Sheraton Saigon Hotel & Towers is conveniently situated for sightseeing in the District 1, with Saigon River only a few minutes away and Ho Chi Minh City Hall a short stroll away. Some of the facilities provided at this 5-star hotel include a rooftop terrace with city views.
Guests of Sheraton Saigon Hotel & Towers can indulge themselves with a range of relaxation amenities at Aqua Day Spa, which features an outdoor pool, a Jacuzzi and a sauna. For a fast and effortless check-in and departure experience, guests can take advantage of the express check-in/check-out kiosk.
Recently refurbished, the hotel has 470 stylish rooms. The kitchenette is equipped with a refrigerator, and allows guests to self-cater. A mini bar, a spa bath and movies-on-demand are also provided.
Sheraton Saigon Hotel & Towers provides a varied dining experience with Li Bai Restaurant and The Lounge. Places to dine at the hotel include Saigon Café and Level 23 Signature Restaurant.
Tourist attractions near Sheraton Saigon Hotel & Towers include Ben Thanh Market and Reunification Palace. The helpful staff at the tour desk are available to book and organise activities in Ho Chi Minh City.
Services and conveniences
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Accessibility and suitability
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Cons:Hotel was old and run down - poorly staffed and rooms were poorly maintained
Cons:Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell me the name of your girlfriend, a Vietnamese girl can't be your guest. They kept interrogation about the identity of my girlfriend even when I explained that I am not sure if my girlfriend may want to stay while checking in. They kept insisting that I share the personal information about the girlfriend, breach of PII law in western countries. My lady Vietnamese guests were extremely uncomfortable in coming anywhere near the hotel due to the notoriety in treating them badly by the hotel management staff. 3. Guest Relation Manager and Hotel Director took no action, courtesy upgrade or any other offer when the abuse, discomfort and experience related issues were brought to the attention of the staff in-spite of clearly indicating no intention to break local laws. Was made to feel like a criminal. Even when reminded that I was there customer and am having a bad experience, they asked me to feel free to report whatever I feel in the review and they will not amend or change any of the experience. When asked if I can cancel the booking, they said yes for the full fee, so practically I had no choice but to suffer the stay. 4. Internet is around $17 USD per day if it isn't part of the room rate. If you happened to overlook the internet part, hotel wants you to come down to the sitting area with limited seats to use free wifi. In the day and age of personal devise usage, really sorry to see the over the top internet charges. 5. Very limited western choices for breakfast, breakfast choices not worth the cost. They have a special sitting area for single guests, staff insists that single guests are confined to the designated single guests section. 6. They have a standard procedure for single guests, after 8 pm, they have an escort lady to drop you to the elevator so you can have no guest with you when you go to bed :)
|Check in anytime after 15:00, check out anytime before 12:00|
|Cancellation/pre-payment policies vary by room type and provider.|
Guests with existing Sheraton Saigon Hotel & Towers reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Saigon Hotel & Towers for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Saigon Hotel & Towers is located at 88 Dong Khoi Street in District 1, 1.2 miles from the centre of Ho Chi Minh City. Dong Khoi is the closest landmark to Sheraton Saigon Hotel & Towers.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Saigon Hotel & Towers.
Yes, Sheraton Saigon Hotel & Towers offers free Wi-Fi.
Yes, Sheraton Saigon Hotel & Towers offers free parking.
No, Sheraton Saigon Hotel & Towers does not offer free airport shuttle service.
Sheraton Saigon Hotel & Towers is 4.3 miles from Ho Chi Minh City. Sheraton Saigon Hotel & Towers is 82.5 miles from Cần Thơ.
No, pets are not allowed at Sheraton Saigon Hotel & Towers.
Yes, Sheraton Saigon Hotel & Towers has a pool on-site.