Recent reviews
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- Negative
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6.3
The staff at the hotel are very helpful and communicate well if there are any problems. We would have preferred to have breakfast at the hotel but the very high prices meant it was poor value for money.
review from KAYAK -
7.3
Staff were excellent, called the day before to inform them my daughters sixth birthday and to ask if there was anything that could be done, they were great and purchased a cake. When we checked in they then upgraded us to a suite at no extra charge and proceeded to show us to our room. We walked in and they had a birthday candle on the cake lit. My girl was excstatic, overall one if the best and friendliest hotels I have stayed In. Will certainly stay again.
review from KAYAK -
8.0
Staff, courteous, friendly and efficient. Would like fresh drinking water in room.
review from KAYAK -
8.0
The staff were very attentive and helpful and the room was very well planned and spacious for such a central location.
review from KAYAK -
7.7
We were very fortunate to be upgraded to a suite, we also found the staff to be very helpful. No
review from KAYAK -
7.6
Nice room, great location Expensive food, not much of a bar in the hotel but the surrounding area has excellent bars and cafes so it's not a big problem
review from KAYAK -
6.4
Location, room size, cleanliness, bathroom Lower price would be good ;)
review from KAYAK -
4.4
location, style, nice staff, fast check in and out, near beautiful garden, clean, room has tea maker, close to british musem. AC was down for all my stay (5 nights and then 3 nights) and each time I report problem they say they are going to check then I knew its all the hotel and it was really hot. short bed (my legs out of the bed even i am 175 cm), small bed, rooms in floors other then ground are leveled by at least 10 degrees (my head was down and my leg was up) that made bad stay. I changed to ground floor and room was very small. no refregrater (I couldn't have cold water) expensive breakfast 17.25 pound each with few choices. they good thing they provided fan.
review from KAYAK -
8.0
Super cozy hotel and cenral located
review from KAYAK
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8.0
Staff, courteous, friendly and efficient. Would like fresh drinking water in room.
review from KAYAK -
8.0
The staff were very attentive and helpful and the room was very well planned and spacious for such a central location.
review from KAYAK -
8.0
Super cozy hotel and cenral located
review from KAYAK
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7.3
Staff were excellent, called the day before to inform them my daughters sixth birthday and to ask if there was anything that could be done, they were great and purchased a cake. When we checked in they then upgraded us to a suite at no extra charge and proceeded to show us to our room. We walked in and they had a birthday candle on the cake lit. My girl was excstatic, overall one if the best and friendliest hotels I have stayed In. Will certainly stay again.
review from KAYAK -
7.7
We were very fortunate to be upgraded to a suite, we also found the staff to be very helpful. No
review from KAYAK -
7.6
Nice room, great location Expensive food, not much of a bar in the hotel but the surrounding area has excellent bars and cafes so it's not a big problem
review from KAYAK
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6.3
The staff at the hotel are very helpful and communicate well if there are any problems. We would have preferred to have breakfast at the hotel but the very high prices meant it was poor value for money.
review from KAYAK -
6.4
Location, room size, cleanliness, bathroom Lower price would be good ;)
review from KAYAK -
4.4
location, style, nice staff, fast check in and out, near beautiful garden, clean, room has tea maker, close to british musem. AC was down for all my stay (5 nights and then 3 nights) and each time I report problem they say they are going to check then I knew its all the hotel and it was really hot. short bed (my legs out of the bed even i am 175 cm), small bed, rooms in floors other then ground are leveled by at least 10 degrees (my head was down and my leg was up) that made bad stay. I changed to ground floor and room was very small. no refregrater (I couldn't have cold water) expensive breakfast 17.25 pound each with few choices. they good thing they provided fan.
review from KAYAK
