Lake Buena Vista resorts

Cons: Dates furnishings

Cons: N/a

Cons: N/a

Cons: The internet was free, but too slow to be useful. They use a wireless service from a company called Windstream. I've traveled all over the world and stayed in just about every type of hotel. This by far was the worst internet. I couldn't download work attachments and the kids couldn't stream their Netflix movies or play their internet games. We tried multiple devices (Galaxy Tab, iPhone, laptop computer, etc...). Called the Windstream tech support, thinking they may need to reset a router, but they said that the internet was working fine and that we shared the bandwidth with the other guest. I told him I've never experienced internet this slow, except for dialup. His response was that "it was faster than dialup." Unless they ditch this internet service provider and get something faster, don't expect to use the internet for anything other than email or reading the news. This could be a serious deal breaker if you need to accomplish business while on vacation. The room was visibly clean and well maintained; however, the carpet and tile in our room hadn't been steam cleaned in a long time. Just minutes after our kids took their shoes off at the door, their socks/feet were extremely dirty.

Cons: Some of the rooms, especially those in the Cabana buildings are in need of renovations.

Cons: Check-in took a long long time. After visiting the parks all day, that was the hardest part and the least enjoyable moment of the stay.

Cons: Rooms were very small and dingy. Bathrooms were very dirty. Grounds were not kept up. Restaurants were dingy and overpriced. Poor value for the money.

Cons: Very confusing and arduous trip from the parking to the location of our room, the 6B area is hidden behind a section and the walkway could have been marked better to more efficient long walks to an from the car.

Cons: Very pricey for simple things like morning coffees or breakfast for kids.

Cons: The coffee bar could really be expanded to include more tables. On the mornings that we visited, the counter servers were very busy with a long line of customers. Strollers and kids everywhere! Not enough tables for customers and no staff available to help keep the seating area clean. Tables rather than sofas on the other side of the hallway might be more useful and a staff member to keep this area clean would be great! Dining chairs could use new upholstery. They are getting heavy use by a lot of customers!

Cons: Our reservations were for the Swan hotel but when we arrived we were told we were at the Dolphin hotel. We asked why we were there our reservations were for the Dolphin hotel. We were advised we must have read the confirmation wrong. The woman at the Dolphin hotel asked if we had the confirmation. I pulled it up on my phone and she confirmed it showed the Swan. She asked if she could make a phone call. She made the phone call in front of us and advised the person on the other end what I had and what their system showed. She was told we were supposed to be at the Swan and they corrected it in their system. The lady apologized and said that she could check us in but we would have to get our key's from the Swan because their systems were different. When we came back the bellhop that was going to assist us with our bags said very sarcastically, "ladies you are at the wrong hotel. I will tell you very slowly how to get there." We told him that we went to the Dolphin and they found that we were supposed to be at the Swan. He told us he would assist us with our bags once we got our keys. When we turned around he ducked into the back and a different bellhop advised us that he went on break so he would assist us. The room we were in smelt like mildew and we were advised that there were no other rooms available.

Cons: Nothing about the hotel signals that it is on the Disney Property. That would have been okay though because we wanted a more adult hotel for our honeymoon. It was the terrible value for money that means we will never be back. Housekeeping forgot to clean our room (because of the option to opt into a green program, I can see how this mistake might be made when many other rooms decide not to have their room serviced daily). But we were on our honeymoon and wanted this. When we came back and found our room had not been cleaned, we called guest services, which was nothing but a recording that was on a loop. So we went to the front desk, where we were told it was too late to have our room serviced. The staff was never apologetic about the fact that they had already placed us in a room with 2 beds, when we were on our honeymoon, and now our room was not even being cleaned. I have stayed at Westin hotels before that were wonderful. This hotel was not on the level I've come to expect from the Westin brand. I would not come back here and would not recommend it to others.

Cons: Nothing!

Cons: The bed wasn’t that comfortable and shower pressure could have been better.

Cons: Required 2 night minimum

Cons: Nothing really not to like, just some advice: Prices are expensive but hold value. This isn't a Super 8 but then again they treat you way better than a Super 8. Just remember EVERYTHING at Disney World is expensive. Also this: this hotel is on Disney property but is NOT a Disney hotel. You still get the same perks like early park entry and free shuttles to the parks, but what you don't get is free shuttle from/to the airport on the Disney Magical Express. A Disney rep will tell you to use Mears transportation saying it's cheaper than a taxi but don't. Our taxi, with tip, was cheaper than Mears' fare plus we didn't have to wait the half hour for the Mears shuttle. We were in a taxi in about 5 minutes at the airport.

Cons: The fact that there was NO shuttle service to Epcot or Hollywood was disappointing...yes there was a boat ride and that was fine, but it's still a diesel boat that spews out awful smelling fumes and it took about 30 minutes total to get to/from either EPCOT or HOLLYWOOD Studios, due to the wait times for the boats and lines. We ended up walking most of the time, except at the end of a long day at Hollywood (11.5 mi walking in 7 hours as the Gondola was broken both days). There should have been a shuttle option. Beds were just OK as they dipped in the middle. I thought it was perhaps just our bed, but my 9 yo son's queen bed did the same when my wife and I swapped with him. When you pay that kind of 5 star price, you expect 5 star accommodations....what we got was about 3.5 stars. Resort fees are, indeed, ridiculous. We were going to have an omelet at the breakfast buffet, but the price was so ridiculous (approx. $30 per adult and $20 per kid) that we ended up going to First Watch, being waited on, eating a great meal....and, oh yea, it was less than half the price of the buffet at the Swan. I will say that my wife and I ate dinner at the Italian place in the Swan and it was very good, with excellent service. Kimonos had excellent, fresh sashimi and all three of us really enjoyed our meal and the service there was outstanding. I probably wouldn't stay at the Swan again because there are superior options for less $$, but the convenience was very nice as you could walk from the Swan to EPCOT easily (about .75 mi) and Hollywood as well (about 1.2 mi). Anyway, I would opt (given the price difference) for staying at a Marriott or Westin that's close....there is one with an amazing waterpark (if you have kids or are a big kid, yourself) as part of your stay, and the price is at least $100 less per night. Let's face it, that adds up. They also have a shuttle that brings you to and from the Disney resorts. I would still give the Swan Resort at Disney a solid B, but it just feels like too much $$$ for what you get.

Cons: Wondering if staying in the park is worth the extra money. While staff was very helpful, it is a big and busy place.

Cons: Not enough reasonably priced casual dining on the resort.

Cons: Older facility is noticed.

Cons: Our room was next to the elevator so we didnt sleep well from the noise of the motor constantly.

Cons: Dining hall a block away

Cons: Every thing was great!

Cons: Food

Cons: Room was not well ventilated and could smell smokers outside on the walkway. Sinks and showers need to be replaced as the grout is showing wear. I have stayed at all of the other Disney value resorts and this one is the most dated. If you are looking for a cheap hotel and will not be spending time in the room, this may be the one for you.

Cons: I received a non smoking room that smelled like someone just smoked a carton of cigs right before I walked in.

Cons: Food court was a bit small

Cons: There was a stain on a pillowcase that was not cleaned/replaced, and a hair on top of the "new" towels, which led us to question whether the towels had been replaced or merely refolded. While I understand not using new sheets after each night, I do expect the towels -- especially wet ones left on the floor -- to be replaced. Finding a dark hair on top of a white towel is pretty gross.

Cons: Dining area too small to accommodate guests especially during busy times. Wait for hot quick service breakfast was over 20 minutes. That's not quick service.

Cons: My only dislike was the uncomfortable mattress beds

Cons: Don't expect 5 star room accommodations.

Cons: Disney transportation from park was unpredictable.

Cons: Check in was slow, but friendly. However mistakes were made linking the Magic Passes (bracelets) to pin codes etc, which cost time at the park to remedy. This is a MOTEL-like set, but with a nicer outdoor decorum themed around sports. You're paying for the location, not the room. Beware, the Food is "Disney-priced" (basically double what it should be). In the room, the sink did not drain well and the toilet required double and triple flushes. We expected more for the price paid.

Cons: The rooms are very outdated

Cons: Would like to see an adult only portion of the hotel and more on site dining facilities. Check in and check out seemed to take a long time.

Cons: Not much I can say about what we didn't like.

Cons: Arcade was a let down. Kids wanna win things. Expensive drinks...ridiculous. Cheap towels, hide a bed was hard. Room was dirty. Furniture and floors...totally not worth the money we paid. We're poor folks. Such a waste of money.

Cons: The food at the resort was mediocre, for the price it could tast better

Cons: The walk from mermaid rooms building 8 is a long walk. It took 11-12 minutes to walk from room to the "cars" pool.

Cons: The little mermaid rooms were really small and not very appealing. All the room were outdoor entry much little motels. Very bare/basic room.

Cons: It took us 30 minutes to check in. They kept telling me that we booked with a third party and that was the problem. We had a 2 year old with us and when we checked in we asked for a pack n play. Went to get something to eat, and when we returned it still was not in the room. We called and it took another 1/2 hour to receive. Very crowded, and the food was just mediocre. Room was very small, if not Disney it would be 1/2 the price.

Cons: horrible wifi in room

Cons: 1. The smoking area is on the jogging trail! 2. There is only one food court for all the guests so expect long waits in line. 3. The only provide one bed sheet so bring a blanket!!!! 4. Guests don't know what to bring to the registers when cashing out their food.. So they leave the line to get stuff and hold up the registers!

Cons: Take away the Disney aspect and you have an average motel style room in the little mermaid section where we stayed. If you pay more, there are better rooms closer to the resort style pool. The eatery was Disney style and the food was just what you'd expect from one of their mass dining experiences.

Cons: Monorail closed too early.

Cons: Our room was in the farthest building from the main lobby area (Great Ceremonial House). Was a bit of a walk to get there, but it was a nice walk.