Overview

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Crowne Plaza Houston River Oaks

2712 Southwest Freeway, Houston, TX 77098, United States
+1 713 523 8448

£71+

Overall guest ratings

7.5/10 Good
Based on 2,956 reviews

Review highlights

  • 8.0
  • 7.6
  • 5.4
  • 5.3

Good to know

  • Friendly service

Nearby

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    About

    Welcome to Our Houston - River Oaks Hotel Located halfway between the Galleria Mall and downtown Houston, our hotel is perfectly suited for both business and leisure travelers. By day you can attend meetings and conferences, and by night you can enjoy the many shops, restaurants and attractions around the city. The Crowne Plaza® Hotel Houston - River Oaks is 100% non-smoking and is situated on the Southwest Freeway near Greenway Plaza.. You can also easily get to the Texas Medical Center, Rice University and University of Houston. If you need to host a special event or meeting, take advantage of our reputation as The Place to Meet in River Oaks. Our hotel offers more than 12,000 sq ft of space, a 24-hour business center, 2-hour RFP response and a personal Crowne Meeting Director. Are you visiting for fun? Staying at the Crowne Plaza® Hotel Houston - River Oaks means easy access to attractions such as Houston Zoo, the Toyota Center, Minute Maid Park and the Houston Livestock Show and Rodeo. Our complimentary shuttle can also take you to the immense Houston - Galleria Mall if you prefer shopping to sports games. Whether you're vacationing or attending a meeting, we're the best place to stay near downtown Houston. Hotel amenities you are sure to enjoy include an outdoor pool, a 24-hour fitness center and the on-site Reeds Restaurant and Bar & Lounge.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Laundry facilities
    • Safe
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    Based on 2,956 reviews
    • 8.0 "Great service."
      8.2 "82% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      9.2 "92% were happy with the shuttle service."
      8.0 "80% were impressed by the valet service."
      9.0 "90% found the restaurant service to be one of the best."
    • 7.6 "Good location."
      9.3 "Easily accessible by car, said 93%."
      8.9 "89% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "City centre within easy reach, said 88%."
      9.8 "98% liked the proximity to sightseeing."
    • 7.0 "Good breakfast."
      6.7 "Breakfast prices were ok, according to 67%."
    • 5.8 "Food is average."
    • 5.6 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.4 "Internet is average."
    • 5.3 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.4 "54% thought the cleanliness of the hotel was average."
      6.3 "Only 63% thought the pool was clean."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
      0.7 "93% complained about the elevator."
      1.0 "90% thought the facilities needed updating."
      3.6 "64% didn't like the architecture."
    • 3.6 "Pool is below average."
    • 3.4 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
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    Overall rating

    7.4 Good
    Based on 916 reviews
    • 7.5 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.5 "Good location."
      8.8 "88% liked the proximity to shopping."
    • 6.9 "Breakfast is mediocre."
      6.6 "Breakfast prices were ok, according to 66%."
    • 5.5 "Internet is average."
    • 5.4 "Food is average."
    • 5.3 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 5.2 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      5.1 "Beds were acceptable for 51%."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      4.5 "For 55%, the lobby entrance was sub-standard."
      1.0 "90% thought the facilities needed updating."
      0.7 "93% complained about the elevator."
    • 3.2 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      4.5 "For 55%, the lobby entrance was sub-standard."
    • 3.2 "Horrible pool."
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    Overall rating

    7.6 Good
    Based on 945 reviews
    • 8.4 "Great service."
      8.2 "82% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      9.5 "95% found the restaurant service to be one of the best."
    • 7.1 "Good location."
      9.2 "Easily accessible by car, said 92%."
      8.9 "89% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.8 "Breakfast is mediocre."
      6.6 "Breakfast prices were ok, according to 66%."
    • 6.1 "Average value."
      6.6 "Breakfast prices were ok, according to 66%."
    • 5.9 "Food is average."
    • 5.6 "Internet is average."
    • 4.9 "Not very clean."
      4.9 "51% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
    • 3.7 "Pool is below average."
    • 3.3 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 3.3 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      3.8 "For 62%, the lobby entrance was sub-standard."
      1.1 "89% thought the facilities needed updating."
      0.6 "94% complained about the elevator."
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    Overall rating

    7.4 Good
    Based on 679 reviews
    • 7.9 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.3 "Good location."
      9.3 "Easily accessible by car, said 93%."
      8.7 "87% liked the proximity to shopping."
    • 6.9 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 5.6 "Food is average."
    • 4.8 "Not very comfortable."
      3.5 "65% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
    • 4.2 "Pool is below average."
    • 4.1 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      2.3 "77% said the bathroom was dirty."
      1.9 "81% had problems with the shower."
      1.9 "Air conditioning was criticized by 81%."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      4.0 "For 60%, the lobby entrance was sub-standard."
      0.6 "94% complained about the elevator."
    • 3.1 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
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    Overall rating

    7.1 Good
    Based on 413 reviews
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.3 "Good location."
      9.4 "Easily accessible by car, said 94%."
    • 7.0 "High value."
    • 6.5 "Breakfast is mediocre."
    • 5.6 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.6 "Food is average."
    • 5.4 "Internet is average."
    • 5.0 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 3.8 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 3.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    room was clean and comfortable
    room was clean and comfortable
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    comfortable bed
    staff was very courteous
    galleria area
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