Along with 2 restaurants, this hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and conference space. Housekeeping is available on request. Hilton Jackson offers 276 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
*Total includes estimated local taxes & fees payable on check out.
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Amenities at Hilton Jackson
Outdoor pool
Fitness centre
Restaurant
Bar/Lounge
Free Wi-Fi
Tea/coffee maker
Coffee machine
Free parking
Business centre
Wi-Fi available in all areas
Reviews of Hilton Jackson
6.5
Okay
869 verified ratings
Wonderful
321
Very good
121
Good
89
Okay
69
Fair
79
Mediocre
47
Poor
143
Summary of reviews
Guests say
Guests consistently praised the cleanliness of the rooms and the comfort of their stays. However, there were significant complaints about the elevators, with many mentioning frequent breakdowns and long wait times. Several reviews noted that the rooms and hotel facilities were outdated and in need of renovation. The pool was also criticized for poor maintenance and safety concerns. Some guests were dissatisfied with the service, citing issues with hospitality and responsiveness. Overall, while cleanliness and comfort were highlights, the hotel's aging infrastructure and amenities detracted from the experience.
AI-generated from customer reviews
Cleanliness8.5 out of 10
Room Size3.5 out of 10
Service3 out of 10
Pool3 out of 10
Lifts0 out of 10
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6.2/10
6.2 out of 10
632 reviews
7/10
7 out of 10
156 reviews
7.3/10
7.3 out of 10
3 reviews
8.8/10
8.8 out of 10
3 reviews
All reviews
6.0
Okay
Chip, Jun 2025
1 working elevator was completely unacceptable. Took over 20mins to get from 3rd floor to the 1st at 6:30am....the wait at lunch/dinner times was abhorrent. The staff was completely unconcerned with the situation. When 3 of your 4 elevators are inoperable there should be a repair team on site but nothing done during my time there. This is not a new situation as the last time I stayed at this hotel...
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6.0
Okay
Anonymous, Jul 2018
Pros (+) Electronic Check In. I can choose my room, and use the app on my phone as a key to get in the room. I never have to see the check in counter. Good location.
Cons (-) Old rooms. I've stayed here a bunch (I'm a Hilton person), and in general, I find housekeeping sloppy. This time, they forgot to put all the sheets on the bed, exposing the comforter (and you don't want to see what they look like with no sheets).
9.7
Wonderful
Anonymous, Aug 2017
Pros (+) Lovely, helpful staff. We were only there for a night, but the location seemed safe. Close to plenty of fast food options and a Starbucks just down the highway. Very pleased to find a pet-friendly Hilton.
Cons (-) The entire state seems to be extremely humid in the summer, so everything in the hotel felt damp, even with the A/C at full blast. Nothing that the hotel could do about it, though, as the A/C otherwise worked very well, keeping us cool (if not dry) through the night.
Location
1001 East County Line Road, Jackson, MS 39211
What's nearby
Beth Israel Congregation2.1 mi
Fountainhead4.7 mi
Mississippi Veterans Memorial Stadium5.2 mi
Mississippi Museum of Natural Science5.2 mi
Eudora Welty House and Gardens5.9 mi
The Oaks House Museum6.6 mi
Smith Robertson Museum and Cultural Center7 mi
Mississippi Capitol Building7 mi
First Baptist Church of Jackson7 mi
Mississippi Coliseum7 mi
Jackson Volcano7.1 mi
Cathedral of St. Peter the Apostle7.2 mi
Policies
Check-in/Check-out
Check in anytime after 16:00, check out anytime before 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Hilton Jackson
Which month has the cheapest rates at Hilton Jackson?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hilton Jackson is April, with an average nightly rate of £70. The most expensive month is November at £113 per night.
What is the cheapest day to book Hilton Jackson?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hilton Jackson is Sunday, with an average nightly rate of £74. The most expensive day is Friday at £107 per night.
FAQs when booking at Hilton Jackson
Where is Hilton Jackson located?
Hilton Jackson is located at 1001 East County Line Road, 7.4 miles from the centre of Jackson. Beth Israel Congregation is the closest landmark to Hilton Jackson.
When is check-in time and check-out time at Hilton Jackson?
Check-in time is 16:00 and check-out time is 11:00 at Hilton Jackson.
Does Hilton Jackson offer free Wi-Fi?
Yes, Hilton Jackson offers free Wi-Fi.
Does Hilton Jackson offer free parking?
Yes, Hilton Jackson offers free parking.
How far is Hilton Jackson from the airport?
Hilton Jackson is 3.6 miles from Madison Bruce Campbell Field. Hilton Jackson is 7.6 miles from Jackson-Evers Intl.
Does Hilton Jackson have a pool?
Yes, Hilton Jackson has a pool on-site.
How does KAYAK find such great Hilton Jackson hotel deals?
KAYAK scours the web for all room deals available at Hilton Jackson in Jackson and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Jackson and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Jackson.
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