|""Very clean, friendly staff.""||(in 24 reviews)|
|"The room was perfectly clean."||(in 9 reviews)|
|"Young lady who checked us in was very friendly and helpful"||(in 3 reviews)|
|"Bed was too hard"||(in 6 reviews)|
|"No coffee in lobby."||(in 2 reviews)|
|"Neither cooled the room below 74 degrees."||(in 6 reviews)|
|friendly staff||in 57 reviews|
|room was very clean||in 27 reviews|
|bed was too hard||in 21 reviews|
|front desk||in 20 reviews|
|customer service||in 10 reviews|
|bistro||in 8 reviews|
|lobby||in 8 reviews|
|staff member||in 8 reviews|
|health issues||in 2 reviews|
|ready to serve||in 2 reviews|
The staff at the front desk was very friendly, professional and courteous. The hotel location was perfect for us, close to Downtown, Galleria and Rice Village.
The bed in Room 220 was old. The mattress was uneven, and it made sounds when you sat down. The carpet smelled musty.
bad smell in rooms
the location of hotel is good. looks clean from outside. May be good staff..didn't interact much. ample parking available.
the carpet was all wet near the AC and window area. we couldn't look out of the window and can't go near it because of all wet ness. bad smell in the room because of water getting soaked in the carpet. even after changing room the other one had same smell. elevator wasn't working. had to carry all our stuff plus kid in carseat through stairs. bathroom door was jammed. had to pull and push it very hard bathtub is too slippery.
Very friendly staff. Room was modern and clean. Would definitely stay there again!
Will stay here again!
The room and hotel facilities were as expected: clean and comfortable. The STAFF was amazing: attentive, helpful, and just outright friendly! I'm sold - I will definitely stay here again.
Convenient location. Friendly staff
Had some unclean smells about the place
Located in Greenway Plaza-Upper Kirby, this hotel is within 1 mile (2 km) of Richmond Avenue, Greenway Plaza and Lakewood Church. Rice University and Houston Natural Science Museum are also within 3 miles (5 km).
based on 79 reviews
Policies vary by room type and provider.
Guests with existing Courtyard by Marriott Houston-West University reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Courtyard by Marriott Houston-West University for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Courtyard by Marriott Houston-West University is located at 2929 Westpark Drive in Greenway / Upper Kirby Area, 3.9 miles from the centre of Houston. Menil Collection is the closest landmark to Courtyard by Marriott Houston-West University.
Check-in time is 15:00 and check-out time is 12:00 at Courtyard by Marriott Houston-West University.
Yes, Courtyard by Marriott Houston-West University offers free Wi-Fi.
No, Courtyard by Marriott Houston-West University does not offer free parking.
No, Courtyard by Marriott Houston-West University does not offer free airport shuttle service.
Courtyard by Marriott Houston-West University is 10.4 miles from Houston Hobby. Courtyard by Marriott Houston-West University is 18.5 miles from Houston George Bush Intcntl.
No, pets are not allowed at Courtyard by Marriott Houston-West University.
Yes, Courtyard by Marriott Houston-West University has a pool on-site.
Courtyard by Marriott Houston-West University has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.