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The Pacific Sutera Hotel

1 Sutera Harbour Boulevard, Kota Kinabalu 88100, Malaysia
+60 8831 8888

£118+

Video: The Pacific Sutera Hotel

With a stay at The Pacific Sutera Hotel in Kota Kinabalu (Downtown Kota Kinabalu), you'll be minutes from Sutera Harbour and close to Sabah State Mosque. This 5-star hotel is within close proximity of Imago Shopping Mall and Plaza Wawasan.

Overall guest ratings

8.3/10 Excellent
Based on 2,648 reviews

Review highlights

  • 9.3
  • 8.9
  • 7.0
  • 6.9

Good to know

  • Friendly atmosphere
  • Friendly service
  • Great view

Nearby

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    About

    With a stay at The Pacific Sutera Hotel in Kota Kinabalu (Downtown Kota Kinabalu), you'll be minutes from Sutera Harbour and close to Sabah State Mosque. This 5-star hotel is within close proximity of Imago Shopping Mall and Plaza Wawasan.

    Rooms

    Make yourself at home in one of the 500 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Free parking
    • Playground
    • Pool table
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Hot tub
    • Childrens programmes
    • Laundry facilities
    • Golf
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Indoor tennis
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,648 reviews
    • 9.3 "Incredible bar."
      9.2 "Delicious alcoholic drinks, according to 92%."
    • 8.9 "Pool is good."
    • 8.4 "Location is great."
      7.9 "City centre within easy reach, said 79%."
      9.7 "Good access to the airport, said 97%."
      9.4 "94% appreciated the closeness to the beach."
      7.2 "72% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
    • 7.3 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.1 "71% said the concierge service was amazing."
    • 7.0 "Good amenities."
      9.0 "90% found the grounds to be nice."
      8.8 "88% enjoyed the lobby entrance."
      8.0 "80% loved the outdoor sports facilities."
    • 7.0 "Good breakfast."
    • 6.9 "Average comfort."
      5.1 "For only 51%, the noise level was all right."
      6.1 "61% thought the bathroom was big enough."
    • 6.6 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.1 "61% thought the bathroom was big enough."
    • 6.0 "Average value."
      5.0 "The price was ok for 50%."
    • 2.9 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 1,271 reviews
    • 9.2 "Incredible bar."
    • 8.8 "Pool is good."
    • 8.3 "Location is great."
      7.7 "City centre within easy reach, said 77%."
      7.0 "Easily accessible by car, said 70%."
      9.7 "Good access to the airport, said 97%."
      9.3 "93% liked the proximity to sightseeing."
    • 7.5 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 7.0 "Good amenities."
      6.3 "63% thought the building was acceptable."
    • 6.8 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 6.1 "Average value."
      5.2 "The price was ok for 52%."
    • 5.5 "Beach is so-so."
    • 3.0 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 1,138 reviews
    • 8.9 "Pool is good."
    • 8.6 "Location is great."
      9.6 "Good access to the airport, said 96%."
      7.9 "City centre within easy reach, said 79%."
      9.5 "95% appreciated the closeness to the beach."
      8.7 "87% liked the proximity to sightseeing."
    • 7.0 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.4 "64% thought the bathroom was big enough."
    • 6.6 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 6.0 "Average value."
      5.0 "The price was ok for 50%."
    • 5.4 "Beach is so-so."
    • 5.2 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was stylish."
    • 2.5 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 26 reviews
    • 8.6 "Location is great."
    • 7.2 "Good service."
    • 7.1 "High comfort."
    • 7.0 "Nice rooms."
    • 5.5 "Vibe was decent."

    Overall rating

    8.0 Good
    Based on 211 reviews
    • 8.7 "Pool is good."
    • 8.7 "Location is great."
    • 7.2 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 6.9 "Average comfort."
    • 6.9 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.5 "Rooms are ok."
    • 6.0 "Breakfast is mediocre."
    • 5.8 "Vibe was decent."
    • 5.5 "Average value."
    • 5.5 "Beach is so-so."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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