Pros (+) Desk Staff was good. Plenty of parking.
Cons (-) Toilet was dirty, bare bones amenities. No blow dryer or shampoo.
2 stars
SureStay Hotel by Best Western Lewiston
Photos of SureStay Hotel by Best Western Lewiston
Overview
The SureStay by Best Western Lewiston is Lewiston-Auburn's most recently renovated hotel. Situated in a convenient location off I-95 and just a short drive to downtown, our guests will enjoy a complimentary continental breakfast each morning. With plenty of free parking and all new hotel decor, you can rest assured that you've made the right choice when staying at our Lewiston hotel. We can't wait to welcome you!
Latest deals for SureStay Hotel by Best Western Lewiston
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at SureStay Hotel by Best Western Lewiston
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Shower chair
- No smoking
- Lowered sink
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Services and conveniences
- ATM on-site
- Wake-up service
- Key card access
- 24-hour front desk
Parking and transportation
- Free parking
- Private parking
Bedroom
- Alarm clock
- Cleaning products
Workspace
- Fax/photocopying
- Desk
Outdoor
- Garden
General
- Telephone
Health and safety
- Daily housekeeping
Reviews of SureStay Hotel by Best Western Lewiston
7.1
Good
469 verified ratings
Wonderful
93
Very good
60
Good
81
Okay
49
Fair
71
Mediocre
33
Poor
82
Summary of reviews
Guests say
Guests appreciated the helpfulness of the staff and the budget-friendly pricing. However, many reviews highlighted significant issues with cleanliness, including strong odors of smoke and dirty facilities. The lack of amenities and sparse room furnishings were also common complaints, making for a less than satisfactory stay for many.AI-generated from customer reviews
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Score by provider
7.5 out of 10
349 reviews
5.6 out of 10
42 reviews
5.4 out of 10
5 reviews
6.2 out of 10
4 reviews
All reviews
Pros (+) Staff were awesome. Room was very clean. Very economical: $100 CAD for one night for 3 adults (2 x Queen beds). Close to some excellent restaurants. Our Thai food, which was delivered was superb.
Cons (-) It was a motel which allows smoking: the bed covers showed cigarette burns from previous clients!!! NO elevator: my wife walks with a cane and she had to take the stairs to our second floor room. Get a ground floor room if mobility impaired.
Pros (+) Non carpet floors. Clean modern look.
Cons (-) Not enough luggage racks. Very little places to set things off the floor.
Pros (+) Extremely helpful clerk at front desk
Cons (-) No amenities (shampoo, fridge, etc.)
Location
516 Pleasant Street, Lewiston, ME 04240
What's nearby
- Androscoggin Bank Colisee1.8 mi
- Lewiston City Hall2.2 mi
- Basilica of Saints Peter and Paul2.2 mi
- Lewiston Public Library2.2 mi
- Odd Fellows Block2.3 mi
- Museum L-A2.3 mi
- Dingley Building2.4 mi
- Kora Temple2.4 mi
- Bates College Museum of Art2.5 mi
- Bates College2.5 mi
- Auburn Mall3.9 mi
- Auburn Municipal Beach5.2 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at SureStay Hotel by Best Western Lewiston
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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See most recommended stays in LewistonGood to know
Value for money | 7.6 |
|---|---|
Distance to city centre | 2.4 mi |
Nearest airport | Augusta |
Distance to airport | 25.3 mi |