff, great location. Very relaxing. Food in restaurants was good.
Cons: Didn't like that chairs on the beach had to be rented and were not provided by the hotel. At other beach resorts I have had free beach chairs with umbrellas or cabanas and even waiters that brought drinks to the beach for you.
Omni Hilton Head Oceanfront Resort - Hilton Head Island
Rated no. 6
8.6
Excellent 8.6
Based on 1,223 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.5
Food
8.5
Location
9.2
Overall 8.5 Excellent
Based on 624 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.5
Food
8.5
Location
9.2
Cleanliness
10.0
Comfort
9.3
Facilities
9.3
Location
10.0
Overall
10.0
Cleanliness
5.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
6.5
Cleanliness
8.6
Comfort
8.7
Location
9.3
Services
8.7
Staff
8.6
Cleanliness
8.6
Comfort
9.3
Facilities
8.6
Location
10.0
Staff
9.3
Cleanliness
8.5
Comfort
8.7
Facilities
8.3
Food
8.5
Location
9.6
Cleanliness
8.8
Comfort
8.8
Location
9.2
Services
8.5
Staff
9.0
Cleanliness
9.6
Comfort
9.3
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.9
Comfort
9.0
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
7.9
Comfort
8.8
Location
8.6
Services
8.5
Staff
9.1

Excellent 9.0
Pros: We love this resort. Right on the water. Clean. Friendly. Great service. Good food. The pool area is fantastic, and the staff goes out of their way to make you happy.
Cons: Nothing!
Excellent 10.0
Pros: Amenities, staff, cleanliness!
Mediocre 2.0
Pros: Beautiful resort with convenient parking garage.
Cons: Overall, the service level was well below expectations and we will not come back. 1. We had to stand in line and wait to check in for about a 1/2 hour. Only one person checking people in. Other hotel/resorts we’ve stayed are MUCH faster. 2. It had been rainy at times during our stay, but when it cleared by late morning/early afternoon, the outdoor bar/restaurants of Splash and View 32 never opened! That’s unacceptable for the higher cost we paid. Also, no towels were available as that was closed. 3. It was a wrestling match just to open & close the sliding glass door to our balcony. If we wanted crappy service and maintenance we would have stayed at an Econolodge!
Excellent 10.0
Pros: Great location, very clean, staff was excellent. Everything you need right there at the resort.
Excellent 10.0
Pros: WWe had a great time during our overnight stay. It may have rained six inches but the sheltered pool made it enjoyable. Nice restaurant, very crowded, due to the inclimate weather. We'll be back!
Good 6.0
Pros: Pools and beach access
Cons: Dirty bathroom and shower curtain. Stains on the floor. Dusty filthy air vent. Room needed a deep clean and dusting.
Excellent 10.0
Pros: Location, cleanliness
Cons: No
Excellent 10.0
Pros: Location, pool
Excellent 9.0
Pros: Cleanliness, friendly staff, gorgeous view.
Cons: The room menu could be better. I recommend providing take out menus in room vs only view by phone.
Excellent 10.0
Pros: Loved the pool area & 24 hour gym with a Pelaton!!Great beach access & location Beautiful sunrise & sunset
Cons: The cushions for the cabana rental could have been cleaner... color was too light so they looked dingy
Excellent 10.0
Pros: The bed and linens
Cons: No, it was great!
Mediocre 2.0
Pros: Location on the beach.
Cons: Pool chair and towel situation is terrible. Rooms are worn and need to be updated. Resort fee is insulting when there is nothing extra offered. Was charged an extra $270 for no reason, but it was refunded when brought up.
Excellent 9.0
Pros: Hotel is well maintained. Gym is tight space wise but has all you need. Beach access is fantastic! Rental equipment is convenient, well priced and great for those couples who can¿t just lie around. Staff is super friendly. Grounds are well kept.
Cons: Only issue isn¿t the hotel¿s fault at all. We¿ve stayed before and noticed a few things we attribute to lack of staffing. Again, not typical at this hotel so we completely understand under the circumstances¿
Excellent 10.0
Pros: Beautiful room and ocean view
Cons: The outside of hotel is very dark
Excellent 9.0
Pros: Location
Cons: Windows weren't very clean.
Excellent 9.0
Pros: Hotel was right on the beach, great for children. The room was spacious enough for a crib which was provided by the hotel.
Cons: The pool chairs were always reserved very early by guest who had no intention of going to the pool until later in the day.
Good 6.0
Cons: False advertisement about the view.....not a deluxe resort view at all. Instead, it was a view of the resort beside ours. Noise coming from unit below was unbearable. Fortunately, hotel gave us a much better room with an awesome resort view.
Good 6.0
Pros: On the beach
Cons: Noisy late at night
Good 6.0
Pros: Location on beach
Cons: Not Westin quality. Room is very outdated and needs an update. Staff at desk seem unsure. Hair in shower when we got there. No robe, body wash or lotion in room. Honestly was pretty disappointed with the hotel.
Good 7.0
Pros: The staff was excellent. Food on premise was good. You really could stay on site but the location afforded you some excellent opportunities for delicious meals and views.
Cons: Yes, the room provided was dingy and not very well cared for or so it appeared. The lovely sunk I. Tub was dirty and required a good scrub. The walls were nice up and it just felt like a step sister. The bed was the worst.
Okay 4.0
Pros: Breakfast and room location were very good.Pet friendly was a good feature. Marriott had a consultant on site and she was trying hard, but too many 'locals' in wait staff and bar tenders. She was overwhelmed.
Cons: Two days were cold, but there was no place to have a beer or cocktail inside. Same was true with food, which was mediocre at best. Last night I got sick after dinner. No one answered room service phones during peak hours. This hotel should be two star
Good 6.0
Pros: Restaurant
Cons: WiFi too expensive, I did not use internet, but changed me $12.95/day
Good 6.0
Pros: The bellman was happy, friendly and courteous.
Cons: Rm# 3104 under the safe, we discovered someone¿s underwear. This made us question how clean things were.I was made to feel awkward for asking for cleaning. If anyone cares the lady working the desk on Friday about 4:30 was rude to my wife.
Okay 5.2
I took my Wife and Kids for a Valentine's Day Weekend Getaway and stayed in the Presidential Suite only to notice the room space was also being occupied with roaches! It was a very bad experience to find roaches crawling on the dinner I had ordered the kids and inside both bathrooms.
Okay 4.0
Pros: Location
Cons: Stairwell had lots of junk, (toilet paper, plunger, shampoo), in it. Paying for the upgraded Oceanview not worth it. Some of staff inattentive
Okay 5.0
Pros: Location
Cons: Checked in just before 4pm for our oceanfront room and waited over two hours before our room was ready. When we got to the room it was dark so the upgrade to the oceanfront was wasted. There was marajuana on the porch and someone hit my car in lot.
Good 7.0
Pros: Quiet room nice balcony
Cons: Freezing cold main pool. Smaller poolnwas heated but too many kids in it
Good 7.0
Pros: room had somewhat of an ocean view.
Cons: No hot water for half a day !
Good 7.0
Pros: Location
Good 7.0
Pros: Close to ocean
Cons: hot tub not working
Okay 5.0
Pros: Nice view of the ocean. Enjoyed the quietness.
Cons: Pinged my card for no reason EVERY single day for different amounts in case I charge to the room. Charged someone else's meal to my card (by mistake they say). Desk said I was paid in full when I checked in (I asked), Wrong. Surprise resort bill.
Okay 5.0
Pros: THE DINING WAS EXCELLENT. TOWELS, AMENITIES, ETC... WERE GOOD.
Cons: THEY LET PEOPLE BRING THERE DOGS WITH TO STAY I GUESS DUE TO COVID 19. HOWEVER, I DID NOY EXPECT THE ABUNDANCE OF ANIMALS THAT THERE WAS. ALSO THEY ARE NOT TO BE LEFT UNATTENDED IN THE ROOMS. TWO DIFFERENT ROOMS NEAR MINE HAD CONSTANTLY BARKING ANIMAL.
Mediocre 3.0
Pros: The view was beautiful.
Cons: The cleanliness of the room.My room had mildew all on the bathroom ceiling and in the room and had mildew all around the air conditioner vents. The coffee in the room was all out of date June 2020 old and we had to ask for towels every morning.
Mediocre 2.0
Pros: Nothing other than it was clean!
Cons: From start to finish my experience was a nightmare. When I checked in I was charged $450 & told that my card declined, even though the charge was obviously pending on my credit card & deducted from my balance. Room was facing a bunch of bushes. No view
Mediocre 2.0
Pros: It was beautiful and the location was great
Cons: There were fees that I didn’t expect. The prices were unreal
Okay 4.0
Pros: Location
Cons: IT was not kept up properly. The room had no toilet paper, it was not cleaned properly and the elevators were dirty.
Okay 5.0
Pros: The valet! Ocean view
Cons: We weren't told about the $28 per night resort fee at check in but after asking for a refund we received it. Maid service on day two didn't give us enough clean towels, clean glasses. On site restaurant not great. Price was the deal - only way to stay
Mediocre 3.0
Pros: Beach
Cons: Service was terrible while there
Excellent 9.1
Pros: Food was delicious. We had a we’d there.
Cons: Unfortunately, the staff in the wedding venue room were clearing everything off the tables long before the wedding was ending. They even threw away my daughter’s hand made decorations, wedding cake, drinks. Pulling things right out from under us. Very unprofessional.
Excellent 8.8
Pros: Luxurious facilities, gorgeous setting, fabulous pillows!
Cons: Very expensive
Excellent 8.2
Pros: Jasmine was great. She notice it was our Anniversary and she gave us a wonderful card. Everyone was very nice smiled at us. The grounds outside was beautiful. The workout facility had everything you would need. The shower was heaven. I would remind people to come.
Cons: It was not that clean. Stains everywhere. In our room our bathroom wall paper wasn't finish. It was an smell in the hallway. No vending machines for snacks. The food was expensive. A can coke was $5. 16 wings and 2 drinks was $60.
Excellent 10.0
Pros: Location on beautiful beach Beautiful room Beautiful grounds and pool complex Under ground and above ground parking-free Location on Hilton Head Island Repeat visitors to Westin
Cons: Nothing
Excellent 9.5
AMAZING & would come back, but would bring our own pillows. we're not much on feather down
Excellent 8.2
Pros: View and staff .
Cons: The restaurants are overpriced!!!construction workers started at 7 AM very loud for a light sleeper.I understand the importance of starting early and beating the heat.However those rooms should be discounted.Nothing like opening up your window to see workers on the roof and hearing saws on your vacation.I must say the area that they are working on will have wonderful view...lol
Good 6.2
Pros: Tychelle at Guest Services was excellent. The room, in particular, the bath was excellent. Several excellent quality, local eating places within 1.5 miles of the hotel on Mathews Dr. @ the Bi-Lo shopping center. Plantation Cafe has excellent breakfast & Fiesta Fresh Mexican Grill is excellent low priced Mexican food. There is also Italian Restaurant and an Irish pub. All have excellent Yelp reviews.
Cons: Appears staff was weary, not very customer focused. Seems they are pushed very hard to upsell the resort/beach view rooms. Very limited/nonexistent guest activities during off season and with construction underway - noisy. Not a good value for $22/day resort fee. Threadbare pool towels, hot tub not clean. No bar service at pool/activities area.
Excellent 10.0
Pros: Ocean front .
Cons: Parking
Excellent 9.7
Pros: Beautiful location, modern clean rooms, very nice pool area, very friendly and professional staff.,
Cons: That I did not stay long enough
Excellent 8.6
Pros: Extremely clean + well appointed rooms and beautiful beach. Pools were excellent and the hotel had a luxurious feel to it. Staff was friendly and helped when asked.
Cons: When I checked in, they asked when I would check out. I told them I would check out at the latest time which they said was 12PM. They DEACTIVATED our room keys by 10AM. We had to wait for 15 minutes (wet from pool + beach) for someone to come to let us into our room. The women who came acted like this situation is normal. (Never happened to me at any hotel I stayed out.) You shouldn't ask for check out time if your not going to keep my keys active until I actually check out. When we got to our first room and attempted to turn on the shower, sewage came out from the tub. It was disgusting but we were immediately given another upgraded room and everything was fine.
Good 7.3
Pros: location, atmosphere, staff, hotel condition, location
Cons: messy, too many rules, poor hours of operations,
Excellent 9.6
Pros: Pool facilities are great,the lay-out of the resort good, good amount of shade around pool good waiters to come to your chair. The resort location in Port Royal was good close to good golf courses. Check in was easy and check-out a breeze! Staff were friendly and helpful!
Cons: no negative items
Excellent 9.3
Pros: The Westin is a very nice, Vegas style resort hotel.
Cons: I would have liked to have seen the areas around the pool decks kept a little more ship shape. There were lots of leaves on the seating and decks. It seemed like they were on their off season staffing levels, so not all tasks were being attended to immediately. If I had paid full price to stay, I would have been disappointed.
The Westin Hilton Head Island Resort & Spa - Hilton Head Island
Rated no. 7
8.5
Excellent 8.5
Based on 624 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.9
Facilities
7.2
Location
8.7
Overall
7.7
Overall 8.5 Excellent
Based on 610 reviews
Cleanliness
9.1
Comfort
8.9
Facilities
7.2
Location
8.7
Overall
7.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
8.9
Location
8.6
Services
8.6
Staff
8.9
Cleanliness
9.0
Comfort
7.5
Facilities
7.0
Location
7.0
Overall
6.6
Cleanliness
9.2
Comfort
9.0
Location
8.7
Services
8.8
Staff
9.0
Cleanliness
9.1
Comfort
9.0
Location
9.0
Services
9.1
Staff
9.2
Cleanliness
9.2
Comfort
8.9
Facilities
6.0
Location
9.0
Overall
8.0
Cleanliness
8.8
Comfort
8.6
Location
8.6
Services
8.5
Staff
8.9

Excellent 9.0
Pros: Missed breakfast Hours could be longer
Excellent 8.0
Pros: Very Clean and staff was very friendly. The water pressure of the shower was great.
Cons: The bed was very hard
Excellent 10.0
Pros: Damon was really nice and accommodating. Breakfast was great. Will definitely come back again and recommend friends!
Excellent 9.0
Pros: It was convenient
Cons: It was okay. It was a little dissatisfied with the quality and the amount of food compared to how much it actually was.
Excellent 8.0
Pros: Cleanliness, location, staff friendless, business center, laundry room, covered parking, comfortable beds, large rooms and bathroom, room accessible only by room key from outdoors, window coverings were automatic, wi-fi was great, workout center, view
Cons: Pool goes to 5 ft only and is pretty small, pretty pricey, remote did not work but no biggie, breakfast not included in pricing,
Good 6.0
Pros: good location
Cons: there was no shade at the pool some idiot would vacuum the pool area at 630 am with a 40 horsepower vacuum which woke us up everyday , told the front desk people but it didn't change anything .for this reason i would not stay here again
Poor 1.0
Pros: Location
Cons: They decided to steam clean carpets when I arrived... my room was wet for most of my stay.. manager was uncooperative and rude...
Poor 1.0
Pros: Location
Cons: They decided to clean the carpets without telling me... the room was wet for 2 days and the manager was clueless... Will follow up after my stay
Poor 1.0
Cons: 2 star at best, room was dirty as was the shower. Never again.
Good 7.0
Pros: Nearby HHI. Staff friendly and helpful to their ability to deal with policies and computer systems.
Cons: Terrible access from highway. Road signage non existent. Housekeeping missed one entire day. Had to specifically request number of towels for each guest. Breakfast offerings very limited.
Good 7.0
Pros: Room could use updating, especially mthe bathroom
Excellent 9.0
Pros: Clean, quiet ,safe location - Couteous staff .
Cons: Location takes a little time to get used to .Close to many restaurants .
Mediocre 3.0
Pros: Nothing. Room dark and Dingy,Overworked parking lot. Curtains were hanging off rod. Etc.
Cons: Staff was not nice.  If you don¿t like it I¿ll give you money back and cancel your room. We had an upgrade to a suite, he said no way, hotel fully booked. Surprised at Hilton. .
Good 6.0
Cons: They should have made a better effort with the breakfast in a bag! They did a very poor job in selecting items for breakfast in a bag
Mediocre 3.0
Pros: Location to business there for.
Cons: Breakfast was pathetic. Water bottle, orange and muffin in a brown paper bag.
Excellent 10.0
Pros: Front desk staff was great and very accomodating.
Excellent 10.0
Pros: Friendly and clean! Great price!
Cons: There breakfast bag is not good.
Excellent 10.0
Pros: Room was really clean, no odor and hotel was quiet.
Cons: nothing
Excellent 10.0
Pros: Clean, friendly staff, very on top of sanitized environment due to Covid
Excellent 10.0
Pros: I liked the location and cleanliness.
Cons: I need a hot breakfast. Covid can be avoided with certain precautions.
Excellent 8.0
Cons: Nothing in walking distance
Excellent 10.0
Pros: It's only a few minutes to everything
Excellent 10.0
Pros: Cleanliness is important during COVID and this Hilton was excellent with that and other precautions!
Cons: No
Mediocre 3.0
Pros: Our check in girl was THE kindest person ever.
Cons: The male manager was indifferent and the even desk clerk was lazy and pretended to take note of my request for a later checkout. I chose this hotel for the onsite restaurant. We arrived & it was closed. Breakfast was a moldy orange, small muffin, water.
Good 6.0
Pros: Price
Cons: No
Good 7.0
Cons: No
Good 7.0
Pros: Friendly and corteous at front desk.
Cons: Restaurants were cloesd.
Poor 1.0
Pros: Clean
Cons: On leaving on the 25th the hotel had put a $250 chg on our credit card because they said we had a dog. We did NOT. They had our credit card information because we had to pay $50 up front for incidentals. It still has not been removed from our charges.
Good 7.0
Pros: Room was comfortable and quite drying the night.
Cons: Coffee machine did not work. First morning I went down and spoke to 2 ladies at the front desk. I ask for the non working coffee machine to be replaced. Certainly is the reply. You guessed it, the coffee machine was never replaced. Poor policy
Poor 1.0
Pros: The room and amenities were great. We received a great price with discounts.
Cons: The garage isn't safe or secure. Our belongings were stolen from the car. The staff actually laughed when I reported it to them like it was commonplace. There was no concern or empathy from the manager on duty. She said call 911. I will NEVER return.
Good 6.0
Pros: Location and front desk staff were very friendly when we arrived.
Cons: Breakfast was not included, which I found out at check in. The iron was broken and another one was brought to the room, but that one was broken also. This caused us to almost miss our dinner reservations. Bottom of tub was stained. Hallway had odor.
Excellent 10.0
This hotel has the best and comfy accommodation, very delicious and timely meals. It has a very conducive environment for any holiday or vacation. Diversify the entertainment to make it more inclusive.
Excellent 8.0
Cons: The tv took 5 seconds to change the channel
Excellent 8.8
Pros: Have stayed at this facility many times over the years and have found it to be quite nice and reasonably priced.
Excellent 8.0
Pros: Staff was friendly. The hotel was quiet.
Cons: Street view, only one bed was made hen room service came. Not enough parking. Room smelled like smoke.
Mediocre 3.1
Pros: Cleanliness
Cons: Noisy air conditioner. Not on Hilton Head. Tried to cancel the second Nite but was told they couldn't do anything about it even though the website stated "easy cancellation". I was told to contact Expedia. When we tried to get our room moved because of the noisy Ac the front desk was at first very unaccommodating.
Excellent 10.0
Pros: value, very clean
Cons: Air condition system was VERY loud
Excellent 8.3
Pros: The hotel was centrally located. Very close to outlet shopping but a bit of a drive to the beach. From our room we had a view of the intercoastal waterway. Very beautiful. Hotel was very quiet and comfortable. Staff was very friendly.
Cons: Not a whole lot I didn't like I would defintely stay here again if I was not planning on going to the beach. We were in town for shopping and golf.
Hilton Garden Inn Hilton Head - Hilton Head Island
Rated no. 8
8.5
Excellent 8.5
Based on 610 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.2
Facilities
10.0
Location
8.8
Overall
10.0
Overall 8.8 Excellent
Based on 27 reviews
Cleanliness
9.4
Comfort
9.2
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Location
8.8
Services
8.8
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Location
8.1
Services
8.8
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 9.0
Pros: Location was so pretty. Piol area was wonderful. Bedding was top notch.
Cons: Decor in kitchen and lounge good have been more updated
Excellent 8.0
Pros: We liked the fitness room, mini golf, kayaking,and lazy river. Rooms were very spacious. Able to have our whole family stay(6 people) in one unit and be comfortable.
Cons: Lighting in the bedrooms. Water pooled in stairways.
Excellent 8.0
Pros: Cleanliness, close to 278
Cons: Exceptionally clean rooms, needs better activities, kayaking books too fast and not enough kayaks for resort. Needs bar by pool and food...no bar or food at this resort. Quiet, away from strip at shelter cove. Very friendly staff and very clean resort! Villa's are well done and very comfortable and clean!
Excellent 10.0
Pros: Spinnaker is a clean, comfortable and quiet resort. Close proximity to indoor and outdoor pool and other onsite activities. Staff is friendly and warm. Plenty of restaurants and stores nearby.
Cons: I liked everything about this resort. No complaints.
Excellent 10.0
Pros: Didn’t know you had a breakfast
Cons: Didn’t know you had a breakfast
Bluewater Resort & Marina by Spinnaker Resorts - Hilton Head Island
Rated no. 9
8.8
Excellent 8.8
Based on 27 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
8.8
Location
9.2
Overall
9.0
Overall 8.3 Excellent
Based on 3,639 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
8.8
Location
9.2
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
9.5
Overall
9.3
Cleanliness
8.1
Comfort
8.2
Location
9.1
Services
8.1
Staff
8.6
Cleanliness
9.4
Comfort
9.7
Facilities
9.1
Location
9.7
Overall
9.1
Cleanliness
9.3
Comfort
8.9
Facilities
8.7
Location
8.8
Overall
9.0
Cleanliness
8.8
Comfort
8.8
Location
9.2
Services
8.7
Staff
9.0
Cleanliness
8.6
Comfort
8.8
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
8.7
Comfort
9.0
Location
9.2
Services
8.6
Staff
8.8
Cleanliness
8.4
Comfort
8.6
Location
8.9
Services
8.3
Staff
9.0

Excellent 8.0
Pros: I liked everything being at my fingertips as far as restaurants and beach access are concerned.
Cons: The drainage in the room was awful. The water in the bath tub did not drain properly. Nor did the water in the bathroom sink. The facility was clean, I just expected it to be a little more up to date than it was.
Excellent 9.0
Pros: beach access was great, good food
Cons: beds were uncomfortable
Excellent 9.0
Pros: Loved the pools/ beach/ bike rentals. On site restaurants were so good. Staff were amazing in all areas.
Cons: Had issue on second day getting back the thru the front gate due to the fact we were on motorcycles. No issue first day but second day we went out for a bit- came back and were told NO BIKES ALLOWED ON PROPERTY….we did get in but it was a hassle and I didn’t recall seeing that on website
Excellent 9.0
Pros: Open spaces on expansive grounds allowed for adequate separation from other guests. Modern lobby. Hammocks!
Cons: Bed was a little soft for my back. My room had virtually no view from the balcony (trees).
Good 7.0
Pros: The Beach, courtyard
Cons: Room was small, no microwave, no small table, evlevator had a bad smell, food was overpriced.
Excellent 10.0
Pros: location
Excellent 10.0
Pros: Saltwater pool, Italian soaps, extra friendly staff, setting and design, location near water beach & Ocean view.
Cons: Some restaurant furniture and hallway carpeting needs update with wear and tear overtime.
Excellent 8.0
Pros: Location and the bellmen and housekeeping supervisor were exceptional. The rest of the staff could take some lessons from them.
Cons: The hotel was not very clean and it was a bit dated.
Excellent 10.0
Pros: The staff was wonderful and helpful. The grounds were immaculate. The room was great and had everything we needed. I will definitely return to this resort.
Cons: Nothing
Good 6.0
Pros: The location of the hotel is great and the amnesia are good as well. Most of the staff is super nice and friendly.
Cons: We paid for a king size standard room and when we arrived at check-in there were no king size beds available. We came to the resort for our anniversary and my husband is 6'3" and his feet hangs off of a queen size bed.
Mediocre 2.0
Pros: The ability to see the ocean.
Cons: Rooms and resort is out of date, needs remodeling. We believe we had mole in our room, you can see the water coming through the wall. Resort was infested with so many insects, and the food was average.
Excellent 9.0
Pros: Liked the pool and the proximity to the beach. I wish we could have taken advantage of the restaurant/bar - we just ran at of time!
Cons: I didn¿t like not having housekeeping services daily.
Poor 1.0
Pros: The food.
Cons: Awful experience. Chk in at 4pm beach services end at 5pm.chair rental 45$. Never told during reservations or chk in. Backed up sink and tub in room wasn't fixed until we checked out. Staff was unhelpful. Not worth the $$$.
Mediocre 3.0
Pros: The proximity to everything is good.
Cons: The room was old and really musty and dingy and there were spider webs and other bugs in the bathroom which is gross. The Hotel did not clean our room at all during our stay and we had to beg them to give us new towels. The phone didn't work either
Good 7.0
Pros: Good location on beach.
Cons: Room, service and amenities seemed rather sub-par compared to other 4-star properties on Hilton Head.
Excellent 10.0
Pros: Very nice hotel. Great location, spacious rooms. Beach access was easy and beautiful.
Cons: Beach chair rental from the hotel was rather low quality and did not assist with set up. Either buy your own or rent from lifeguards.
Excellent 8.0
Pros: Proximity to beach .
Cons: Older and needs updates. When you pay this much money for a resort experience things need to be updated. Hallways and elevators had no AC . Food overpriced at the pool bar . The rooms were very comparable to a Holiday Inn.
Good 6.0
Cons: Asked for a non pet room. Got a pet room and allergies flared up. Had to wait a day to get a new room. They wanted me to pay more for an upgrade which I refused to do. New room was clean and had no odor, much better.
Mediocre 3.0
Pros: Good location.
Cons: AC couldn't keep up in the room. Staff couldn't do anything about it. No daily servicing of room. Items in room are in disrepair.
Excellent 8.0
Pros: Adult pool area and beach access, spacious room
Cons: Food and drink very expensive. Hallways were dirty, food on the floor for several days.
Excellent 8.0
Pros: The staff was great
Excellent 10.0
Pros: Beach access was great.
Cons: There was no clock in the room
Okay 5.0
Pros: The location is excellent! We love that it is right on the beach and in a great location on Hilton Head Island.
Cons: Our room was dirty upon checking in. The bathroom and room had hair and crumbs from the previous guests and our bedding was stained. No housekeeping was provided during stay. They really need to start providing daily housekeeping again.
Good 7.0
Pros: Access to the beach
Cons: Very dusty. Hair hanging from the bathroom ceiling, toilet garbage can rusted, toilet paper holder fell off of the wall, holes in the wall behind the door with toilet paper sticking out of them, carpet wet in areas, furniture worn, hole in curtains, etc
Good 7.0
Pros: Good location
Cons: All amenities were closed by 8pm. No food available after we checked in. Kitchen was closed and there was no snack or gift shop available for us to feed our children. We were very disappointed with that.
Okay 5.0
Pros: Location
Cons: We requested to get our room cleaned multiple times and never got it cleaned . There was so much miscommunication between front desk and house keeping . Quite disappointing.
Okay 4.0
Pros: Clean nice room.
Cons: Didn't have that "at the beach" vibe. The beach wasn't far but the hotel is secluded and you can't see the ocean from the rooms(maybe 3rd floor?). No housekeeping services. Garbage cans left in hallways. Room was clean and comfortable. Grounds beautiful
Good 7.0
Pros: Location
Poor 1.0
Pros: Nothing
Cons: They¿re not took the time to ask if I need something else..¿¿ It was my anniversary and we didn¿t have access to wife.
Good 7.0
Pros: Location was good, beach access etc.
Cons: Cheap coffee supplies and microwave was in the vending area instead of the room.
Poor 1.0
Pros: ABSOLUTELY NOTHING. MUSTY SMELL, BUGS IN ROOM, HOLES IN TOWELS, LEAKING IRON, ETC., ETC., ETC.. HORRIBLE!
Cons: OVERCHARGED/DOUBLE CHARGES FOR "HOTEL RESORT FEES." APPROACHED, CONFRONTED FRONT DESK ABOUT DOUBLE CHARGES. MANAGER ON DUTY WALKED AWAY IN MIDDLE IF CONVERSATION THEN CAME BACK. VERY PROFESSIONAL! ULTIMATELY, CONFESSED DOUBLE CHARGES. VERY BAD!
Mediocre 3.0
Pros: N/a
Cons: Power outage the first night meant no dinner or drinks service + no lights + no air all night False fire alarm went off early morning the second day Weak water pressure in shower - basically a trickle Staff was not friendly/informative
Okay 5.0
Pros: This hotel is located within walking distance to the beach. We spent most of our time at the beach during nice days. Staff was exceptional. They were VERY responsive to our requests/needs. Room was comfortable tho no room service was provided.
Cons: This property is very worn. Furniture in their public spaces is unusually stained and worn. General cleanliness was below standard. Towels and other items are left throughout the property longer than necessary. Our standard room overlooked a parking lot.
Okay 5.0
Pros: Lobby looked nice
Cons: 1) WiFi unreliable 2) Room not very clean 3) Hallways never did vacuumed 3) Stairwells have not been cleaned in many months, 4) Bartender had support during busy times causing customers to wait or leave 5) Despite vocalizing concerns, nothing changed
Poor 1.0
Pros: The fire pit.
Cons: My ugly pollinated view and balcony. Just pollen everywhere. And my room was dusty. And smelled like dog pee. THIS IS NOT A 4 STAR HOTEL AT ALLLLL A wine glass with an orange & flies sat in the hallway my whole stay there and no one removed it at all.
Okay 4.0
Pros: The pictures on the website
Cons: This is not a 4 star hotel. Paid $-- for a courtyard equivalent. I¿ve paid less or the same for a Gaylord Pams. The rooms here were horrible, popcorn falling off the edges and bathroom hardware were old and had calcium buildup.
Mediocre 3.0
Pros: Very little... an charged more than said amount
Cons: The view was awful!!!
Okay 4.0
Pros: The pool looks nice. Pretty art in lobby. Nice bar area. Spa in facility. There¿s a private beach. Housekeepers were friendly. Plenty parking areas. Guarded community. Helpful front desk staff.
Cons: Far from 4 star. Skim amenities. Water $4. No comforter. THIN WALLS! Community microwave. Clogged tub, visible dirt in bathroom. No room service/breakfast. Cold, rainy entire time. *Feb. Spent most time, money off resort. Up charge for room with nice view
Good 7.0
Pros: The staff was amazing! Not their fault that the water was turned off for 6 hours.
Cons: The building is old. It may have been a 4-5 star bldg way back when, but not now. The air conditioning was horrible. Moved to a second room, same humidity. It was so bad, I woke up with a heat rash! The hot tub left a bit to be desired as well.
Excellent 10.0
We were upgraded to the Presidential Suite. What an experience!
Good 6.0
Pros: The location and proximity to the beach
Cons: There were issues with the air conditioning and the management downplayed it as if it wasn’t a big deal
Good 7.0
Pros: Excluded from everything else.
Cons: The tub stopped up and water stop running while I was showering. The bed had a stain but new sheets were delivered and the carpet had a major stain in it.
Okay 5.0
Cons: Hotel was not worth the 4 star rating.
Mediocre 2.0
Pros: The beach
Cons: We reserved a king-accessible room and Sonesta did not know it should be accessible. In additional first entry: 1.blood on the bed sheet 2.battery on the safe had to be replaced, 3.refrigerator had to be replaced. Also restaurant loud,food mediocre
Excellent 9.7
Pros: Food/drinks are good. Great beach.
Cons: Fewer jelly’s!
Okay 5.0
Pros: Location
Cons: We were told we would get an ocean front room and when we checked in we were told that they were sold out and that the room we booked was not ocean front.
Okay 4.0
Pros: Very nice pool area, and resturant near the beach.
Cons: The 1st room assigned was on the 1st floor. This is a pet friendly hotel, I did not have a pet with me, the room smelled like wet dog. The "balcony" was a door to the parking lot. Many barking dogs thru the night.
Poor 1.0
Pros: Location
Cons: Several things. The noise level late at night was horrible. We awoke at 11:45 pm to screaming and laughing from the bar in the lobby. They left our room unlocked after cleaning. They did not clean our room well.
Mediocre 3.0
Pros: It was close to hiltonhead
Cons: We thought we booked an ocean view room but got a view of the parking lot. Also the bathtub was so slippery I fell pretty hard getting in shower. We were disappointed considering how much we paid for a mediocre room.
Mediocre 3.0
Pros: The amenities, such as pool and access to beach.
Cons: The room I stayed in was dirty. Dog food on the carpet, dirty throw pillows, and hair from previous tenants still in tub.
Excellent 10.0
Pros: The staff was awesome! I have stayed here in the past and this trip showed exceptional service. The last time I saw this level of service was when I stayed at Four Seasons. The hotel was great and would always keep this an option for future travel.
Okay 4.5
Pros: Customer service was TOP NOTCH
Cons: Kind of old but it's been refurbished, one main pool which is small. Pool bar closes too early. Overpriced for what you get.
Excellent 10.0
When I arrived initially at 130 am I was put into a different room than what was presented to me on the Hotel.com website. When I mentioned this to the front desk, they immediately told me they would look into upgrading me. Honestly, I thought this would eventually end with well we tried but especially since I was committed to a business meeting the entire next day. I was dead wrong. The staff went WELL above and beyond to accommodate an upgraded room from what I initially ordered and I have nothing but praise for this property, their staff, their management. They FAR exceeded my expectations by even texting me during the next day regarding the status of my upgrade. Every single staff person was professional and cheerful in their disposition and helpful manner. The property is knock dead gorgeous and the location is stunning. While I did not get the opportunity to try any of the restaurants I would certainly do so in the future from the looks of the many options, and what glimpses of food I did see at the bar and those being served to outdoor patrons. The grounds, pool, hot tubs, fire pits all create an ambiance that makes this -the- property to beat while on HHI. One can see from the appearance of the grounds through the engagement of the staff that the property MUST have an amazing general manager so kudos to him her for their obvious hard work!! If you need to go to Hilton Head Island and want to stay at the very best, stay at the Sonesta!!
Excellent 10.0
All around the perfect 4 days getaway for my family. Awesome front desk, very clean, great staff all around especially the bellhop who recommended an amazing restaurant called a Ruby Lee's. The pool is so kid friendly and the whole vibe of this place is great. Beautiful beaches and lobby is great for a nightcap too. Extremely courteous staff. Rooms are very clean and updated. Short walk to the beach. Beach access is accessible via wheelchair as well. Nice walking or biking trails. Recommended for couples and families.
Poor 1.0
Pros: The beach and amenities were nice
Cons: the front desk made my staff awful! I have never been treated with so much disrespect. It really ruinined my whole stay.
Poor 1.0
Pros: Heated pool But the outside pool was cold eventhough they were heated
Cons: They charged $22 of facility fee per night. So we had to pay additional $44 And they charged us valet parking fee we didn't used. (You have to check the detail unless you will be charged like this)
Poor 1.0
Pros: Reasonably good location and room was ok.
Cons: Service was terrible: slow; repeatedly got orders wrong in restaurants; limited menu; and food was mediocre. Old hotel that has been renovated. Charged $22 a night resort fee then charged for everything anyway (e.g.they charge you for beach chairs).
Poor 1.0
Pros: Location
Cons: poorly outdated unsanitary resort. Untrained facility and staff, in inviting and unfriendly. I wasn't told about charges placed on my card! Draining of all pluming didn't work! I made a complaint and was brushed aside!
Excellent 8.0
Pros: Room was good and clean, on par with the Marriott properties (Courtyard, Fairfield, Springhill, etc) we normally stay at. We didn't make much use of the resort amenities, but the grounds were well-kept.
Mediocre 2.0
Pros: Needs updating , everything 40 yrs old . Beds an exception very comfortable . Food , paid $43 for worst hamburger I've every had included bowl of soup . Clientele , poor people .
Mediocre 3.0
Pros: Clean and nice. Very nice staff.
Cons: I was put on the second floor right across from a conference room that a daycare was set up in. A person was stationed outside the door to greet and sign people into the day care. They woke us up early after a late night out with intentions of sleeping in
Good 6.2
Pros: Well decorated.
Cons: Cleaning staff was consistently disappointing. Once they took our towels and forgot to give us any new towels and once the room looked barely touched. Everyday they were bad about coming before 8 am and coming back during the four hour Windows we provided.
Poor 1.0
Cons: No television, sketchy internet at best, time warner was blamed. 2 days later I see 2 unauthorized charges on my credit card, by the hotel, almost $200. Room was paid for already. SHAME ON YOU!! Stayed at an actual resort after that, no problems.
Excellent 9.7
Pros: The resort is in the Shipyard Community (gated with security and includes golf courses and the Van Der Meer Tennis Center) and has direct beach access. The rooms were newly renovated and the grounds were immaculate. The staff was top-notch--very helpful and professional from the check-in clerks to the cleaning staff.
Cons: We were surprised when our parking lot view room was actually a view of the roof of part of the resort. Not a huge problem, but still... Also, the beach entrance for the resort is connected to the beach club access for the larger Shipyard communnity. This was only a problem because the beach area just outside the resort tended to be quite crowded. However, everyone was nice and we had a great time.
Excellent 10.0
Pros: The rooms were very modern, friendly front desk, large variety of food at buffet. All you can eat, with band duo.
Cons: The Easter buffet check was a surprise, did not get a price or menu beforehand. Check was $115.00 buffet dinner for two, +$15.00 tip for great service, and we did not order extra items. Total for Sonesta Seacrest Easter Buffett for two was $130.00!!! Wow!! Will return, but call for price of buffet first ;)
Excellent 9.4
Pros: Very clean and well kept. We had standard king bed without ocean view. Staff very friendly and accommodating. Didn't use restaurants but exercise room was nicely equipped and modern.
Excellent 10.0
Pros: Everything was nice.
Excellent 8.5
Pros: Everything about our stay was flawless with the exception of internet access and WIFI. Both were very sporadic and not always available. We love the location, grounds are beautiful, staff was great and our room and entire resort were very clean. Love staying here!
Excellent 10.0
Pros: Perfect Spring Break! We stayed at Sonesta for three nights in early March and had a relaxing respite from the stresses of work, and for our 14 year old son, schoolwork. Beautiful lobby, with lots of seating. We brought some games and puzzles, and there was plenty of space to play. The pool areas were beautiful, and the jacuzzi was steaming hot. Our room was lovely, too. Nice fluffy bed and tidy bathroom. Great beach area. A private event was going on in a covered, outdoor dining area, and it looked so neat to be oceanside and have a party. Everyone was friendly and helpful. We would definitely stay at Sonesta again.
Excellent 8.3
Pros: Hotel grounds were beautiful. Pools were nice. Staff was friendly and courteous. Rooms were clean and modern. One feature we really loved - tiny floor lights that kicked on when you stepped off the bed. Only activated at night, they allowed you just enough light to see your way to the bathroom without knocking into things.
Cons: Not a problem exclusive to Sonesta, but by 10:30am all the pool chairs were "reserved", and you couldn't find a seat let alone a couple chairs together. Guests reserving multiple chairs early in the am and then leaving their "towels" on those chairs all day long preventing their use by others is a problem systemic to this industry and really needs to be addressed.
Sonesta Resort Hilton Head Island - Hilton Head Island
Rated no. 10
8.3
Excellent 8.3
Based on 3,639 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
8.5
Location
8.7
Overall
9.0
Overall 8.3 Excellent
Based on 499 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
8.5
Location
8.7
Overall
9.0
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
9.3
Overall
9.3
Cleanliness
8.3
Comfort
8.4
Location
8.5
Services
8.1
Staff
8.6
Cleanliness
9.0
Comfort
8.5
Facilities
9.0
Location
8.5
Overall
8.6
Cleanliness
9.5
Comfort
7.5
Facilities
7.5
Location
9.5
Overall
9.0
Cleanliness
8.7
Comfort
8.7
Location
9.0
Services
8.5
Staff
8.9
Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
9.1
Services
9.0
Cleanliness
8.4
Comfort
8.3
Facilities
9.0
Location
8.5
Overall
10.0
Cleanliness
8.1
Comfort
8.2
Location
8.6
Services
8.1
Staff
8.6

Good 6.0
Pros: Easy access and location on HHI were convenient for me and my purpose.
Cons: The carpet in the room was dirty and stained. Breakfast was terrible. Coffee was undrinkable and eggs too salty to eat. Thank goodness for yogurt.
Okay 5.0
Cons: Getting a bit run down, especially for the price
Excellent 9.0
Pros: Front desk person was friendly and accommodating. Very quiet room and location. We liked how the motel sits back away from the busy road, the beautiful oaks with moss and the view of the marsh area. We enjoyed sitting on the bench watching bird activity in the marsh. The breakfast buffet was very good. We liked the Western omelet, sausage and potatoes. It was all wonderful! Would definitely stay here again.
Cons: There was nothing we did not like.
Excellent 10.0
Pros: Great staff and very clean property
Excellent 10.0
Pros: The property was clean and the staff was so very nice and helpful.
Excellent 9.0
Pros: The room was ready early and was very clean. The breakfast was excellent and the location was close to food and shopping.
Cons: I had a reservation from booking.com with a confirmation number and the agent was unable to find it or give me a room for the price that I had been quoted. I had this information on my phone and she still could not find it,. I was able to secure a room but it was an addition $50.00 per night.
Excellent 8.0
Pros: Breakfast was good
Cons: Nothing
Excellent 10.0
Cons: Nothing
Good 7.0
Pros: The cleanliness and the comfortable beds. Nice pool deck!
Cons: I was a little bit disappointed with the gym. I know it¿s not everyone¿s priority to workout, but my friend and I were looking forward to getting a good workout it while staying at the hotel. The addition of some dumbbells would optimize the gym.
Mediocre 2.0
Pros: The location was convenient
Cons: They never cleaned our room! Said it was because of Covid. Not a real friendly environment. Wouldn't go back. Also, we wanted to cancel the first night and stay the next two, but you couldn't do that. They charged you for the first night anyway.
Excellent 8.0
Pros: It was clean. I liked having 2 night stands in the room. The pool was really clean. They have towels for the pool so you don¿t have to use your rooms towels.
Cons: I don¿t like that I couldn¿t fix my own breakfast. Made me feel uncomfortable. Maybe this will change soon.
Excellent 8.0
Pros: Clean and easy access.
Excellent 10.0
Pros: Great location, decent breakfast even during Covid Staff extremely friendly
Cons: No
Excellent 10.0
Pros: very clean
Excellent 9.0
Pros: Location
Cons: Pool area needed disinfected as well as all common touch areas !
Excellent 10.0
Pros: Convenient and nice staff
Excellent 10.0
Pros: It was fairly close to beach access. They give you a book with restaurants nearby and a map of the island. The breakfast was ok, it was a to go type, you have a choice of sandwich, fruit, OJ and free coffee. It was better than nothing!!
Cons: The A/C in our room was ok. It was set at 68 and we had to buy a little fan to move the air around and make it cool.
Excellent 10.0
Pros: Clean facility. Friendly, accommodating staff, good breakfast. Nice clean pool, good AC unit in room.
Cons: I was a little worried that the pool area was not cleaned up before breakfast was served as some did want to eat out there. The party the night before left lots of trash. It was cleared by 9:00 Am.
Excellent 10.0
Pros: Great pool and nice room.
Cons: Breakfast was not up to par. Fruit drink, had to microwave my own sandwich and no coffee.
Okay 5.0
Pros: Staff at checkin was nice But next night, the woman does not have customer service skills and
Cons: Just the woman the next night. It was a clean motel.
Good 7.0
Pros: quiet hotel.
Cons: Poor quality in hotel updates.
Excellent 10.0
Pros: The staff showed excellent customer service! The breakfast was pretty decent.
Cons: The fridge was not working.
Poor 1.0
Pros: Extremely disappointed not clean air conditioning barely worked
Cons: Air didn't work
Okay 5.7
Cons: Bathroom fan squeezed and transformer outside window made noise all night I complained to front desk and saw no resolution
Good 6.0
Pros: The exterior appearance and lobby
Cons: The rooms are dated and the furniture is falling apart as well as the carpet in the room coming apart
Good 6.0
Pros: Good location and clean
Cons: Checking in the Front desk clerk was indifferent and not very friendly. Seemed to be unhappy with her position and it showed. Check out was the opposite, very friendly and precise with information.
Okay 4.0
Pros: Location
Cons: Had to change rooms due to maintenance issue. television did not work properly. The new room/ stopped up tub. Snacks in Kiosk stale. Parking difficult. Atmosphere not very cheerful. Front desk not tended. Would not stay again.
Good 7.0
Pros: Good Staff
Cons: We were put in an ADA room. Room was great, but the bed sagged and was very soft.
Okay 5.4
Pros: Breakfast was good, Staff very friendly & helpful. Did not get in your way to replenish the supplies. Room was clean.
Cons: We were put in an ADA room and the front desk clerk told us that since they were fully booked we had NO CHOICE but to take the room. We acquiesced, and put up with the ADA room for 3 nights. Having stayed at Hamptons' every time we travel, this was the first time to have stayed in an ADA room. The bed was very soft and caved in the middle.
Excellent 10.0
Pros: The bed was extremely comfortable and the room was very clean. The breakfast had great variety and well stocked.
Cons: The fitness center did not have much equipment, however what was there did work.
Excellent 10.0
Pros: Cleanliness, quietness and location
Cons: No dislikes
Good 7.7
Pros: We had no problems during our stay, everything was as expected. Comfortable beds and clean rooms. Hot breakfast was very good with plenty of variety and the staff did a great job keeping it full.
Cons: If i had one complaint it would be the pillows. Nobody in the family really liked the pillows. Just not comfortable, but the comfortable bed made up for it.
Excellent 9.6
Pros: Staff was very personable. Breakfast was amazing. Easy to find. We were totally satisfied and will return.
Cons: A table in the room would have been nice.
Excellent 9.3
Pros: Clean, friendly staff, & excellent service. Young man named Ray did an outstanding job setting up breakfast & maintaining it.
Cons: A little pricy
Hampton Inn Hilton Head - Hilton Head Island
Rated no. 11
8.3
Excellent 8.3
Based on 499 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.3
Facilities
8.1
Location
9.2
Overall
7.7
Overall 7.8 Good
Based on 1,324 reviews
Cleanliness
8.2
Comfort
8.3
Facilities
8.1
Location
9.2
Overall
7.7
Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
7.4
Comfort
8.3
Facilities
7.0
Location
9.1
Overall
6.6
Cleanliness
8.0
Comfort
8.1
Location
9.1
Services
7.8
Staff
8.4
Cleanliness
7.3
Comfort
7.3
Facilities
8.0
Location
8.0
Overall
7.3
Cleanliness
9.2
Comfort
8.4
Facilities
8.6
Location
9.2
Overall
8.4
Cleanliness
8.2
Comfort
8.3
Location
9.2
Services
7.9
Staff
8.6
Cleanliness
8.4
Comfort
8.5
Facilities
9.0
Location
9.2
Overall
9.0
Cleanliness
8.7
Comfort
9.0
Location
9.4
Overall
6.0
Services
8.6
Cleanliness
8.0
Comfort
8.3
Location
9.2
Services
7.9
Staff
8.5

Poor 1.0
Pros: Beach
Cons: Room was dirty - shower- dirty - walls mixed matched color & repair& celling had plaster falling off. Check-in room -- sheets were not changed. WOULD NOT STAY AT THE MARRIOTT AGAIN !!!!!!!!!!
Good 6.0
Pros: Close to the beach
Cons: No Adult pool or just a kids pool & so you could enjoy your self skittle more
Good 7.0
Pros: Location, the beach, the room, good hospitality
Cons: My spa appointment canceled due to no air condition.
Excellent 9.0
Pros: The location couldn’t have been better. Our room was spacious and clean.
Good 7.0
Pros: Pool and beach
Cons: Need more staff. Not enough parking and valet staffless
Okay 4.0
Pros: Nice location, easy access to the beach, and clean.
Cons: The WiFi here was horrible and barely working. I called the front desk and they told me to call a number another number for further assistance. Still didn’t work properly. Was not able to complete work.
Excellent 10.0
Pros: Love the waterfront location. 2nd stay here with ocean front balcony. Very peaceful.
Cons: Hot tubs were not working properly
Poor 1.0
Pros: The only thing that was good was that it was close to the beach.
Cons: I do not have enough room to say what I didn¿t like about this hotel. Overall very bad experience.
Excellent 10.0
Pros: The Spa was phenomenal. The staff greeted and explained every step.
Cons: Explanation of charges.
Okay 5.0
Pros: Great location, staff serving at the outdoor restaurant were excellent.
Cons: Old property, needs a facelift. Pool music on Sunday ends at 3.30 PM and when the singer lift so did the atmosphere. Food was expensive and sub-par.
Okay 4.0
Pros: Beach location
Cons: Poor food quality, highly aggravated that our balcony was literally facing a massive noisy ventilation system and that I had to persistently argument with staff to get alternate room which was dingy at best; lack of info for guests
Poor 1.0
Pros: location
Cons: Checked in to a very moldy room - smelled terrible and was dirty. Asked to have it cleaned they would not because we were not scheduled for that day. Asked to change rooms they would not even though on hotel website it showed there were rooms available
Excellent 10.0
Pros: The location to the beach. The pool area was also great and accommodating. Food was very good and fresh.
Cons: Some things seem worn and outdated for the price
Okay 4.0
Pros: There was a beach outside to escape to.
Cons: Tried to get room cleaned twice and no one came while we were out. Called and asked for clean towels, was told on their way. The next morning I went to the desk and told them to send towels to my room. The amount I spent for this room was negligible for
Excellent 10.0
Pros: on the beach
Cons: no
Excellent 10.0
Pros: The ocean view could be seen from the balcony and from the bed.
Cons: The tub was slippery and needs something non slip on the tub floor. The toilet was too low and difficult for someone with bad knees. Also, the mini fridge freezer portion needed defrosting.
Excellent 10.0
Pros: Not crowded
Cons: Patrons did not wear there mask
Okay 5.6
Wonderful staff - incredible location - the place was absolutely filthy from top to bottom.
Excellent 10.0
Pros: The view, staff and location
Poor 1.0
Cons: The false advertisement of the quality of the room
Mediocre 2.0
Pros: The oceanfront location.
Cons: It is a basic hotel- not resort. Buyer beware!!! Services not available, in need of repair and updates.
Excellent 10.0
Pros: Everthing
Cons: Nothing
Excellent 9.0
Pros: Service and Cleanlyness
Cons: Everything was up to my expectations
Excellent 8.4
I chose the wrong hotel (resort, rather) for a short visit with my kids. This resort was very nice, but seemed more appropriate for travelers staying longer, for golfers, or for older couples.
Good 7.0
Pros: The hotel was perfect in terms of location for the gymnastics competition we were attending. It's got a great pool and direct access to the beach.
Cons: The rooms need updating and are really average.
Excellent 10.0
Pros: Location and the ocean view. Also the cleanliness and rooms.
Cons: I was disappointed that for the price of the rooms, there wasn’t a microwave in the rooms. I was told that it’s one in the lobby for everyone to use. This is really not good with COVID-19 going on.
Excellent 8.0
Pros: I really enjoyed the location of the hotel. It was right on the beach. Lots of amenities to partake in and plenty of restaurants to choose from. There were lots of shopping stores in the area. Very nice.
Cons: I had to be moved to a different room twice on a 2 night 3 day stay. The 1st room had pest on the bedding. The 2nd room's heat was broken, so I could not warm up the room on cool nights. Finally we were moved to a much better room.
Good 6.2
Pros: The staff was really amazing, they did their best to help us when we we needed any assistance. The location was excellent.
Cons: The room had a bad smell, it was worse in the bathroom. We had to flush the toilet three times and it made an awful whistling noise for a while. The carpet was damp and there was is only one microwave in the whole hotel. It was a shame we had trouble opening the refrigerator
Good 7.0
Pros: I think the location and the amenities were amazing.
Cons: We could not believe the amount of water leaks throughout the hotel! Even had water drip down on our table during our meal at the restaurant on site and we had to be moved. It smelt of stale moldy air in the rooms and the food wasn't very good, very pricy
Mediocre 2.0
Pros: The location
Cons: We were put in a room that immediately you could tell the air conditioning had not been on long. We gave it about an hour, unpacking and eating lunch, and we were sweating in the room with the AC as low as it could be set
Excellent 9.6
Basically everything you could possibly need. Seriously though...food and drinks are typical resort price, but I mean, that’s to be expected I would think. My wife and I had an awesome time!
Good 6.0
Pros: The location on the beach was nice.
Cons: We were in room 1039. We had a lot of stuff. The hotel has a policy that says you can't use a cart without a bellhop going with you to your room with the cart. So that's in the elevator with you. Breathing! elevators are very small. No mask enforcement!
Poor 1.0
Pros: The best thing about this hotel was the beachfront location. Everything else was rough.
Cons: The hallways and room smelt musty. The toilet had mold on it. It also would not flush well. Tv did not have any channels that worked. There were no sheets for the pull out couch that I had specified would be in use & they charged me for the extra people
Okay 4.5
Pros: The bed was super comfy. The location was great, right on the beach. The staff was kind. The spa was amazing.
Cons: It’s looks like it hasn’t been renovated in a while. The tv didn’t work, a few of our lamps didn’t work. The shower is either super hot or super cold, no in between. The staff was kind, however incredibly slow. I called weeks in advance to make sure a crib was in the room when we got there. We got in late and no crib. It took them almost an hour to bring one to our room. Another time we asked for additional towels, and tea (I was sick). Both times they took so long, our kids were already asleep and they knocked on the door and woke them up. They only had 3 elevators, that were all very slow. You had to hit them at the right time if you wanted a chance to get on.
Good 7.7
Pros: Access to the beach and multiple pools
Cons: No microwave for people with families with small children.... both annoying and disappointing. Caused a me to rate much lower.
Okay 4.2
Pros: Beachfront
Cons: Old, needs updating, hallways smelled musty
Excellent 8.0
Cons: Our resort view was of the roof!!!
Good 7.4
Pros: I loved the location and the outdoor amenities. The food and drinks were very nice and I appreciated the complementary towels.
Cons: I didn't like the amount of times the staff called me on the phone. I didn't like that they charged me in the middle of my stay instead of the end. I also didn't like the bed or bedding and I wished the room had a microwave.
Good 7.4
Pros: I loved the ocean view from my room.
Cons: The TV guide for the different channels was sticky. The bathroom needed an exhaust fan.
Excellent 10.0
Pros: I really cannot say enough about everything I enjoyed at this hotel. Location, view, friendly and helpful staff and one of the most comfortable beds I have ever slept on are only a few highlights of my favorite parts of my stay. We also ate in the hotel restaurant and the food was wonderful as was the waitstaff. I can't wait to plan a trip to come back.
Okay 4.0
Cons: Due to an emergency we did not get to stay after checking in. We received a call that because of a forest fire threatening our home we didn't get to stay I think a refund of at least 3nights should be in order but that won't happen. I will warn everyone I know to avoid using this agency for bookings.
Excellent 8.8
Cons: Workmen started working at 7:30 am in the room next to us. It was very disturbing. Nothing was done even after I called the front desk.
Excellent 10.0
Pros: I surprised my wife with a weekend trip to HHI for Valentines Day and Marriott did not disappoint. The rooms are recently remodeled so everything was clean and new. We enjoyed working out in the fitness room before going out to dinner each night. Although it was too cold to swim, we enjoyed the views of the ocean from the pool deck. The staff was friendly and professional the entire time, wishing us a happy Valentines Day with a smile on multiple occasions. I recommend highly- great value for the level of service and amenities.
Marriott Hilton Head Resort & Spa - Hilton Head Island
Rated no. 12
7.8
Good 7.8
Based on 1,324 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Overall 10.0 Excellent
Based on 2 reviews
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0

Excellent 10.0
Excellent, friendly staff, very nice accomodations
Excellent 10.0
Pros: We enjoyed our one night stay overall!! Convenient location with good parking. Close to beaches and restaurants. We didn’t have the opportunity to try the on sight restaurants and amenities, but would definitely stay here again!! All the staff was cheerful and helpful!!
Disney's Hilton Head Island Resort - Hilton Head Island
Rated no. 13
10.0
Excellent 10.0
Based on 2 reviews
Details
Reviews

Cleanliness
6.4
Comfort
6.5
Facilities
5.2
Location
8.1
Overall
5.6
Overall 6.3 Good
Based on 889 reviews
Cleanliness
6.4
Comfort
6.5
Facilities
5.2
Location
8.1
Overall
5.6
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
5.3
Comfort
6.6
Facilities
5.3
Location
6.6
Overall
4.0
Cleanliness
6.3
Comfort
6.5
Location
8.0
Services
6.0
Staff
7.4
Cleanliness
7.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
6.5
Comfort
6.0
Facilities
5.0
Location
6.5
Overall
6.0
Cleanliness
6.3
Comfort
6.3
Location
8.0
Services
5.9
Staff
7.6
Cleanliness
6.4
Comfort
6.8
Facilities
6.6
Location
8.3
Overall
6.6
Cleanliness
6.7
Comfort
6.9
Facilities
4.0
Location
8.1
Overall
4.0
Cleanliness
6.3
Comfort
6.6
Location
8.0
Services
6.0
Staff
7.6

Excellent 10.0
Pros: Everything
Cons: Everything was great
Okay 5.0
Pros: Manager was a sweetheart
Cons: Availability of rooms. Only 12 cars at hotel. 2 choices available
Excellent 8.0
Cons: Room has a mildew smell
Mediocre 3.0
Pros: The staff was friendly and recptive.
Cons: We had an employee get put into quarantine protocol and were not able to cancel the one reservation with 36 hours prior to arrival.
Mediocre 3.0
Pros: The pool.
Cons: When we got into the room, the headboard had a white substance all over it. The pillowcases were all dirty and disgusting. I had to call and request to move rooms but they just had someone come clean it and replace the pillowcases. Just gross.
Poor 1.0
Pros: The pool
Cons: Alot
Mediocre 2.0
Pros: Friendliness of staff.
Cons: The place was dirty, smelled like smoke.
Excellent 10.0
Pros: Overall value is great!
Cons: No full breakfast service ¿due to COVID¿
Okay 4.0
Pros: Hotel is located close to beachfront & in walking distance from a very good diner.
Cons: Room was had door entrance outside. Pictures show an indoor hallway room entry. Vending machine, lobby door, and ice maker broken. 3rd floor had rooms with indoor entry however, none matched our king bed preference and we had no option. No exercise room.
Good 7.0
Pros: The location
Cons: The lobby door did not work
Good 6.0
Pros: The location was good. There was a lot of shopping and restaurants nearby and Burke's Beach was about 10 minutes away and there was free parking. The queen suite was a decent size. I enjoyed the extra space.
Cons: There was a strange cutout in the wall. The room wasn't filthy dirty but it felt like it could be cleaner. I guess that's typical for this type of hotel/motel. It was difficult to get fresh towels. I think they were understaffed.
Okay 4.0
Pros: Location
Cons: It was old, made it seem dirty. Over priced
Mediocre 3.0
Pros: Location & Plenty nearly instant hot water.
Cons: Several dangerous worn out non working lights and plugs. Very noisy a/c unit & noisy dehumidifier that required emptying by guest. Fire alarm was activated 5 minutes after arrival & sounded for 3 hrs. Still no email receipt as promised. We won¿t return
Good 6.0
Pros: Location to highway and convenience for our trip
Cons: None of the guests in the lobby were wearing a mask!!! People smoking immediately next to the main entrance!!! 3 cars parked in front of the main entry with no one inside the vehicles. No complimentary breakfast items of any sort!!!!!
Excellent 8.0
Pros: Location
Cons: Needs updating. Floors were uneven like they had water damage. Bathtub should be replaced. Key pad to door took about 15 tries to open the door.
Okay 5.0
Pros: Location. Good constant fan for white noise sleep aid.
Cons: Only one seat in room other than bed.
Poor 1.0
Pros: Nothing!
Cons: Everything! This hotel was soooo nasty! Cigarette burns throughout the comforter, the tub was broken and stopped up. Everything about the hotel was run down.
Mediocre 2.0
Cons: The TV didn't work. The floor was soaked and it smelled like mold. The front desk attendant was rude.
Poor 1.0
Pros: there is nothing I like about it worse ever the room was DIRTY and the manager was not very responsive I will never recommend to any one ever
Cons: I hate everything about that hotel
Poor 1.0
Pros: location
Cons: Out dated rooms are well below average, Fire alarm started chirping at 12:30 am low battery. Tub plug drain broken. Air conditioner sounds like a diesel motor starting allows no sleep . Blows right in your face in bed came away with eye infection
Poor 1.0
Cons: The first room we were assigned, when we entered and pulled the blanket back, there was a huge wet spot on the bed.. dirty sheets and no light in the bathroom. Would never stay here again
Poor 1.0
Pros: Nothing
Cons: dirty, wallpaper pealing off the wall fixtures rusted and obnoxious odor
Excellent 10.0
Pros: They were very nice
Cons: no
Excellent 8.0
Pros: Bed was comfortable
Cons: Bathroom wasn't cleaned
Mediocre 3.0
Cons: the bathtub was rusted through
Excellent 8.0
Pros: Neat clean front desk prompt professional
Cons: Receipt on checkout did not indicate total payment. I need to be refunded. By my church.
Mediocre 3.0
Cons: The room was not clean. The carpet was dirty. around the toilet & the entire bathroom floor was NOT clean. It was nasty. a dip can from the people previously was placed on the towel hook behind the door. Had to insert the key 50+ times to open. Awful stay
Poor 1.0
Pros: Absolutely nothing
Cons: I was awoken at 2 am to a cockroach crawling across my pillow. Immediately got my bags and went to front desk. I informed them I was leaving and they offered my money back. It has now been a week and they are refusing to refund me.
Okay 5.0
Pros: The hotel was within a 5 minute drive to the beach. There is a humidifier in the room, but it did not come with instructions, so we could not get it to work. It was not running prior to our arrival, which is a huge oversight on the hotel's part.
Cons: The hotel has a sign stating that they are short handed and that was very apparent. The rooms were ok reference cleanliness. There was only one open plug to be able to plug in laptops, etc. That was a huge inconvenience. Clientele was somewhat questionabl
Excellent 9.0
Pros: Location to downtown and beaches was good for the price. Rooms spacious.
Cons: Parking was difficult if you came late. Was a little beat up and run down but that's the price point its at
Excellent 10.0
Pros: Location,Price, Staff,Room were just great. It may not have been the most updated hotel but it was good for us.
Excellent 8.0
Pros: The price per night, and the friendly staff.
Cons: The breakfast was not very well attended to. They ran out of several items, and it looked "slug together".
Good 6.0
Pros: Location
Cons: Phone did not work! Curtains had mold growing on them, accumulated dirt in floor corners & furniture, and spill stains on furniture, the toilet had orange mold around the hinges. Room needed thorough cleaninig!!
Good 6.0
Cons: The hot water was out. They did not serve the continental breakfast. There are many things to serve that don't require water. There could be a system in place to make discounts or refund the stay when a third party is involved .
Okay 4.2
Pros: location
Cons: AC broken, staff wouldn't fix
Okay 5.4
Pros: Liked the convenience to beaches, restaurants, shopping. The bed was very comfortable and would be fine for one persons in the room...rooms are small. Rooms were actually pretty quiet, only heard some foot steps above.
Cons: Bathroom was very small, refrigerator was barely cool, TV was an RCA but the picture quality was terrible. The breakfast was complimentary, but just ok to eat. Probably wouldn't stay there again unless I was forced to.
Okay 5.7
Pros: The rooms were clean and the location was a half way point from shopping centers and the beach.
Excellent 8.0
Cons: I love the breakfast!
Okay 5.4
Pros: I enjoyed the fact it was close to the center of the island. We were able to get around fairly easily and we could get to a beach quickly.
Cons: The air conditioner was either way too cold or way too warm. It didn't want to kick off. We reserved a non smoking room and was put in a smoking room. The swimming pool was filthy. The shower was extremely weak and faulty. The water smelled terribly bad.
Mediocre 2.5
Pros: Happy to get a last minute reservation. The beds were comfortable considering. It wasnt horrible, however I won't be booking it again.
Cons: The hotel needs updating. We had a very noisy dehumidifier in our room - In addition to the air conditioning unit made for quite a bit of white noise. A paint can was used as a doorstop to the outside elevator. The breakfast room was not kept clean. It was not restocked quickly and the garbage cans were overflowing. The sausage were literally floating in grease. My adult 20 something girls said they'd necer stay at a Dats Inn again.
Excellent 8.5
Pros: It was a affordable alternative to some of the more expensive options on the island. Staff was nice. It was in a very central location to everywhere we went while visiting. Room was satisfactory/average however very clean. Also I was able to make last min reservations on a Fourth of July weekend! I would stay again..
Cons: Room was very average. Breakfast was a madhouse, and ran out very early.
Mediocre 2.0
Pros: I can't understand how anyone would rate this dump more than one star.
Cons: Get rid of the mold, clean the carpet, floors & windows
Okay 4.6
Pros: Location
Cons: Air Conditioner air blowing on bed.
Days Inn by Wyndham Hilton Head - Hilton Head Island
Rated no. 14
6.3
Good 6.3
Based on 889 reviews
Details
Reviews

Cleanliness
6.4
Comfort
6.5
Facilities
7.1
Food
0.0
Location
7.9
Overall 6.2 Good
Based on 1,198 reviews
Cleanliness
6.4
Comfort
6.5
Facilities
7.1
Food
0.0
Location
7.9
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
6.5
Overall
6.5
Cleanliness
4.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
5.0
Cleanliness
6.2
Comfort
6.4
Location
7.9
Services
6.1
Staff
7.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Staff
8.0
Cleanliness
6.0
Comfort
5.3
Facilities
7.2
Food
0.0
Location
8.0
Cleanliness
6.4
Comfort
6.4
Location
7.9
Overall
10.0
Services
6.2
Cleanliness
6.5
Comfort
6.6
Facilities
6.0
Location
7.9
Overall
7.0
Cleanliness
6.9
Comfort
6.8
Location
8.2
Overall
5.0
Services
6.5
Cleanliness
7.1
Comfort
7.0
Location
8.4
Services
6.7
Staff
8.6

Okay 4.0
Pros: Location and pet friendly
Cons: Depressed looking
Okay 4.0
Pros: Location.
Cons: It is old. The staff barely engaged with us at check-in. The keys didn¿t work.
Mediocre 2.0
Pros: The Front Desk Worker Was Very Sweet and Accommodating.
Cons: The Room Looked Run Down and the sheets didn’t look clean. So I Slept on top of the comforter Afraid To Sleep On The Sheets. It Was A Last Minute Room Rental as I’m a traveler who works night shift and simply needed somewhere to take a nap. Even the shower needed cleaning which I cleaned before using. The Outside Of The Place Even Looked Sketchy with Scary Looking Tentants Around.
Okay 4.0
Cons: Roaches
Okay 4.0
Cons: They had a mold problem, among other things. They acknowledged they had a mold issue. There were missing light bulbs like over the bathroom sink. The saving grace was the incredibly sweet lady working in the office!
Poor 1.0
Pros: Close to restaurant. Manager did allow a refund because of the problems I had with the room.
Cons: No working TV; no security lock on door; telephone did not work; damp in room.
Okay 5.0
Pros: Staff was nice
Cons: Pool was dirty, guest left their food containers on the ground at the pool. Random people were knocking on my room door.
Excellent 9.0
Pros: Great price for location and condition of hotel. Definitely recommend if only staying a few days.
Cons: Pool hours said it closes at 7pm.... not sure why that¿s way to early. We did go and sit by the pool after 7. No fan in the bathroom so there was mold on the ceiling.
Okay 4.8
Pricey for no reason not worth what I payed for
Okay 4.0
I'm not one to leave many reviews but this one was too awful. Absolutely disgusting. First room they tried putting us in had a pungent mold and musty smell. There was visible black mold on the ceiling. The staff member was very nice and moved us but the second room wasn't much better. The room was filthy and had not been cleaned well, if at all. The shower still had soap from the last person in the soap dish. We were pretty disappointed. We figured since the price of the room was in the $200s it would be decent. Nope. Don't assume that. It's a complete dump.
Excellent 10.0
Was a very great help for me to find places I need to go
Okay 5.0
Pros: The location was the only thing good about it.
Cons: Yes. It was very small room had no refrigerator or anything and it wreaked of mildew.
Mediocre 3.0
Pros: Cheaper price
Cons: Sketchy activity, Not very clean,
Mediocre 2.0
The staff are the most unprofessional people I have ever encountered. You could open our door WITHOUT a key and the woman at the front desk would not change our room. The phone did not work, it was dirty and the pool was really unkept. We left at 5am just to get out of there.
Excellent 8.0
Pros: Location! Parking! Quiet area!
Cons: Motel is adequate for our overnight stay. The facilities could use a little bit a remodel but my room was very clean and comfortable. I did have a little issue with the AC unit. I reported it back to the front desk the next morning.
Okay 5.0
Pros: The staff was very friendly
Cons: There was a couple that got into a domestic dispute that went on for over an hour. It not only prevented me from getting rest it also made me very nervous about leaving my room.
Okay 4.0
Pros: Next to a pancake house which was great. Room was nice and roomy.
Cons: The door to get into the room was very hard to open. Pool wasn¿t open.
Poor 1.0
Pros: Location
Cons: It was nasty. The parking lot smells like dog pee and the rooms smell like stale smoke that gets in to all of your luggage.
Mediocre 3.0
Pros: It allows me to bring my dog at no additional charge.
Cons: Pics not match room. 1st room was dirty, food wrappers under bed, food on floor. Moved to 2nd room which was worse. The air conditioner didn¿t cool room, alarm & phone were unplugged & alarm broken. No batteries in smoke detector. Clothes in drawers. B
Poor 1.0
Pros: ...the area and price were fair.
Cons: ...Dogs barking in rooms frog in the rooms toilet resevoir,, air conditioner unit filled with refuse and bread sticks gum in microwave sugar packets under bed skirting..smelled had to park 5 spaces from room because all were handicapped in that area
Okay 4.0
Pros: best thing was the price.
Cons: no heat for a long time and no fridge or microwave etc
Mediocre 2.0
Pros: Nothing
Cons: Lots of things! Room stunk,bad area,none the front desk people had mask on, but expected guests to wear them. Our t.v. remote didn't work, so I took it to the front desk & she gives me one rigged up with red duck tape on the back holding the batteries in.
Poor 1.0
Pros: Nothing
Cons: Everything! This hotel is nasty molding and the pictures they send do not reflect the true shape of this property!
Mediocre 2.0
Pros: Friendly staff
Cons: Did not like the fact that right before we checked in the sheriff was there doing a drug bust. All the hotel doors had dings in them like this was a common occurrence. During check in the clerk admitted it was a drug bust like it was no big deal.
Poor 1.0
Pros: Nothing
Cons: It was filthy
Okay 4.0
Pros: Bed
Cons: Trash in the parking lot and walk area
Mediocre 3.0
Pros: The best thing about this hotel was location. Was far from any of the public beaches, shopping, or restaurants. The room was visibly clean.
Cons: My first impression upon pulling up to our room was that it was very sketchy. As soon as I opened the door to the room there was an over whelming smell of mold. No breakfast, microwave, or fridge. Very dated ac unit. Kids screaming/ knocking next door.
Excellent 9.0
Pros: It was surprisingly nice for what I was expecting to find for that level of hotel. The room was clean, functionally laid out, and updated. The staff was nice and the experience was overall very good. The price was also very good.
Cons: The ice machine didn’t work. We were only there one night so it wasn’t too big of a deal. I have no complaints otherwise!
Good 7.0
Pros: I liked that you are able to access your room from the outside. It made it easier to get our bicycles in and out of the room. I also liked being close to the main road so getting in and out was a breeze.
Cons: Overall we had a nice stay. We rode our bicycles from the hotel to Coligny Beach which was about 3.5 miles one way so it was a bit of a ride when your hauling beach supplies. We could've drove our truck but didn't want to get sand in it.
Okay 4.0
Sadly, we did not enjoy our 2 night stay. The only thing we liked was the pool. We’ve stayed before and it was okay/good. This stay was not good. Very poor conditions this time. Obviously it was not cleaned well. The bathroom especially. Yuck. There was also black mold on the ceiling from a previous water leak?! We won’t stay again.
Excellent 10.0
Pros: The hotel room was very clean. It looked like it had been recently updated. The location was close to a lot of public beach accesses, shops, and restaurants.
Mediocre 3.0
Pros: Location.
Cons: Live bug in my bed. Dead roach in the bathroom. The shower curtain bracket was coming loose from the wall. Baseboard was coming loose from wall in the bathroom. Beds were hard.
Okay 5.0
Pros: It was inexpensive
Cons: Old and outdated. Our room didn’t have a fire alarm just a hole with wires. Air conditioner barely able to keep room cool and very loud.
Mediocre 2.0
Cons: I had to request three remotes before I got one that worked. The hotel made a big deal about no smoking but staff were smoking right outside main lobby on the route to the rooms. Phone was not working, no cups for coffee. Definitely would not stay again.
Excellent 9.0
Pros: The staff was incredibly helpful. We booked another room and when we got there, they staff was rude and basically laughed at us and said they had been booked for months and their website was having problems. The staff at RRI were exceptional and kind.
Cons: Bathroom was a touch dirty. But we were so happy to be in a room and find a place to sleep.
Good 7.0
Pros: Close to restaurants
Cons: No on-site laundry facility
Mediocre 3.0
Pros: The best part of this trip was talking with the staff, She was super nice and friendly.. However, this place is a dump.. and I can’t possibly recommend it to anyone 😒
Poor 1.0
Pros: The location is beautiful and the staff who were there were nice but only 1 person at a time in the evening for the whole property.
Cons: The rooms were dirty, smelled, wouldn't cool off, and had horrible beds. We heard the place changed management last October. It was wonderful when we stayed there a few years ago. Also the police were in the back during to suspected drug dealing
Okay 4.0
Pros: Close to where the wedding was located.
Cons: Not very clean, no coffee or breakfast, expected a lot more for the money! Didn't feel safe and key card never worked.
Excellent 10.0
Pros: The hotel was very clean and located at the center of the action. Excellent value. AND pets stay for free!
Poor 1.0
Pros: None
Cons: No Microwave
Excellent 8.0
Pros: Reasonable price for the location.
Cons: Only that the comforters were quite stained. Of course, due to covid, pool was closed as was the continental breakfast, which was expected.
Good 7.0
Pros: Staff
Cons: No laundry, have to pay extra for small Refrigerator and microwave
Excellent 10.0
Pros: Hotel employee at the Front Desk. She's the best!!
Excellent 10.0
Pros: Hotel employee at the Front Desk. She's the best!
Excellent 10.0
Pros: Hotel employee at the Front Desk! She's the best!
Mediocre 3.0
Cons: Very dirty!
Mediocre 2.0
Pros: location great
Cons: poorly maintained. The area around the building needed cleaning up. The baseboard coming off in the bathroom. The headboard of the bed all dusty. The toilet was loose on the floor at the base.
Good 7.0
Pros: Great price
Cons: The first room was smokey but they allowed me to go to another room and it was fine.
Good 7.0
Pros: Reasonable pricing
Cons: Location could be better
Good 7.0
Pros: Hotel was clean and easily accessible from the main road. There is a breakfast place called Stacks within walking distance.
Cons: The rooms are very small. The free breakfast selection was had a bare minimum selection to choose from.
Good 6.0
Pros: ok
Cons: ok
Good 7.0
Pros: As expected amenities, and great location for Hilton Head Island.
Okay 4.8
Pros: Loc
Cons: Smelled like mold.... musky
Poor 1.0
Pros: Nothing
Cons: The furniture was very old the floor wasn't clean the room had a badsmell in the room
Poor 1.0
Pros: Receptionist was very apologetic. The maintenance man tried to explain away the dirtiness by telling me how difficult it is to keep tub mats clean of dirty footprints because of the mat's composition. Seriously?
Cons: Even minimal cleaning was a fail. Floor was clean, only in central space. Old liquid spills, trash, coins, and candy wrappers were under the bed. Toilet was dirty underneath. Headboards of bed were dirty enough to leave trail when wiped with finger.
Good 7.1
Pros: I liked that the hotel was close driving distance to the beach and a much better rate then other hotels of similar distance. It was quiet at night and clean enough. Better than other Red Roof Inns that I've stayed at.
Cons: There isn't a breakfast or a quick place to pick something up within walking distance.
Good 6.0
Pros: dogs stay free
Good 6.0
Pros: The location and staff were helpful and very nice.
Cons: The rooms were not that clean. We had to clean before we used the restroom and the floor under the bed still had garbage left there. Disgusting.
Good 6.5
Pros: Location, price, and staff were the pluses of our stay at the hotel.. All these were more than adequate..staff was super great..
Cons: The room had a little to be desired as far as cleanliness.. Floors were a vinyl and were in a desperate need of a mopping.. Other than that it was a $80 hotel room.. For the money and location I don't think you Could beat it..
Okay 5.7
Cons: Two of my players got bedbugs in thier room. They lost a lot of points for that.
Good 7.1
Cons: it smelled a little musty but seemed clean
Excellent 8.6
Pros: THE ROOM WAS VERY CLEAN OUR BED BEING KING SIZED WAS COMFORTABLE THE ACCESS TO MOTEL WAS EASY OUR STAY WAS A VERY ENJOYABLE OCCASSION WE WOULD DEFINATELY USE RED ROOF IN THE FUTURE
Red Roof Inn Hilton Head Island - Hilton Head Island
Rated no. 15
6.2
Good 6.2
Based on 1,198 reviews
Details
Reviews

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