Overview

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Kyu Karuizawa Hotel Otowa No Mori

1323-980 Karuizawa, Karuizawamachi, Kitasaku-gun, Nagano 389-0102, Karuizawa 389-0102, Japan
+81 267 427 711

£96+

Overall guest ratings

8.6/10 Excellent
Based on 455 reviews

Review highlights

  • 9.1
  • 8.9
  • 6.7
  • 5.2

Good to know

  • Luxurious Hotel
  • Friendly atmosphere
  • Friendly service
  • Professional service

Nearby

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    About

    When visiting Karuizawa, Kyu Karuizawa Hotel Otowa No Mori is a great choice to consider. Guests looking for a bite to eat can check out Restaurant KEIKI, one of 2 restaurants, which serves French cuisine. There's also a bar/lounge, and rooms offer flat-screen TVs and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Pets not allowed
    • Train station shuttle
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 455 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      8.9 "Housekeeping was great, according to 89%."
      10.0 "100% said the booking process went smoothly."
    • 8.9 "Breakfast is good."
    • 8.7 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
      9.5 "95% thought the hotel was luxurious."
      8.7 "87% said it was a stylish hotel."
      10.0 "100% enjoyed the lobby entrance."
    • 8.1 "Amenities are good."
      7.6 "76% thought the building was wonderful."
      9.3 "93% found the grounds to be nice."
      10.0 "100% enjoyed the lobby entrance."
    • 7.0 "Good location."
      8.6 "Easily accessible by car, said 86%."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.9 "Beds were acceptable for 59%."
    • 5.2 "Average value."
    • 5.0 "Internet is average."
    • 1.4 "Disappointing wellness & sports facilities."
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    Overall rating

    8.5 Excellent
    Based on 168 reviews
    • 9.1 "Excellent breakfast."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
    • 8.7 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 8.1 "Amenities are good."
      7.5 "75% thought the building was wonderful."
      9.4 "94% found the grounds to be nice."
    • 7.4 "Good location."
    • 6.4 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      6.0 "Only 60% said rooms were clean enough."
    • 5.3 "Average value."
    • 4.6 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 263 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      8.7 "Housekeeping was great, according to 87%."
    • 9.0 "Excellent breakfast."
    • 8.6 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
      8.3 "83% said it was a stylish hotel."
    • 6.6 "Location is acceptable."
    • 6.4 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.9 "Only 59% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
    • 5.2 "Average value."

    Overall rating

    8.1 Excellent
    Based on 22 reviews
    • 9.3 "World class service."
    • 6.9 "Location is acceptable."
    Good to know
    "Luxurious Hotel"
    "Friendly atmosphere"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

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