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Walked round Rutland Water and visited three local towns.
Sadly the experience with poor quality expensive food and bad service in the restaurant coloured other aspects of the hotel The food is of very poor quality for the prices being charged. Service in the restaurant poor - beggars polite description. Very small room that would be inconvenient for a stay longer than a couple of nights - no area to relax in other than the bar that was small for the numbers even in November!
Not bad (See above remarks) The swimming pool was not open till late and also I found the going up the stairs to get a toweland also to book in at the desk was a bit of a bind.
Location & views of Rutland Water
Lovely gardens beautifully kept with views over the water. Very good swimming pool available free to guests. Improved service in restaurant. No
Excellent discounted tarriff, good breakfast, quiet room. I could not print my confirmation and reception had me booked in for the wrong night!(12th Nov.) However when I returned home and checked my confirmation it had the correct date the 11th. It was fortuitous that there was a room available
Loved location views one the best English hotels I have stayed in especially for the star rating given. The bed was very uncomfomfortable you could feel the springs left me with an aching back.
The beautiful view from our room over Rutland Water, waking up to that view each morning made our day, and the staff who we had met previously and who made our stay perfect. Nothing to dislike.
the hotel and the fantastic location, cant wait to go back. no
The view of the lake and the friendly staff The bedding - one sheet and a blanket is not enough in November should have had a nice duvet. The hotel was in separate buildings - reception in one, bedroom in others, Restaurant in yet another.
The food was excellent The bed was uncomfortable (room 37)
very pleasant staff and good food room was a bit noisy due to people upstairs, would ask for different one next time
The food was excellent Bit cold getting from room to hotel resturant
Room was large, comfortable and well-appointed. Location beautiful and peaceful. Breakfast very good Evening meal over-priced
Breakfast and dinner were excellent. Courtyard setting very relaxing. Slightly understaffed for dinner / evening bar.
Good location with some excellent views of Rutland Water in distance. Room was comfortable; well appointed bathroom; very comfortable double bed. Some staff a little indifferent; breakfast service was patchy; room make-up did not replace used items,
Room was nice, staff friendly, did not get to use many facilities but they appeared satisfactory. The quality of the breakfast could have been slightly better, meal was slightly under cooked.
Have stayed here twice and will place the hotel on my regular list of places to stay.Great value for money;superb atmosphere;ample free parking with friendly staff eager to help as required.Excellent meals and all round pleasing. Nothing
hotel was quiet, with a comfortable feel and the atmosphere was very plesent
Great personal service from owner and staff
The dining room [dated 1604] and the quality of the food. We felt it was too quiet because of lack of visitors due to weather, floods etc.
The friendly and informal atmosphere and the food was amazingly good. car park a bit on the small side, tv in room outdated, bathroom needed updating
Welcoming, clean and comfortable, lovely old room. A background noise, like a fan, not the en-suite, that ran all the time. it was only noticeable at quiet times, but spoiled a perfect room a little.
Reception staff very helpful Cost of breakfast very poor value for money. Could not accept American Express.
As we only stayed one night it is hard to really comment.
Nice breakfast and very good location for rutland water.
Pleasant and accommodating staff Price of the evening meal for the main course not value for money
Friendly service. Quiet. Very good dinner and breakfast No
Good location for a trip to Oakham and Rutland. Could do with a bit of a clean - there were cobwebs everywhere. Room was cold, and the small portable radiator provided didn't do much to warm it up.
nice and quiet
The food was outstanding. The bed was never made for us. The towels were not changed during our three night stay. The walls were made of cardboard, very noisey! We stayed in room triple b for three nights, the first two nights were quiet, on the 3rd night we must have had a couple of male drunk fishermen in the next room. At approx. midnight, they came into their room next door to us and just did not stop talking and crashing about. It wasn't until about approx. 2 am they finally went to sleep and then the snoring kicked in!! At 6 am they had 2 mobile phones ringing to wake them up and us!! At 7 am they left the room and we had peace at last!!!! If we had had proper brick built walls maybe we would not have heard all of this. Many thanks.
Friendly and helpful staff bathroom floor dirty and carpet covered in bits.Paintwork extremely grubby
Comfortable, friendly and welcoming. Lovely peaceful countryside location. This was ideal for an overnight stay whilst attending a wedding. Could happily have stayed longer. Great breakfast upon departure.
A friendly little hotel with good facilities, in a nice village. No
Friendly Staff Price was a little high compared to some others I used during my trip.
Staff very ready to help, always friendly, food very good. Lovely location.
Excellent food and service None
Room was very comfortable and clean and the location on Rutland Water is good - we have stayed there before. The choice of cooked breakfast was very poor - only scrambled eggs available , no choice of fried or poached for example. Plus it was all basiclly look warm whcih meant by the time you ate it , it had gone completely cold !
The location of Hotel and the atmosphere within. Parts of hotel decor could do with a little T.L.C. We both also found the wardrobe"style" a bit odd and restrictive.
Room not prepared.I.E. Dirty plates empty wine bottles.when we were told room was ready
Friendly Staff and Choice of food at Dinner No
I think the best feature is the location as we were right on the resevoir with easy access to it. Nothing
Ideal position with beautiful view outside our window Chef was not on duty on our first night so menu was limited
The surroundings are beautiful Bathroom smelt of damp Shower could not be used No T.V. zapper Frayed carpet and unfinished paintwork
With a balcony view to die for,to relax in a super four poster,after a whirlpool bath I would recommend this stay as a break of discovery.. Fairly deep pockets required but you shoukd not let that put you off.BEAUTIFUL Nothing found
The location id fabulous
value for money,location,food
FAntastic location with beautiful views. Nice helpful staff especially the waiters at breakfast! Rather 'tired- looking' furniture in the family room. The 'extra bed' in the room was a sofa bed, which was rather uncofortable and also not suitable for young children as our young daughter hurt herr knee on the metal frame when climbing into bed!!
Not enough lighting.
The charming room overlooking the courtyard and the central location especially on market day Lack of relaxing area for 2 octogenarians in the evening
Very friendly, helpful staff, good location for the purpose of our stay which was visiting Burghley Horse Trials, easy to find In need of a bit of updating decor wise, wallpaper coming off in places. Shower wasn't working but was made aware of this at check in and slight price reduction to compensate for this
very near to my son's school
friendly staff; easy access
The staff were excellent, always cheerful and helpful Would have been good if the room had had a shower in addition to the bath
location was excellent and parking facilities good. the hotel needs a good lick of paint and upholstery cleaning.
Very clean and comfortable room, helpful staff and excellent on site restaurant; plus good central location. Disappointing continental breakfast - just toast and coffee!
The location the restaurant
Friendly approachable staff
Cannot rate the hotel as did not get to stay there. Hotel staff were excellent in finding an alternative but Booking.com had caused a massive overbooking in Oakham that night. I would recommend the hotel but not Booking.com
Staff were friendly and attentive,food was excellent although we didn't get our potato's! Location is good and the rooms comfortable. The furniture in the room is tatty and spoiled the moment,the bath is too small, we had to plug the kettle in to the wall by my bedside table,as the nearest point for electric.There is a big slope downwards in the room as well,but it was fun!
convienient with pub and restraunt downstair serving great food and drink and realxingatmosphere a bit noisy after midnight as the pub doesn't close till 2am and the rooms are right above the bar
Homely, good atmosphere Sat night, food good. Exc service from staff
Great place, lively bar, busy restaurant, excellent staff. Excellent low cost hotel Nothing
Very charming with helpful staff. Lovely and convenient setting. Room was a bit dusty, and had to request toilet rolls.
The room with the four poster is fabulous! Get in there if you can. Very nice hotel.
Staff keen to help and really put themselves out to make my stay as comfortable as possible.....Nothing was too much trouble. Food in restaurant reasonably priced and of a good standard/quality Location is also ideal......Right in the centre of the town Cant really find any bad points except I thought the carpet in the room could do with either being replaced,or commercially cleaned?
It was a pleasant surprise. It was more of an old english inn than a hotel. The room was comfortable but the only thing that it lacked was a shower. Instead there was a bath which doesn't appeal to everyone. That there was no shower head.
Very nice clean, welcoming with excellent food. Overcame booking problem with minimum of fuss.