Overview

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The Grosvenor Hotel

101 Buckingham Palace Road, London, SW1W 0SJ, United Kingdom
+44 845 305 8337

£139+

Overall guest ratings

8.3/10 Excellent
Based on 4,038 reviews

Review highlights

  • 9.5
  • 7.7
  • 6.0
  • 5.3

Nearby

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    About

    A stay at The Grosvenor Hotel places you in the heart of London, minutes from Victoria Palace Theatre and close to Buckingham Palace. This 4-star hotel is close to Harrods and Big Ben.

    Rooms

    Make yourself at home in one of the 345 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.

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    Hotels.com

    Amenities

    • Parking
    • Fitness centre
    • Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 4,038 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "96% enjoyed the restaurants & bars nearby."
      8.3 "Easily accessible by car, said 83%."
      9.5 "95% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
      7.5 "Management was excellent, said 75%."
    • 6.0 "Breakfast is mediocre."
    • 5.3 "Internet is average."
    • 5.1 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."

    Overall rating

    8.4 Excellent
    Based on 2,463 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      9.7 "97% enjoyed the restaurants & bars nearby."
      8.3 "Easily accessible by car, said 83%."
      9.6 "96% liked the proximity to shopping."
    • 7.7 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
    • 6.3 "Breakfast is mediocre."
    • 5.6 "Average value."
    • 5.6 "Average comfort."
    • 5.5 "Internet is average."
    • 5.3 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 928 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
    • 7.3 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Average value."
    • 5.2 "Internet is average."
    • 4.9 "Rooms are not good."
      3.6 "64% said rooms were small."
      2.6 "74% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      1.7 "83% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
      2.4 "76% found problems with the furniture."
      3.9 "For 61%, the rooms looked old."
      3.0 "70% had problems with the shower."
      1.0 "90% thought the tv was sub-standard."
      3.0 "70% said the bathroom was dirty."
      3.5 "65% were disappointed with the minibar."

    Overall rating

    7.8 Good
    Based on 40 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.0 "Vibe was good."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.0 "Internet is average."
    • 4.9 "Not very comfortable."
    • 4.7 "Rooms are not good."

    Overall rating

    8.1 Excellent
    Based on 605 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
    • 5.7 "Breakfast is mediocre."
    • 5.6 "Internet is average."
    • 5.2 "Average comfort."
    • 5.0 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews


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