Overview

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Imperial Swan Hotel and Suites

4141 South Florida Avenue, Lakeland, FL, United States
+1 863 647 3000

£87+

Overall guest ratings

6.5/10 Good
Based on 259 reviews

Review highlights

  • 9.9
  • 7.1
  • 4.6
  • 4.5

Nearby

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    About

    Imperial Swan Hotel & Suites puts you within a 15-minute drive of Polk Museum of Art and features an airport shuttle (available 24 hours). After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar and a fitness center are other highlights, and rooms offer conveniences like sofa beds and refrigerators.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Restaurant
    • Cable or satellite TV
    • Free Internet
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    Based on 259 reviews
    • 9.9 "Terrific location."
      10.0 "Great parking, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.1 "Good service."
    • 6.8 "Bar is ok."
    • 5.7 "Food is average."
    • 4.6 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.5 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
      2.0 "80% criticized the small bathroom."
    • 3.5 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      3.6 "64% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      4.5 "55% had problems with the shower."
      0.0 "100% said the bathroom was dirty."
      2.0 "80% criticized the small bathroom."
    • 3.1 "Horrible pool."
    • 2.6 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    6.4 Good
    Based on 108 reviews
    • 9.8 "Terrific location."
    • 7.4 "Good service."
      7.4 "74% found the staff to be very friendly."
    • 4.4 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
    • 3.7 "Rooms are not good."
      3.3 "67% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
    • 2.4 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    • 2.1 "Generally quite dirty."
    • 1.7 "Awful breakfast."
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    Overall rating

    5.6 OK
    Based on 132 reviews
    • 7.1 "Good service."
      7.1 "71% found the staff to be very friendly."
    • 4.4 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
    • 3.2 "Awful rooms."
      2.4 "76% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
      3.4 "66% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
    • 2.4 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    • 2.4 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 2.2 "Generally quite dirty."
      2.4 "76% said rooms were dirty."

    Overall rating

    6.8 Good
    Based on 18 reviews
    • 3.4 "Rooms are not good."
    data provided by TrustYou

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