The Pacific Sutera Hotel

5 stars
8.6
Very good
based on 3978 reviews
3,978 reviews
1 Sutera Harbour Boulevard, Kota Kinabalu 88100, Malaysia
1 Sutera Harbour Boulevard, Kota Kinabalu
+60 8831 8888
Fri 11/9
-
Sat 12/9
2 guests, 1 room
Hotel amenity
Outdoor view
Other
Pool
Bedroom
Lobby
Beach
Living room
Outdoor view
Room amenity
Restaurant
Restaurant
Bedroom
Other
Bedroom
Building
Other
Dining room
Bedroom
Bedroom
Outdoor view
Lounge
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in Kota Kinabalu, The Pacific Sutera provides luxury 5-star accommodation, as well as a private beach, free Wi-Fi and an outdoor pool. The numerous facilities this elegant resort offers include a children's play area, a 24-hour reception and a concierge.

The Pacific Sutera provides a garden to relax in, as well as free private parking on site. In fine weather, an outdoor terrace offers an ideal place to relax. The resort also has its very own night club, Breeze Beach Club.

This resort features rooms with an en suite bathroom, air conditioning and a TV. They all offer a refrigerator, a mini bar and a coffee maker.

Lunch and dinner are prepared every day at Silk Garden Restaurant, specialising in seafood and Chinese fare. Each evening, guests can wind down in the comfortable lounge bar. Lunch and dinner are available in the resort's cosy café.

The Pacific Sutera is situated amongst the area's well-known attractions, including the Sabah State Mosque and the Double Six Monument, which are within walking distance. It has easy access to public transport with Secretariat Railway Station within walking distance.

8.6
Very good
3978 reviews

Latest deals for The Pacific Sutera Hotel

Fri 11/9
-
Sat 12/9
Deals from
£55
•Cheapest rate per night
Compare prices for Deluxe room, King room and 33 more The Pacific Sutera Hotel deals.
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Deluxe room, bed type unknown
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Deluxe room, bed type unknown
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King room, bed type unknown
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Executive room, bed type unknown
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Deluxe room, bed type unknown
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Deluxe room, bed type unknown
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King room, bed type unknown
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Deluxe room, 1 king bed
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Deluxe room, bed type unknown
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Deluxe room, bed type unknown
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Deluxe room, bed type unknown
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King room, 1 king bed
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Deluxe room, bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at The Pacific Sutera Hotel

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Free parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Bowling
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Night club

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator

Pool and spa

  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Massage
  • Sauna
  • Water slide

General

  • Family rooms
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Pushchairs
  • Indoor play area
  • Kids' outdoor play equipment
  • Playground
  • Baby safety gates

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Upper floors accessible by lift

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis
  • Squash

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Reviews of The Pacific Sutera Hotel

8.6
Very good
3978 verified ratings
Wonderful
2213
Very good
735
Good
395
Okay
243
Fair
139
Mediocre
109
Poor
145

Summary of reviews

Guests say
Guests praise the hotel's excellent location, beautiful views, and large swimming pool, making it a popular choice for families and those seeking relaxation. The amenities, including board games and children’s facilities, are appreciated by many. However, several guests report issues with cleanliness, aging facilities, and inconsistent service. Some mention problems with room keys, noise, and maintenance, while others highlight the friendliness of certain staff members. Overall, the pool and location stand out as the hotel's best features, though improvements in cleanliness and facility upkeep are needed.
AI-generated from customer reviews
Location9.5 out of 10
Pool9 out of 10
Amenities6 out of 10
Service5 out of 10
Cleanliness3 out of 10
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All reviews

7.1
Good
Anonymous, Jun 2017
Pros (+) Water front and good for swim with younger children
Cons (-) Facility is old and need maintanance

Location

1 Sutera Harbour Boulevard, Kota Kinabalu 88100

What's nearby

  • Masjid Negeri Sabah0.8 mi
  • Muzium Sabah1 mi
  • Tanjung Aru Railway Station1.3 mi
  • Sabah State Railway1.3 mi
  • Kota Kinabalu Central Market1.6 mi
  • Atkinson Clock Tower1.8 mi
  • KK Esplanade1.8 mi
  • Gaya Street Sunday Market1.8 mi
  • Wisma Merdeka1.9 mi
  • The Green Connection2.2 mi
  • Jesselton Point2.2 mi
  • Likas Sports Complex2.7 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Pacific Sutera Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
December
£69
£66
Cheapest month to stay with an average 59% drop in price.
Most expensive month to stay with an average 69% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

The Pacific Sutera Hotel

Which month has the cheapest rates at The Pacific Sutera Hotel?

The cheapest month to stay at The Pacific Sutera Hotel is April, with an average nightly rate of £78. The most expensive month is February at £135 per night.

What is the cheapest day to book The Pacific Sutera Hotel?

The cheapest day to book The Pacific Sutera Hotel is Thursday, with an average nightly rate of £51. The most expensive day is Friday at £96 per night.

How far in advance should you book The Pacific Sutera Hotel?

To get the best price at The Pacific Sutera Hotel, book around 11 weeks in advance. This could save you approximately 35% compared to booking last minute.

KAYAK's top tips for your stay at The Pacific Sutera Hotel

  • If you’re after a cheap room at The Pacific Sutera Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in September and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Pacific Sutera Hotel, plan to stay on a Thursday or Saturday. The most expensive day is usually Sunday.
  • The cheapest price a room at The Pacific Sutera Hotel was booked for on KAYAK in the last 2 weeks was £51, while the most expensive was £51.
  • How long should you stay at The Pacific Sutera Hotel? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at The Pacific Sutera Hotel

  • Where is The Pacific Sutera Hotel located?

    The Pacific Sutera Hotel is located at 1 Sutera Harbour Boulevard, 1.2 miles from the centre of Kota Kinabalu. Masjid Negeri Sabah is the closest landmark to The Pacific Sutera Hotel.

  • When is check-in time and check-out time at The Pacific Sutera Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at The Pacific Sutera Hotel.

  • Does The Pacific Sutera Hotel offer free Wi-Fi?

    Yes, The Pacific Sutera Hotel offers free Wi-Fi.

  • Does The Pacific Sutera Hotel offer free parking?

    Yes, The Pacific Sutera Hotel offers free parking.

  • How far is The Pacific Sutera Hotel from the airport?

    The Pacific Sutera Hotel is 2.7 miles from Kota Kinabalu. The Pacific Sutera Hotel is 72.1 miles from Labuan.

  • Does The Pacific Sutera Hotel have a pool?

    Yes, The Pacific Sutera Hotel has a pool on-site.

  • How does KAYAK find such great The Pacific Sutera Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Pacific Sutera Hotel in Kota Kinabalu and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pacific Sutera Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pacific Sutera Hotel.

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Most recommended

See most recommended stays in Kota Kinabalu
3-star hotel
34% cheaper
The Luma Hotel, A Member of Design Hotels
9 Excellent (1,992 reviews)0.08 miFitness centre, Restaurant, Free Wi-Fi£52+
3-star hotel
62% cheaper
The Klagan @ Riverson Hotel
8.3 Excellent (404 reviews)0.51 miOutdoor pool, Fitness centre, Free Wi-Fi£30+
3-star hotel
65% cheaper
Marina Travellers Suite at Riverson Soho
8 Excellent (25 reviews)0.51 miOutdoor pool, Fitness centre, Free Wi-Fi£28+
3-star hotel
76% cheaper
Asiana Hotel
7.8 Good (731 reviews)0.35 miRoom service, Free Wi-Fi, Coffee machine£19+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.5
1.2 mi
Kota Kinabalu
2.7 mi

More options for your stay in Kota Kinabalu