|"Very friendly staff and Very Clean."||(in 62 reviews)|
|"The complimentary breakfast was delicious."||(in 56 reviews)|
|"Just a great place to stay."||(in 7 reviews)|
|"Sometimes the fourth floor smelled like marijuana"||(in 4 reviews)|
|"Hot water needed to be hotter!"||(in 18 reviews)|
|"The pool was cold."||(in 16 reviews)|
|big room||in 238 reviews|
|staff was very friendly||in 128 reviews|
|breakfast was good||in 116 reviews|
|front desk||in 89 reviews|
|bed was comfortable||in 73 reviews|
|pool and hot tub||in 69 reviews|
|hot water||in 57 reviews|
|convenient location||in 49 reviews|
|sitting area||in 26 reviews|
|marijuana smoke||in 21 reviews|
|great place||in 14 reviews|
|first room||in 11 reviews|
|kalamazoo||in 9 reviews|
|found a sock||in 6 reviews|
|tv remote||in 3 reviews|
I felt I was listened too when I had an issue. The room size was very nice (double queen size room)
The pool heater was broke and the water was very cold. My youngest had blue lips.
Great hot tub
Remote control was wrapped in plastic, had hd tv but they didn't spring for had channels, couch dirty
No ice machine apparent on second floor. Slow clogged sink. in kitchenette Shower curtain too short and missing magnets.
Will not go back
Very convenient location to where we were visiting friends, restaurants, stores
Bedding was dirty. Received dirty washcloths from housekeeping (looked like cleaning rags). Left our brand new phone charger in the room after checkout and nobody from housekeeping turned it in.
Clean,quite room, Good breakfast. Ideal location for access to family and the highway. Liked the fact that workout room was available. Great room location, high floor away from the elevstor.
Our was a hot tub room. Even though it was a suite we did not have a table or a sofa.
Found an large-ish piece of trash (that was unidentifiable, but resembled seaweed balled up in a clump) under the bed skirt around midnight. Brought it down to the nighttime desk clerk who did give me a $10 discount off the room. Thought my worries were over. Was I wrong. I was awoken around 1am by very angry men swearing at each other and repeatedly slamming another man against my closed (and thankfully, locked) hotel door. This went on for about 5-10 minutes. As a woman staying by herself, I was quite scared. The next morning, I told the manager I would be canceling the rest of my stay due to the situation last night. She proceeded to tell me that the men who were outside my door last night were frequent customers, and that "they were perfectly harmless, but you didn't know that". Worst customer service I've ever had and worst hotel stay ever.
Room was large and we needed the pull out couch.
Room was not very clean, shower didn't work (dribbled out and made horrible screeching noise when turned to hot.) Metal trim on headboard was hanging off, nasty. Pool was small and hot tub was disgusting, seats covered in yellow grime.
The two time we where there the was I lot kids fam
Was very clean and nice pool and jacuzzi everyone where nice
I lot a kid and to much noise and the hole way kid where nakking at the doors
Disgusting pool, super hard beds and terrible pill
Rooms were large
The pool was disgusting and looked like it had not had a good cleaning in a long time. The bed was like sleeping on a rock and tge pillows were lumpy and not comfortable at all. Overall very disappointed
Nicely updated design of the room colors and bed linens.
Attention to room details needs to improve. The room we stayed in (316) had grout missing between the floor tiles in the bathroom. The main light in the room didn't come on, but just flickered. The light fixture in the bathroom was falling off on one side. The mattress was not firm but lumpy (but was somewhat mitigated by the soft mattress topper). all of this I could have lived with better had the the price not been so out of line with what we are used to spending for much better maintained facilities--which would be more in the $80 a night range. As it was we got a "deal" through Kayak on the room for just $113 for the night as opposed to the $135 a night we would have had to pay when I contacted the hotel directly.
How uncomfortable I felt using the jet tub. I wish there was a way to know that they actually clean them thoroughly. I went down to the front desk to get sanitizer myself. Half the reason we came was for the jacuzzi, and the jets didn't even work.
Centrally located to downtown Kalamazoo attractions, Best Western Plus Kalamazoo Suites is a budget-focused hotel for families and couples. There are 64 rooms in total that are all fitted with a flat-screen TV, fireplace, kitchenette, private bathroom, ironing supplies, free toiletries, a hairdryer, a safe, and wake-up services available upon request. The hotel offers free high-speed Internet on the premises, as well as free parking for those who drive.
Each morning, Best Western Plus Kalamazoo Suites serves free breakfast in the form of a buffet. Guests staying overnight can have breakfast in the early morning, while visiting some of the local eateries on foot for lunch and dinner. Within a 15-minute walk is Anna’s House, Starbucks, and Barrett’s Smokehouse.
The hotel is located six miles from the Battle Creek International Airport, and the front desk concierge services can guide guests through a number of travel and transportation options. Within the vicinity of the hotel is the Kalamazoo Valley Museum, Air Zoo, and Oasis Hot Tub Gardens.
There is an indoor swimming pool that is open year-round, with the water being heated during the colder months of the year. Guests can roam between the pool area and the fitness center, with a fully equipped gym inside. Those who are working away from home can book one of the hotel’s conference facilities or meeting rooms for a business event. Families visiting the hotel can check kids in for free. The banquet room is available for special events or celebrations.
based on 590 reviews
Policies vary by room type and provider.
Best Western Plus Kalamazoo Suites is located at 2575 South 11th Street, 4 miles from the centre of Kalamazoo. Kalamazoo State Hospital Water Tower is the closest landmark to Best Western Plus Kalamazoo Suites.
Check-in time is 15:00 and check-out time is 11:00 at Best Western Plus Kalamazoo Suites.
Yes, Best Western Plus Kalamazoo Suites offers free Wi-Fi.
Yes, Best Western Plus Kalamazoo Suites offers free parking.
No, Best Western Plus Kalamazoo Suites does not offer free airport shuttle service.
Best Western Plus Kalamazoo Suites is 5.8 miles from Kalamazoo Intl. Best Western Plus Kalamazoo Suites is 43.2 miles from Grand Rapids Gerald R. Ford Intl.
Yes, Best Western Plus Kalamazoo Suites has a pool on-site.
Best Western Plus Kalamazoo Suites has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.