Overview

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Charterhouse Causeway Bay

209-219 Wanchai Road, Hong Kong, Hong Kong
+852 2833 5566

£47+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 9,367 reviews
See all reviews

Review highlights

  • 9.5
  • 8.7
  • 8.4
  • 4.2

Good to know

  • Close to public transport
  • Great shopping

Nearby

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    About

    With a stay at Charterhouse Causeway Bay, you'll be centrally located in Hong Kong, minutes from Queen Elizabeth Stadium and Times Square Shopping Mall. This hotel is close to Happy Valley Race Course and Hong Kong Convention and Exhibition Centre.

    Rooms

    Make yourself at home in one of the 294 guestrooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

    Amenities

    Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a beach bar. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Parking (surcharge)
    • Business centre
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Storage available
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    Map

    Map

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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 9,367 reviews
    • 9.5 "Terrific location."
    • 8.7 "Very good internet connection."
    • 8.4 "Great service."
    • 7.4 "Good breakfast."
    • 4.2 "Rooms are not good."
    • 3.1 "Quite uncomfortable."

    Overall rating

    8.0 Good
    Based on 1,873 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      7.9 "Near to public transport, according to 79%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.9 "Very good internet connection."
      8.4 "84% said the wifi quality was great."
      9.6 "96% thought it was a great value."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 7.5 "Good breakfast."
      9.0 "90% were happy with the price of the breakfast."
    • 4.9 "Rooms are not good."
      2.4 "76% said rooms were small."
      2.5 "75% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      2.1 "79% thought they were poorly maintained."
      2.0 "80% found problems with the furniture."
      1.7 "Air conditioning was criticized by 83%."
      3.0 "70% said the bathroom was dirty."
      5.0 "50% thought the bathroom was big enough."

    Overall rating

    8.0 Good
    Based on 2,529 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      8.1 "Near to public transport, according to 81%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to sightseeing."
    • 9.0 "Internet works perfectly."
      8.4 "84% said the wifi quality was great."
      9.8 "98% thought it was a great value."
    • 8.2 "Great service."
      7.9 "79% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
    • 7.2 "Good breakfast."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 3.6 "Rooms are not good."
      1.7 "83% said rooms were small."
      2.7 "73% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      1.0 "For 90%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      2.8 "72% said the bathroom was dirty."
      2.2 "78% thought they were poorly maintained."
      2.0 "Air conditioning was criticized by 80%."
      1.2 "88% were unsatisfied with the kitchenette."
    • 2.3 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
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    Overall rating

    8.2 Excellent
    Based on 2,341 reviews
    • 9.6 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.4 "94% liked the proximity to shopping."
      8.7 "Near to public transport, according to 87%."
    • 8.5 "Very good internet connection."
      7.8 "78% said the wifi quality was great."
      9.7 "97% thought it was a great value."
    • 8.3 "Great service."
      8.7 "87% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 4.0 "Rooms are not good."
      1.5 "85% said rooms were small."
      0.6 "For 94%, the rooms looked old."
      4.2 "58% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      2.0 "Air conditioning was criticized by 80%."
      4.8 "52% criticized the small bathroom."
    • 2.6 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    • 2.3 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
      4.8 "52% criticized the small bathroom."
    View all review categories

    Overall rating

    7.8 Good
    Based on 2,622 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      8.4 "Near to public transport, according to 84%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
      9.8 "98% thought it was a great value."
    • 7.9 "Good service."
      8.0 "80% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 7.1 "Good breakfast."
      8.3 "83% were happy with the price of the breakfast."
    • 4.8 "Not very clean."
      4.9 "51% said rooms were dirty."
      2.6 "74% said the bathroom was dirty."
    • 4.3 "Rooms are not good."
      2.6 "74% said rooms were small."
      4.9 "51% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
      2.0 "80% found problems with the furniture."
      1.9 "81% thought they were poorly maintained."
      3.7 "63% had problems with the shower."
      0.8 "92% were disappointed with the minibar."
      2.0 "Air conditioning was criticized by 80%."
      2.6 "74% said the bathroom was dirty."
      3.6 "64% thought the tv was sub-standard."
    • 3.5 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
      4.3 "57% didn't like the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Close to public transport"
    "Great shopping"
    data provided by TrustYou

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