Overview

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Charterhouse Causeway Bay

209-219 Wanchai Road, Hong Kong, Hong Kong
+852 2833 5566

£47+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 9,646 reviews
See all reviews

Review highlights

  • 9.5
  • 8.8
  • 8.4
  • 4.2

Good to know

  • Friendly atmosphere
  • Great shopping

Nearby

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    About

    With a stay at Charterhouse Causeway Bay, you'll be centrally located in Hong Kong, minutes from Queen Elizabeth Stadium and Times Square Shopping Mall. This hotel is close to Happy Valley Race Course and Hong Kong Convention and Exhibition Centre.

    Rooms

    Make yourself at home in one of the 294 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

    Amenities

    Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a beach bar. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Parking (surcharge)
    • Business centre
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Storage available
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    Map

    Map

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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 9,646 reviews
    • 9.5 "Terrific location."
    • 8.8 "Very good internet connection."
    • 8.4 "Great service."
    • 7.3 "Good breakfast."
    • 4.2 "Rooms are not good."
    • 3.1 "Quite uncomfortable."

    Overall rating

    8.0 Good
    Based on 1,929 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      8.1 "Near to public transport, according to 81%."
      9.5 "95% liked the proximity to sightseeing."
    • 8.9 "Food is delicious."
      9.7 "Yummy desserts, said 97%."
      9.3 "93% enjoyed the snacks that were offered."
    • 8.9 "Very good internet connection."
      8.4 "84% said the wifi quality was great."
      9.6 "96% thought it was a great value."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 7.5 "Good breakfast."
      8.9 "89% were happy with the price of the breakfast."
    • 4.9 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.5 "75% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      1.9 "81% thought they were poorly maintained."
      1.7 "Air conditioning was criticized by 83%."
      1.9 "81% found problems with the furniture."
      3.1 "69% said the bathroom was dirty."
    • 4.0 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.0 Good
    Based on 2,700 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      8.2 "Near to public transport, according to 82%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to sightseeing."
    • 9.0 "Internet works perfectly."
      8.3 "83% said the wifi quality was great."
      9.8 "98% thought it was a great value."
    • 8.2 "Great service."
      8.3 "83% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
    • 7.4 "Good breakfast."
    • 5.4 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 3.5 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      2.2 "Air conditioning was criticized by 78%."
      1.8 "82% thought they were poorly maintained."
      0.7 "93% were disappointed with the minibar."
      0.9 "91% were unsatisfied with the kitchenette."
      3.3 "67% had problems with the shower."
    • 2.6 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      2.2 "Air conditioning was criticized by 78%."
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    Overall rating

    8.3 Excellent
    Based on 2,411 reviews
    • 9.6 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.4 "94% liked the proximity to shopping."
    • 8.6 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
      9.7 "97% thought it was a great value."
    • 8.4 "Great service."
      8.7 "87% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 3.9 "Rooms are not good."
      1.4 "86% said rooms were small."
      0.6 "For 94%, the rooms looked old."
      4.1 "59% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      2.2 "Air conditioning was criticized by 78%."
    • 2.5 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    • 2.0 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      2.2 "Air conditioning was criticized by 78%."
    View all review categories

    Overall rating

    7.7 Good
    Based on 2,604 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      8.5 "Near to public transport, according to 85%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
      9.8 "98% thought it was a great value."
    • 8.1 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 6.9 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 4.4 "Rooms are not good."
      2.7 "73% said rooms were small."
      0.9 "For 91%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      1.5 "85% thought they were poorly maintained."
      3.8 "62% had problems with the shower."
      0.7 "93% were disappointed with the minibar."
      2.0 "Air conditioning was criticized by 80%."
      2.5 "75% said the bathroom was dirty."
      3.8 "62% thought the tv was sub-standard."
    • 3.3 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      4.7 "53% didn't like the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Great shopping"
    data provided by TrustYou

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