Pros (+) The staff, even clearly understaffed on a New Year’s Day, did a good job. Not amazing but understandable.
Cons (-) The room was dirty, we found an used sock close to the bed which clear shows a lack of quality on the cleaning process.
2 stars
Best Western Plus Strawberry Inn & Suites
7260 Saddlerack Street, Knoxville, TN 37914-9575, United States
Knoxville, TN
See location+1 865 544 7737Photos of Best Western Plus Strawberry Inn & Suites
Overview
BEST WESTERN Plus Strawberry Inn & Suites is situated in Knoxville and features a Jacuzzi and an indoor pool. It also provides a 24-hour reception, a 24-hour business centre and an express check-in and check-out feature.
This traditional hotel offers DVD/video rental, laundry facilities and a BBQ/picnic area. In fine weather, an outdoor terrace provides a nice place to relax.
BEST WESTERN Plus Strawberry Inn & Suites has 64 air conditioned rooms. They are also fitted with a hair dryer, a microwave and a refrigerator.
The area surrounding the hotel has a range of restaurants and cafés. University of Tennessee and Gay Street are an easy car trip away.
Latest deals for Best Western Plus Strawberry Inn & Suites
Amenities at Best Western Plus Strawberry Inn & Suites
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24-hour front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Lift
- Designated smoking area
- Private entrance
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Pool and spa
- Spa
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Things to do
- Gift shop
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Best Western Plus Strawberry Inn & Suites
7.7
Good
675 verified ratings
Wonderful
266
Very good
107
Good
91
Okay
46
Fair
59
Mediocre
36
Poor
70
Summary of reviews
Guests say
Guests appreciated the cleanliness of the rooms and the good location of the hotel. However, there were notable issues with service, particularly with the front desk staff and noise disturbances from nearby rooms and traffic. The breakfast was also mentioned as needing improvement, and some guests experienced problems with room amenities.AI-generated from customer reviews
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Score by provider
7.7 out of 10
3 reviews
7.8 out of 10
9 reviews
All reviews
Pros (+) The room was affordable for an overnight stay and the staff was friendly.
Cons (-) The first floor reeked of smoke. I guess I just expected an updated, more modern version of what we stayed in.
Pros (+) I had stayed in 3 different hotels in the same weekend. This one by far was the best. Very clean, hall smelled like smoke, but the room did not. Room did not show signs of wear. Comfortable beds, a little too soft for me. Room great use of space, didn't feel cramped, large bathroom. Microwave & fridge in room. Loved that there was a small counterspace above the fridge. Microwave was in a shelf att...
Cons (-) Would have been helpful to have a couple more plugs near the bed. I had to unplug the alarm clock to plug in my phone.
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Pros (+) Clean room, friendly staff, and quiet atmosphere made this hotel the perfect pit stop.
Cons (-) Access to it was hard to find, not the hotel's fault.
Pros (+) Room was comfortable; staff were very friendly; breakfast was good. A very very pleasant stay
Cons (-) Nothing
Pros (+) Great comfy clean place. Good breakfast and friendly staff (except the day manager who was a raging b-hole)
Cons (-) The day Manger lady was terrible. She was very vocal and mean about her unliking of the low rates we got and how annoying it is to her for people to book online. She tried to charge us twice and argued with us about what we said and what we did. It was insane!
Pros (+) Great room, very comfy. Friendly staff (except the day manager)
Cons (-) The day manager at this hotel was very very rude that we got our reservation online and that we got such a discount. She repeatedly commented on how annoying it is when people book online and pay so little. She was crazy crazy rude when we checked out. She tried to charge us twice for the room and argued with us for over 20 mins abut weather the charge was already taken off our credit card. Also, ...
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Pros (+) Good value. Great location
Pros (+) Breakfast buffet Beds were comfortable
Cons (-) The front desk receptionist really seemed to hate her job. We asked for suggestions on where to eat and she acted as if she was annoyed that she had to answer our question. Breakfast in the morning was bare and didn't look appetizing.
Location
7260 Saddlerack Street, Knoxville, TN 37914-9575
What's nearby
- Knoxville Zoo6.4 mi
- Knoxville Civic Auditorium and Coliseum8.1 mi
- Knoxville Riverboat Company8.3 mi
- Andrew Johnson Building8.3 mi
- Bijou Theatre8.4 mi
- Tennessee Theatre8.4 mi
- Gay Street8.4 mi
- East Tennessee Historical Society8.4 mi
- Knox County Courthouse8.4 mi
- Market Square8.5 mi
- First Baptist Church8.5 mi
- Medical Arts Building8.6 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western Plus Strawberry Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Nearby hotels and places to stay
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See most recommended stays in KnoxvilleGood to know
Value for money | 7.9 |
|---|---|
Distance to city centre | 8.6 mi |
Nearest airport | Knoxville McGhee Tyson |
Distance to airport | 18.0 mi |