Overview

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Imperial Swan Hotel and Suites

4141 South Florida Avenue, Lakeland, FL, United States
+1 863 647 3000

£88+

Overall guest ratings

6.6/10 Good
Based on 267 reviews

Review highlights

  • 9.4
  • 7.8
  • 3.8
  • 3.7

Nearby

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    About

    Imperial Swan Hotel & Suites puts you within a 15-minute drive of Polk Museum of Art and features an airport shuttle (available 24 hours). After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar and a fitness center are other highlights, and rooms offer conveniences like sofa beds and refrigerators.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Cable or satellite TV
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.5 Good
    Based on 266 reviews
    • 9.4 "Terrific location."
      8.1 "Great parking, according to 81%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Good service."
      7.5 "75% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 5.8 "Average value."
    • 5.2 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 5.0 "Food is average."
    • 3.8 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.7 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      0.7 "93% found problems with the furniture."
      4.3 "57% had problems with the shower."
    • 3.5 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      2.9 "71% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 3.4 "Pool is below average."
    • 2.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    6.4 Good
    Based on 106 reviews
    • 9.4 "Terrific location."
    • 7.8 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 5.1 "Average comfort."
    • 3.9 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
    • 2.5 "Awful breakfast."
    • 2.2 "Generally quite dirty."

    Overall rating

    5.5 OK
    Based on 143 reviews
    • 7.7 "Good service."
      7.5 "75% found the staff to be very friendly."
    • 4.9 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
    • 3.5 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      4.6 "54% didn't like the uncomfortable beds."
      2.5 "75% said rooms were dirty."
    • 3.3 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
    • 2.7 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    • 2.2 "Generally quite dirty."
      2.5 "75% said rooms were dirty."

    Overall rating

    6.8 Good
    Based on 15 reviews
    • 3.8 "Rooms are not good."
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