Overview

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The Jesselton Hotel

69, Gaya Street, Kota Kinabalu, Malaysia
+60 8822 3333

£40+

Overall guest ratings

8.3/10 Excellent
Based on 955 reviews

Review highlights

  • 9.4
  • 9.0
  • 6.1
  • 5.0

Good to know

  • Spacious rooms
  • Friendly service

Nearby

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    About

    When you stay at The Jesselton Hotel, you'll be within a 10-minute drive of Likas Stadium and Sabah State Mosque. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. All rooms offer flat-screen TVs, refrigerators, and room service.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Bar/Lounge
    • Parking
    • Coffee shop
    • Concierge service
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 955 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.2 "82% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 8.5 "Food is delicious."
      9.0 "90% loved the menu selection."
    • 8.0 "Generally very clean."
      8.0 "80% said rooms were clean."
      8.0 "80% thought it was clean."
    • 7.6 "High value."
    • 6.1 "Rooms are ok."
      5.8 "Only 58% thought the furniture was functional."
      6.7 "Only 67% thought the shower was ok."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 5.0 "Breakfast is mediocre."
    • 4.7 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      3.3 "For 67%, the lobby entrance was sub-standard."
      1.1 "89% complained about the elevator."
    • 3.8 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 487 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 8.6 "Food is delicious."
    • 7.9 "Good cleanliness."
      8.1 "81% said rooms were clean."
      7.6 "76% thought it was clean."
    • 6.9 "Average comfort."
      6.0 "For only 60%, the noise level was all right."
      5.3 "53% thought the bathroom was big enough."
    • 6.5 "Rooms are ok."
      6.4 "Only 64% thought the furniture was functional."
      5.3 "53% thought the bathroom was big enough."
    • 4.8 "Breakfast is below average."
    • 4.4 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 3.4 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 276 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 8.3 "Food is delicious."
    • 8.1 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 6.8 "Average comfort."
      5.3 "For only 53%, the noise level was all right."
    • 6.0 "Rooms are ok."
    • 5.1 "Breakfast is mediocre."
    • 4.4 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
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    Overall rating

    8.2 Excellent
    Based on 28 reviews
    • 9.4 "Terrific location."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 6.3 "Rooms are ok."

    Overall rating

    8.5 Excellent
    Based on 162 reviews
    • 9.6 "Terrific location."
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.4 "Food is delicious."
    • 7.7 "Good cleanliness."
    • 7.6 "High value."
    • 6.6 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
    • 5.1 "Vibe was decent."
    • 5.0 "Breakfast is mediocre."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 3.5 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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