Krabi resorts

Cons: Food

Cons: The price does not match the experience. The room is mediocre. The mattress was uncomfortable and felt used. I could feel each metal spring. There were small bugs (akin to ants, but not ants) in multiple places in our room even though we were on the third floor above the ground. Definitely not the $90+ room I expected in a resort. The shower was built poorly such that splash from the shower gets under the shower wall and into the other areas of the bathroom, such as around the toilet. I would definitely not be returning to Cliff Resorts and I would look for other hotels in the area.

Cons: The people working at the front desk did not seem friendly upon check in! I need assistance with their phone system (to dail an outside line) they would not offer to help. Upon checkout we had to wait over an hour for the staff to check our room.... This happened throughout our stay in Tailand but usually only took 5-10 minutes. This hotel made everyone wait for over an hour. Terrible.

Cons: The staff makes us wait a long time for the room.

Cons: When we arrived, the air con was not working. Instead of changing rooms for us we had to wait up to 2hrs for the air con filter and fan to be fixed. On our 2nd night, the key did not work. We had to change it twice and realised that the room door could not be opened if you leave another card in the main switch slot inside the room. Instead of coming up with us, we had to make 3 trips to the reception and asked for a member of staff to come up to check on the situation before they did so. Additionally, when we asked for the manager, he seemed to be non-existent so we could not reach him/her to provide our feedback.

Cons: Infelizmente a Praia do hotel é um mangue, Mas mesmo assim tem a vista linda e da pra ir andando para Todas as outras praias tranquilamente .

Cons: Unstable wifi

Cons: They were so rude that I was a single American female traveler even though I'm very polite. They over charged me 100 US dollars, that I now have to deal with when I get home. That's a lot in Thailand! Rooms weren't that cleaned. Pretty sure the "day bed" had bed bugs. Hated this Hotel!

Cons: Although Railay is small, the hotel was quite big so having to walk by foot around the hotel was slightly annoying. The food available for breakfast was yummy, but very limited in choices.

Cons: Food was pretty bad in general. Breakfast wasn’t good at all.

Cons: There was a terrible smell of sewage. Once we kept the fan on for a while in the bathroom it would go away. But because the electricity goes off when you remove the room key it smelled for a while when ever we returned to the room.