Overview

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The Jesselton Hotel

69, Gaya Street, Kota Kinabalu, Malaysia
+60 8822 3333

£40+

Overall guest ratings

8.3/10 Excellent
Based on 967 reviews

Review highlights

  • 9.4
  • 9.2
  • 6.9
  • 6.4

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    When you stay at The Jesselton Hotel, you'll be within a 10-minute drive of Likas Stadium and Sabah State Mosque. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. All rooms offer flat-screen TVs, refrigerators, and room service.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Bar/Lounge
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 967 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
      7.0 "Easily accessible by car, said 70%."
      10.0 "City centre within easy reach, said 100%."
      7.5 "75% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 8.9 "Food is delicious."
      9.2 "92% loved the menu selection."
    • 8.0 "Generally very clean."
      8.0 "80% said rooms were clean."
      8.2 "82% thought it was clean."
    • 7.6 "High value."
    • 6.9 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
    • 6.4 "Rooms are ok."
      6.9 "Only 69% thought the furniture was functional."
      6.0 "Only 60% thought the shower was ok."
      6.7 "Cleanliness of the bathroom was average, said 67%."
    • 5.0 "Vibe was decent."
      1.9 "81% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      3.0 "For 70%, the lobby entrance was sub-standard."
      1.3 "87% complained about the elevator."
    • 2.0 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 493 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.4 "84% said the reception staff was great."
    • 9.0 "Food is to die for."
    • 8.0 "Generally very clean."
      8.1 "81% said rooms were clean."
      7.8 "78% thought it was clean."
    • 7.0 "High comfort."
      7.0 "70% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
    • 6.9 "Rooms are ok."
    • 5.1 "Breakfast is mediocre."
    • 4.7 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      2.6 "For 74%, the lobby entrance was sub-standard."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      2.6 "For 74%, the lobby entrance was sub-standard."
    • 1.9 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 280 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      7.1 "Easily accessible by car, said 71%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 8.6 "Food is delicious."
    • 8.2 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 6.5 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
      5.3 "For only 53%, the noise level was all right."
    • 5.9 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
    • 5.3 "Breakfast is mediocre."
    • 4.4 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
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    Overall rating

    8.2 Excellent
    Based on 29 reviews
    • 9.4 "Terrific location."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 6.7 "Rooms are ok."

    Overall rating

    8.4 Excellent
    Based on 164 reviews
    • 9.4 "Terrific location."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.7 "Food is delicious."
    • 7.8 "High value."
    • 7.8 "Good cleanliness."
      7.7 "77% said rooms were clean."
    • 6.7 "Rooms are ok."
    • 5.4 "Vibe was decent."
    • 5.2 "Breakfast is mediocre."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 2.0 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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