Good to know
|Distance to city centre||1.2 mi|
|Nearest airport||Ho Chi Minh City|
|Distance to airport||4.3 mi|
|"Staff was friendly and courteous"||(in 17 reviews)|
|"Very nice room with an amazing view."||(in 24 reviews)|
|"concierge very helpful breakfast sumptuous."||(in 11 reviews)|
Time of year
Show reviews that mention
|beautiful view||in 14 reviews|
|breakfast and room||in 19 reviews|
|club level||in 4 reviews|
|countries||in 4 reviews|
|daughter delighted||in 4 reviews|
|excellent location||in 27 reviews|
|room service||in 20 reviews|
|room with an amazing||in 34 reviews|
|shd||in 2 reviews|
|slog||in 2 reviews|
|staff friendly||in 24 reviews|
|swimming pool||in 6 reviews|
|wifi chargeable||in 2 reviews|
Hotel was old and run down - poorly staffed and rooms were poorly maintained
Young Men Christian Association Hostel for Boys!!!
Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell me the name of your girlfriend, a Vietnamese girl can't be your guest. They kept interrogation about the identity of my girlfriend even when I explained that I am not sure if my girlfriend may want to stay while checking in. They kept insisting that I share the personal information about the girlfriend, breach of PII law in western countries. My lady Vietnamese guests were extremely uncomfortable in coming anywhere near the hotel due to the notoriety in treating them badly by the hotel management staff. 3. Guest Relation Manager and Hotel Director took no action, courtesy upgrade or any other offer when the abuse, discomfort and experience related issues were brought to the attention of the staff in-spite of clearly indicating no intention to break local laws. Was made to feel like a criminal. Even when reminded that I was there customer and am having a bad experience, they asked me to feel free to report whatever I feel in the review and they will not amend or change any of the experience. When asked if I can cancel the booking, they said yes for the full fee, so practically I had no choice but to suffer the stay. 4. Internet is around $17 USD per day if it isn't part of the room rate. If you happened to overlook the internet part, hotel wants you to come down to the sitting area with limited seats to use free wifi. In the day and age of personal devise usage, really sorry to see the over the top internet charges. 5. Very limited western choices for breakfast, breakfast choices not worth the cost. They have a special sitting area for single guests, staff insists that single guests are confined to the designated single guests section. 6. They have a standard procedure for single guests, after 8 pm, they have an escort lady to drop you to the elevator so you can have no guest with you when you go to bed :)
Helpfulness of the concierge. Convenient location to interesting sights. Outstanding breakfast. Live music in the lobby. Quiet.
Sheraton Saigon Hotel & Towers is strategically located in the heart of Ho Chi Minh City. The multi-award-winning hotel is on the famous Dong Khoi Street, surrounded by the city's vibrant business and entertainment district. The 5-star hotel is just a short walk from popular attractions such as the Opera House, Ben Thanh Market, War Remnants Museum and Reunification Palace. We also offer easy access to top restaurants and corporate offices. Stay and relax in one of our 484 stylish guest rooms or suites. Each room features a Sheraton Signature Sleep Experience Bed and a stunning view overlooking Ho Chi Minh City or the Saigon River. We look forward to welcoming you to a city steeped in charm and tradition.
based on 4,600 reviews
Things to know
- Friendly atmosphere
- Nice building
- Great menu
- Pleasant entrance area
Policies vary by room type and provider.
FAQs when booking at Sheraton Saigon Hotel & Towers
Where is Sheraton Saigon Hotel & Towers located?
Sheraton Saigon Hotel & Towers is located at 88 Dong Khoi Street in District 1 - Pham Ngu Lao, Consulates District, 1.2 miles from the centre of Ho Chi Minh City. Dong Khoi is the closest landmark to Sheraton Saigon Hotel & Towers.
When is check-in time and check-out time at Sheraton Saigon Hotel & Towers?
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Saigon Hotel & Towers.
Does Sheraton Saigon Hotel & Towers offer free Wi-Fi?
Yes, Sheraton Saigon Hotel & Towers offers free Wi-Fi.
Does Sheraton Saigon Hotel & Towers offer free parking?
Yes, Sheraton Saigon Hotel & Towers offers free parking.
Does Sheraton Saigon Hotel & Towers offer free airport shuttle service?
No, Sheraton Saigon Hotel & Towers does not offer free airport shuttle service.
How far is Sheraton Saigon Hotel & Towers from the airport?
Sheraton Saigon Hotel & Towers is 4.3 miles from Ho Chi Minh City. Sheraton Saigon Hotel & Towers is 64.5 miles from Svay Rieng.
Can you bring pets to Sheraton Saigon Hotel & Towers?
No, pets are not allowed at Sheraton Saigon Hotel & Towers.
Does Sheraton Saigon Hotel & Towers have a pool?
Yes, Sheraton Saigon Hotel & Towers has a pool on-site.
Most popular landmarks
- Dong Khoi 64 yd
- Nha hat lon Thanh pho Ho Chi Minh 137 yd
- Tháp Tài chính Bitexco 0.3 mi
- Saigon Skydeck 0.3 mi
- Bưu điện Trung tâm Sài Gòn 0.4 mi
- Nha tho Duc Ba Sai Gon 0.4 mi
|Ho Chi Minh City||4.3 mi|
|Svay Rieng||64.5 mi|