Cons: When we picked up the van, it had not been cleaned and had very little gas. The second time we started the van, the check engine oil light came on. When we dropped off the van, we were told we would be charged an additional $500 unless we vacuumed the van to remove some dog hair.
10.0 Excellent25 Jun 2021
Pros: The staff was great. Pick up and drop off was a breeze.
1.9 Horrible22 Jun 2021
4.0 Okay21 Jun 2021
Pros: Worst rental everCons: Car was extremely dirty with trash and animal hair. The smoke smell was terrible and burn holes in the seats. Car was loud as perhaps incorrect tire size.
10.0 Excellent21 Jun 2021
Pros: Pickup & dropoff were very smooth/simple, staff was friendly and helpful
2.0 Mediocre18 Jun 2021
Pros: Pick up was horrible they increased my price without knowledge from $98 to $131 and I prepaid so theu charged it without permission said its called supply in demand I was ticked I will never used hertz ever again !!! Ever !!!! They had one worker checking in so I was standing in line with 8 ppl ahead of me and probably 8 behind me and the price gouge on rental im so against it amd im sharing this with everyone i knowCons: They are slow ,deceitful ,and I will never use again plus after increasing price after I prepaid i asked can't ypu at least honor my military discount they said no cause ypu prepaid so if I was jist checking you in I coild have gave ypu a discount, so they don't honor a prepaid customer they are horrible customer service
2.0 Mediocre15 Jun 2021
Cons: I made a mistake in booking , had it starting day later than I needed, but hertz agents at the airport counter and at offsite location were completely unhelpful. Not a slightest effort to help me resolve the problem. Ended up canceling reservation and scramble to find alternatives
2.0 Mediocre27 May 2021
Pros: The rental facility was decent.Cons: Although I already paid for the car on-line, they made me pay again at the facility. Plus, despite having a huge fleet of cars on the lot, I received the smallest POS around. Personal belongings from the previous renter were in the car, so I seriously question their cleaning procedures.
Pros: Everyone at this location are very helpful and professional.Cons: I would really like it if Enterprise put floor mats back into cars. It is much easier to clean a rubber floor mat than a carpet before returning the rental.
2.0 Mediocre25 Jan 2021
Pros: Not much too like other than car was fairly new.Cons: Car was not clean. Had to drive with windows down the entire time due to extreme smoke smell. Trash left in glove box. We were originally scheduled to have an SUV that we booked months ago and location gave it away to another costumer forcing us to either take a mini van or a small car. Location did not inform us that they were closed on Sunday when we were scheduled to drop off either.
10.0 Excellent27 Dec 2020
Cons: Absolutely perfect , had no issues whatsoever !!!
10.0 Excellent7 Dec 2020
Pros: Super easy drop off. Efficient pick up.Cons: Nothing.
10.0 Excellent29 Oct 2020
Pros: staff was friendly and helpful, car was excellent. had no problems. overall a great experience, and i'll definitely use enterprise the next time i need a rental car!
10.0 Excellent27 Oct 2020
Pros: The staff was friendly and made the whole transaction smooth as silk. As a matter of fact, due to an issue with the plates being expired on my original vehicle, I was able to get an upgrade at no additional cost, which competitors don't always offer. Checking in literally took me about minutes.Cons: I rarely have an issue with Enterprise, which is why I have only strayed once :-) I would never rent from anywhere else.
2.0 Mediocre5 Oct 2020
Cons: I had flight delays, which were beyond my control which resulted in my rental was given to someone else.
4.0 Okay26 Sep 2020
Pros: Drop off was fine. They said our reservations were at the other location not the airport. When I booked it said Knoxville airport. So they gave us a smaller vehicle and charged 70 dollars more. They told me I booked at wrong location. Very upset. Would like a refund if the difference we were charged versus what i booked.Cons: It would of been nice to get the car and price we booked for. Will not book with enterprise again
10.0 Excellent15 Jul 2020
Pros: Staff was super friendly and helpful. Drop off and pick up was easy and quick. Thank you guys!!
Pros: The staff was very quick to tell me that they actually did not have any car for me. So, instead of wasting what could have been hours, they only wasted one hour of my life.Cons: The rental agency could have notified Kayak that they actually did not have any cars.
8.0 Excellent30 Dec 2018
Tahoe rentalPros: The car was great. Everyone was easy to work with.Cons: Car had dog hair everywhere inside of it from driver before I’m assuming. It wasn’t a huge crazy amount but was enough to make me nervous because I didn’t want to get fined for it.
2.0 Mediocre5 Dec 2018
They did not provide me with a carPros: NothingCons: The agent told me that my debit card doesn’t have (something) I don’t know what he wanted! He then asked for my social security and I never give that out. So he asked for a diff method of payment and I didn’t have that! So he was not able to give me the car!
10.0 Excellent25 Sep 2018
Easy returnPros: No issues at all to return the car!
8.8 Excellent2 Jan 2018
Close call!Pros: Friendly staff, quick service, clean car in good conditionCons: Wasn't notified that the location was closing early because it was New Years Eve. I arrived just as they were closing. Another 5 minutes and I would not have gotten a car!
10.0 Excellent21 Dec 2017
Pros: Friendly staff at both ends of rental.
6.0 Good29 Oct 2017
Pick up not near airportPros: Clean, helpful representativesCons: I arrived at Knoxsville airport and the pickup location was 20 mins away, which wasn't clear at time of booking. Luckily there was a car available at the airport, but I had to spend more money to rent it! Argh. There should have been a warning that the rental pickup was so far away.
10.0 Excellent24 Aug 2017
Everything was perfect! Everyone was very helpful!Pros: Everything!Cons: Nothing!
8.4 Excellent30 Mar 2017
Good experiencePros: They just gave me the same Nissan Versa I brought to them as a one way rental. It was comfortable for me.Cons: As long as there in no wind Versa drives fine, but wind easily blows it off.
9.6 Excellent20 Oct 2016
Pros: Good gas mileage and good pep for a 4 cylinder engine.
Amazing deal!Pros: Excellent value for a luxury SUV! Third summer in a row to rent a luxury SUV from this location and we couldn't be happier!
6.8 Good24 Jul 2017
Great customer service!Pros: The people at AvisCons: The car was loud and not very comfortable
2.0 Mediocre18 Jun 2016
Never againPros: NothingCons: I reserved a mini van almost two months in advance. I show up at my scheduled pickup time after driving over an hour to get there. The person working the desk tells me they didn't have any mini vans available and they "upgraded" me to a large passenger van. I told him that wasn't acceptable. He told me that's all he had. I told him a phone call would have been nice. He just looked at me like he had no idea what I was talking about. So glad I called early. It was a great way to start our vacation........never again.
9.2 Excellent4 May 2016
ValuePros: We put 3000 miles touring the Southern Unites States. I think we filled up with 20.00 dollars each time it cost us very little.Cons: When we picked the car up the person did not explain how to drive the car s features. Where's the gas the trunk lock the lights etc. but the worst was the tolls we didn't know what to do on toll roads that bill the plate. We were franticly calling phone numbers for Avis.
There is much to explore in and around Knoxville, so why not make the most out of your holiday and rent a car to gain the most flexibility? It will not only be easier to whizz through the city of Knoxville and visit the zoo, the Memorial Park, or the local golf club, but travelers also get the opportunity to venture out and discover the hidden secrets of the Great Smoky Mountains National Park, for instance, which is just under an hour away.
McGhee Tyson Airport is about 14 miles from Knoxville center, and the easiest way is to rent a car directly from their on-site agencies, including Hertz, Avis, or Alamo. This way you can start your time in Knoxville hassle-free and will be in the heart of the city in less than half an hour via the US-129 N.
Whoever is visiting Knoxville in the winter time should be prepared to drive on ice, as snow is a regular companion of the cold months here. Ensure the hire car has winter tires on and adjust your speed, as snow and rain can turn the streets into icy slides. Sudden braking or accelerating should also be avoided; but with the proper preparation, even the winter in Knoxville is nothing to worry about.
Even though the city is not as clogged up as other major US cities, rush hour can still mean congested roads, and it is advised to avoid driving through the city between 8-9am and 4-6pm. Especially the interstates 40 and 640 can be congested during peak times and should be avoided if possible.
25% of our users found a car hire in Knoxville for £26 or less
Book your car hire in Knoxville at least 1 day before your trip in order to get a below-average price
Economy car hires in Knoxville are around 39% cheaper than other car types, on average
FAQs about car rentals in Knoxville
Some car hire companies in Knoxville which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Alamo, Budget and Avis
On average a hire car in Knoxville costs £34 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Knoxville are Enterprise (7.4, 61 reviews), Hertz (7.3, 157 reviews), and Dollar (6.8, 51 reviews).
The average price of fuel in Knoxville is £2.55 per litre over the past 30 days. Filling up a tank of fuel costs between £31 and £41, depending on the car size.
The only car hire company onsite at McGhee Tyson airport is Hertz.
Car hire companies that offer shuttle or pick-up services from McGhee Tyson airport to off-airport locations include Alamo, Budget, Avis, Enterprise and Hertz.
A Economy car hire in Knoxville costs £26 per day, on average.
A Intermediate car hire in Knoxville costs £29 per day, on average.
A Compact car hire in Knoxville costs £29 per day, on average.
In Knoxville, cars are most frequently hired at Budget 2055 Alcoa Highway (11 miles from city centre).
On average hiring a car in Knoxville costs £237 per week (£34 per day).
On average a car hire in Knoxville costs £1,016 per month (£34 per day).
When visiting in the winter, a 4-wheel-drive car is a wise choice to make to ensure maximal road grip and a smoother driving experience. An SUV or a minivan provide a good deal of space for luggage or families, are good for driving even in bad weather, and are not too bulky to navigate through the city.
Speed limits are posted on the right-hand side of the road. If no clearly posted sign is visible, the general regulations permit 30 mph in residential areas, 55 mph on two-lane roads, and up to 70 mph on interstates and freeways. Always adjust your speed to the prevailing weather and road conditions.
Petrol in Knoxville is quite cheap compared to many other US states and cities with an average price of $2 per gallon. Petrolstations like Pilot or Sam’s Club also offer rates as low as $1.90, so if you want to save money, look for the best rates available and start your hunt for the right petrol stations well in advance.
As in most US cities, on-street parking is metered in Knoxville and is free on Sundays and holidays in most areas -- simply check the designated sign. There are also many parking lots and garages available in downtown and around, such as the Dwight Kessel Garage, which costs around $7 per day, or the Promenade Garage with its daily rate of about $5.