Overview

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Best Western Hotel Jena

Rudolstädter Straße 82, 07745 Jena, Thuringia, Germany
+49 3641 660

£51+

Overall guest ratings

7.5/10 Good
Based on 856 reviews

Review highlights

  • 9.0
  • 8.7
  • 6.8
  • 4.5

Good to know

  • Accessible parking

Nearby

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    About

    Welcome to the BEST WESTERN Hotel Jena. Our hotel offers modern comfort with an individual service to pamper our guests and to make them feel at home. The spacious and comfortable 160 rooms and suites are well equipped with bath/shower/WC, hairdryer, telephone, satellite TV, pay TV, radio, minibar and complimentary wireless LAN, which is also available throughout the hotel. Non-smoking rooms are available. Our wellness area is a source of relaxation. Take time out to enjoy all the benefits from our sauna, solarium, massage and beauty studio with natural products. The BEST WESTERN Hotel Jena moreover provides perfect function rooms for business meetings, conferences, weddings and gala dinners. With six rooms from 22 up to 300 square meters we can accommodate up to 250 people. All conference facilities are attractive with elegant settings and daylight, they can be darkened to give any ambience desired, all are air conditioned and equipped with the latest technology. Our friendly, professional team will care for your special needs and requirements. The city of Jena levies a surcharge of 2.00 EUR per day per room which will be added to your final bill. Enjoy your stay. 

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry facilities
    • Spa
    • Train station shuttle
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 856 reviews
    • 9.0 "Terrific location."
    • 8.7 "Great service."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Average comfort."
    • 5.8 "Average amenities."
    • 4.5 "Rooms are not good."
    • 3.6 "Vibe wasn't good."
    • 3.5 "Internet is poor."
    View all review categories

    Overall rating

    7.7 Good
    Based on 231 reviews
    • 9.2 "Terrific location."
      9.6 "Great parking, according to 96%."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 6.0 "Average comfort."
      6.0 "Beds were acceptable for 60%."
      6.2 "For only 62%, the noise level was all right."
      6.7 "Only 67% said rooms were big enough."
    • 4.3 "Rooms are not good."
      3.9 "61% thought they were poorly maintained."
      1.7 "83% were disappointed with the minibar."
      3.3 "67% found problems with the furniture."
      1.0 "Air conditioning was criticized by 90%."
      3.0 "70% complained about the bathroom."
    • 3.8 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."

    Overall rating

    7.4 Good
    Based on 205 reviews
    • 8.9 "Location is great."
      9.6 "Great parking, according to 96%."
      9.6 "96% thought parking was inexpensive."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.2 "Average comfort."
      6.2 "For only 62%, the noise level was all right."
      5.9 "Beds were acceptable for 59%."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 4.6 "Rooms are not good."
      3.7 "63% found problems with the furniture."
      3.0 "70% complained about the bathroom."
      1.1 "Air conditioning was criticized by 89%."
    • 3.9 "Internet is poor."
    • 3.4 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    Based on 171 reviews
    • 8.7 "Location is great."
      9.5 "Great parking, according to 95%."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.1 "High value."
    • 6.8 "Breakfast is mediocre."
    • 6.1 "Average comfort."
      6.1 "For only 61%, the noise level was all right."
      5.9 "Beds were acceptable for 59%."
    • 3.9 "Rooms are not good."
      3.1 "69% complained about the bathroom."
    • 3.5 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 3.2 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.5 Good
    Based on 248 reviews
    • 8.8 "Location is great."
      9.7 "Great parking, according to 97%."
      7.4 "Easily accessible by car, said 74%."
      9.6 "96% thought parking was inexpensive."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 7.1 "High value."
    • 6.8 "Average cleanliness."
    • 6.7 "Breakfast is mediocre."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.9 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      1.6 "For 84%, the rooms looked old."
      3.6 "64% found problems with the furniture."
      4.5 "55% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
    • 3.5 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    View all review categories
    Good to know
    "Accessible parking"
    data provided by TrustYou

    Recent reviews


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