Overview

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Hilton Knoxville
Top City Hotel

501 West Church Avenue, Knoxville, TN 37902-2591, United States
+1 865 523 2300

£78+

Wed 7/12 Check in
Thu 8/12 Check out

Overall guest ratings

8.3/10 Excellent
Based on 869 reviews

Review highlights

  • 9.0
  • 8.6
  • 6.3
  • 3.9

Good to know

  • Professional service
  • Great shopping

Nearby

    show all

    About

    The Hilton Knoxville hotel is located in the heart of downtown Knoxville. Within walking distance of the business district, major offices, World’s Fair Park and the University of Tennessee—it is perfectly situated for any stay. Directly off I-40 and I-75, this hotel in Knoxville, TN, is located near the Knoxville Convention Center and within minutes of McGhee Tyson Airport. Comfortable and well-furnished, each guest room is centered around the inviting bed with 250-thread count linen sheets. Surf the internet on hotel WiFi, or get to work at the large in-room desk. Some rooms have views of the Smoky Mountains, Tennessee River and the Neyland Stadium. Upgrade to an Executive Room and enjoy access to the private lounge, serving a delicious daily breakfast and evening appetizers

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Concierge service
    • Cribs available
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 869 reviews
    • 9.0 "World class service."
    • 8.6 "Location is great."
    • 6.3 "Internet is average."
    • 6.0 "Average value."
    • 5.7 "Breakfast is mediocre."
    • 3.9 "Pool is below average."
    • 3.3 "Wellness & sports facilities were not very nice."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 443 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.2 "Location is great."
    • 5.6 "Average comfort."
    • 5.4 "Average value."
    • 5.2 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      1.3 "87% thought they were poorly maintained."
      4.0 "60% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.0 "100% were unsatisfied with the kitchenette."

    Overall rating

    8.4 Excellent
    Based on 330 reviews
    • 8.8 "Location is great."
      9.5 "95% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      9.3 "93% said the reception staff was great."
    • 6.0 "Average value."
      6.1 "Breakfast prices were ok, according to 61%."
    • 5.5 "Breakfast is mediocre."
      6.1 "Breakfast prices were ok, according to 61%."
    • 5.2 "Rooms are ok."
    • 3.7 "Pool is below average."

    Overall rating

    8.0 Good
    Based on 60 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 6.5 "Vibe was decent."
    • 6.1 "Average comfort."
    • 6.0 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 34 reviews
    • 8.8 "Great service."
    • 8.8 "Location is great."
    • 5.3 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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