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Hilton Knoxville

501 West Church Avenue, Knoxville, TN 37902-2591, United States
+1 865 523 2300


Overall guest ratings

8.5/10 Excellent
Based on 858 reviews

Review highlights

  • 8.7
  • 8.4
  • 7.2
  • 4.2

Good to know

  • Professional service
  • Great shopping


    show all


    Step into the warm and inviting charm of East Tennessee hospitality at the Hilton Knoxville. The Hilton Knoxville hotel is situated in the heart of downtown, the gateway to scenic East Tennessee. With a covered sky bridge to the Knoxville Convention Center, a short walk to the University of Tennessee campus, views of the Tennessee River & Neyland Stadium, and perfectly situated in the downtown business district, the Hilton Knoxville is convenient to it all. To better serve the needs of our guests, the Hilton Knoxville offers: *Downtown Knoxville's only full-service Starbucks, located on the lobby level *New Cyber Cafe - complimentary to guests! *Marty's Bistro, The Market Cafe; & Orange Martini for relaxing good times *All-new spacious guest rooms offering contemporary decor *24-hour Valet Parking available *Complimentary High-Speed Wireless Internet access in each guest room and throughout hotel *Curved shower rods and granite guest baths *Complimentary USA Today delivered to guest room *Crabtree & Evelyn amenities, coffee makers, iron & board, and hair dryers in each guest room *Newly-expanded exercise facility for the exercise enthusiast *Outdoor swimming pool and sundeck *Hilton HHonors Concierge Level & Lounge offering Breakfast & Hors D'oeuvres Over 14,000 sq. ft of newly-renovated contemporary meeting space Each of our spacious Hilton guest rooms offers the finest in modern amenities, as well as contemporary decor and spectacular views of the Great Smoky Mountains. The Hilton Knoxville offers two restaurants - The Market Cafe, serving breakfast and lunch, and Marty's Bistro, open for dinner Monday through Saturday. The Market Cafe offers the finest of American Cuisine in a casually elegant atmosphere, along with a full breakfast buffet each morning. Marty's Bistro concentrates on regional ingredients and classical presentation. Guests can also unwind with a cocktail or specialty martini in our lounge, The Orange Martini. The Hilton hotel in Knoxville, Tennessee is just a 45-minute drive from Dollywood, Dolly's Splash Country, Sevierville, Gatlinburg, and the Great Smoky Mountains National Park. The avid golfer will enjoy being positioned within 30 minutes of 16 beautifully maintained golf courses. Water skiing, snow skiing and boating are available within a 30-minute drive. The Hilton Knoxville is within a short walking distance of the federal and state government buildings, TVA, Alcoa, Kimberly-Clark, Brunswick Boat Group, First Tennessee Bank, Market Square, the University of Tennessee and only one block from the site of the 1982 World's Fair. The Hilton Knoxville - the best in Tennessee hospitality and comfort, in the heart of the action. Travel should take you places.

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    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Fireplace
    • ATM on-site
    • Concierge service
    • Cribs available
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
    • Wedding services
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    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 858 reviews
    • 8.7 "Location is great."
      9.6 "96% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 6.1 "Rooms are ok."
    • 5.1 "Average value."
    • 4.2 "Internet is poor."
    • 3.5 "Pool is below average."
      0.0 "Dirty pool, said 100%."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 403 reviews
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 8.5 "Location is great."
      9.7 "97% liked the proximity to shopping."
    • 7.3 "Good bar."
    • 7.0 "Good breakfast."
    • 5.8 "Rooms are ok."
    • 5.0 "Average value."
    • 3.4 "Pool is below average."
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    Overall rating

    8.7 Excellent
    Based on 351 reviews
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to shopping."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
    • 4.7 "Value below average."
    • 3.7 "Pool is below average."

    Overall rating

    8.2 Excellent
    Based on 77 reviews
    • 8.8 "Location is great."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.0 "Good amenities."
      7.0 "70% thought the building was wonderful."
    • 6.1 "Vibe was decent."
    • 6.0 "Rooms are ok."

    Overall rating

    8.6 Excellent
    Based on 25 reviews
    • 8.9 "Location is great."
    • 8.3 "Great service."
    • 6.1 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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