Overview

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St Ermins Hotel Autograph Collection
Top Family Hotel

2 Caxton Street, London, SW1H 0QW, United Kingdom
+44 207 222 7888

£178+

Overall guest ratings

8.9/10 Excellent
Based on 1,717 reviews

Review highlights

  • 9.8
  • 9.2
  • 6.5
  • 6.3

Good to know

  • Nice building
  • Friendly service
  • Friendly atmosphere
  • Wonderful sightseeing

Nearby

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    About

    Retaining its classic architecture, evocative Art Nouveau styling and Rococco plasterwork, the St Ermin’s has been given a distinctive, modern and highly textural look and feel. It offers guests a contemporary version of ‘The Grand Tour’ that infused the English great house style, hand picked antiques and collectables sit together with modern pieces to provide a warm, sophisticated London welcome. The original courtyard garden, reconstructed and lushly replanted, provides a dramatic sense of arrival before entering the beautiful historic lobby complete with sweeping staircases, theatrical balconies and large, open fireplaces. The lobby leads through mellow lounge and library areas, to the Caxton Bar, outdoor terrace and the extended, new 70-cover restaurant, Caxton Grill and private dining room. We took our inspiration from Christopher Dresser – a truly visionary C19th British botanist and designer who was very influential when the St Ermin’s was first built.

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    Marriott V2

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Business centre
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Express check out
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 1,717 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      8.1 "81% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.3 "Easily accessible by car, said 83%."
    • 9.2 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.3 "93% enjoyed the lobby entrance."
      9.7 "97% said it was a stylish hotel."
      10.0 "100% thought the hotel was luxurious."
    • 9.2 "Perfectly clean."
      9.2 "92% said rooms were clean."
      9.5 "95% thought it was clean."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
      9.4 "94% were happy with the room service."
      8.7 "Housekeeping was great, according to 87%."
      7.9 "79% found the restaurant service to be one of the best."
    • 8.7 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      9.3 "93% enjoyed the lobby entrance."
      9.6 "96% found the grounds to be nice."
      9.3 "93% thought the architecture was beautiful."
      9.2 "92% loved the terrace."
    • 6.5 "Rooms are ok."
      6.7 "Cleanliness of the bathroom was average, said 67%."
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Average comfort."
      6.9 "For only 69%, the noise level was all right."
    • 4.0 "Value below average."
      2.4 "76% said the breakfast was too expensive."
      0.0 "The price was too high for 100%."
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    Overall rating

    9.0 Excellent
    Based on 841 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.4 "94% thought it was clean."
    • 9.1 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.2 "92% enjoyed the lobby entrance."
      9.5 "95% said it was a stylish hotel."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      9.4 "94% said the concierge service was amazing."
    • 8.6 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      9.2 "92% enjoyed the lobby entrance."
      9.7 "97% found the grounds to be nice."
    • 6.3 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      5.7 "Only 57% thought the shower was ok."
    • 5.5 "Breakfast is mediocre."
    • 3.7 "Value below average."
      2.4 "76% said the breakfast was too expensive."
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    Overall rating

    8.8 Excellent
    Based on 686 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      7.9 "79% liked the proximity to shopping."
    • 9.1 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.3 "93% enjoyed the lobby entrance."
      9.7 "97% said it was a stylish hotel."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.6 "96% thought it was clean."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 8.7 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      9.3 "93% enjoyed the lobby entrance."
    • 6.3 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 4.1 "Value below average."
      2.2 "78% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 51 reviews
    • 9.9 "Terrific location."
    • 9.3 "Awesome vibe."
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.9 "Amenities are good."
      8.8 "88% thought the building was wonderful."
    • 8.1 "Food is delicious."
    • 6.9 "Rooms are ok."

    Overall rating

    8.7 Excellent
    Based on 137 reviews
    • 9.9 "Terrific location."
    • 9.3 "Perfectly clean."
    • 9.3 "Awesome vibe."
      9.7 "97% said it was a stylish hotel."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.8 "Amenities are good."
      8.7 "87% thought the building was wonderful."
    • 6.0 "Rooms are ok."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      6.5 "For only 65%, the noise level was all right."
    • 3.5 "Value below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Friendly service"
    "Friendly atmosphere"
    "Wonderful sightseeing"
    data provided by TrustYou

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