Overview

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The Rubens At The Palace

39 Buckingham Palace Road, London, SW1W 0PS, United Kingdom
+44 207 834 6600

£235+

Overall guest ratings

8.7/10 Excellent
Based on 2,165 reviews

Review highlights

  • 9.8
  • 9.5
  • 9.1
  • 5.3

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service

Nearby

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    About

    Located in London City Centre, this eco-friendly hotel is within a 10-minute walk of Victoria Palace Theatre and Buckingham Palace. St. James Park and The Mall are also within 15 minutes.

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    Expedia

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Indoor pool
    • Terrace/Patio
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 2,165 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% liked the proximity to shopping."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      9.1 "91% found the restaurant service to be one of the best."
      8.5 "85% said the concierge service was amazing."
      8.0 "80% were happy with the room service."
      10.0 "Management was excellent, said 100%."
    • 9.1 "Excellent breakfast."
    • 8.2 "Food is delicious."
      8.8 "88% loved the menu selection."
      8.1 "Yummy desserts, said 81%."
      10.0 "100% loved the dining experience."
    • 6.8 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 5.3 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.0 "Only 50% thought the shower was ok."
      5.8 "58% said the view was so-so."
    • 4.8 "Value below average."
      4.3 "57% said the breakfast was too expensive."
      3.5 "The price was too high for 65%."
      1.9 "81% said beverages were too expensive."
    • 4.5 "Not very comfortable."
      1.9 "81% said rooms were small."
      4.7 "53% criticized the small bathroom."
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    Overall rating

    8.8 Excellent
    Based on 1,407 reviews
    • 9.9 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.6 "86% said the reception staff was great."
      9.0 "90% found the restaurant service to be one of the best."
    • 9.0 "Excellent breakfast."
    • 7.1 "Internet works."
    • 5.1 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.8 "58% said the view was so-so."
    • 4.8 "Value below average."
      2.0 "80% said beverages were too expensive."
    • 4.2 "Not very comfortable."
      1.7 "83% said rooms were small."
      4.1 "59% criticized the small bathroom."
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    Overall rating

    8.8 Excellent
    Based on 324 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.1 "Excellent breakfast."
    • 7.0 "Good vibe."
      8.4 "84% enjoyed the friendly atmosphere."
      8.9 "89% said it was a stylish hotel."
      9.0 "90% thought the hotel was luxurious."
    • 5.3 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.7 "Value below average."
      4.5 "55% said the breakfast was too expensive."
    • 4.5 "Not very comfortable."
      1.9 "81% said rooms were small."
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    Overall rating

    8.2 Excellent
    Based on 64 reviews
    • 9.9 "Terrific location."
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.2 "Excellent breakfast."
    • 7.1 "Good vibe."
    • 5.3 "Rooms are ok."
    • 4.7 "Not very comfortable."
      2.0 "80% said rooms were small."

    Overall rating

    8.3 Excellent
    Based on 368 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 9.2 "Excellent breakfast."
    • 5.0 "Average value."
    • 5.0 "Rooms are ok."
      1.8 "82% said rooms were small."
      4.7 "53% complained about the bathroom."
      2.7 "73% thought they were poorly maintained."
      2.8 "72% found problems with the furniture."
    • 4.1 "Not very comfortable."
      1.8 "82% said rooms were small."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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