Recent reviews
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- Negative
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5.0
The location was very convenient. It would have been appreciated if some effort had been made to clear the entrance / carpark of snow - however it was a particularly bad snap of weather. Worst aspect was the room heating - the automatic thermostat was not working - not discovered on my first night. I was very cold. Switched to manual it was OK. Staff should have checked it as they showed me the room - with my poor eyesight the instructions on controls were unreadable.
review from KAYAK -
6.0
Friendliness of the staff, The volume of noise from other rooms and the corridors.
review from KAYAK -
8.0
Cleanliness, location and the room decor were all perfect. Friendly and helpful staff. Great value for money. The tv didn't work in our room so we had to move-not a problem but could of been tested previously.
review from KAYAK -
7.3
The hotel was brand spanking new and clean with refreshig decor'. The water was turned off when we arrived, my husband had a cold shower! The tv did not work during our stay. Staff were sympathetic and offered to move us.
review from KAYAK -
8.0
The hotel is bright, modern and cheerful and is within easy reach of university and town
review from KAYAK -
4.4
Locality - close to University
review from KAYAK -
6.8
The price!
review from KAYAK -
5.6
The location for donington park, some of the staff, the leisure facilities. The food in the restaurant was horrific
review from KAYAK -
2.4
very poor quality service.food. bedroom not clean after complaints was not attended to.newspaper not delivered or available in reception
review from KAYAK -
2.8
The room was very old and had no toilet paper, broken shower curtain and generally very run down. Breakfast was a shambles as they ran out of some items of food and long delays happened because of large numbers of people trying to eat at the same time.
review from KAYAK
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8.0
Cleanliness, location and the room decor were all perfect. Friendly and helpful staff. Great value for money. The tv didn't work in our room so we had to move-not a problem but could of been tested previously.
review from KAYAK -
8.0
The hotel is bright, modern and cheerful and is within easy reach of university and town
review from KAYAK
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5.0
The location was very convenient. It would have been appreciated if some effort had been made to clear the entrance / carpark of snow - however it was a particularly bad snap of weather. Worst aspect was the room heating - the automatic thermostat was not working - not discovered on my first night. I was very cold. Switched to manual it was OK. Staff should have checked it as they showed me the room - with my poor eyesight the instructions on controls were unreadable.
review from KAYAK -
6.0
Friendliness of the staff, The volume of noise from other rooms and the corridors.
review from KAYAK -
4.4
Locality - close to University
review from KAYAK -
5.6
The location for donington park, some of the staff, the leisure facilities. The food in the restaurant was horrific
review from KAYAK -
2.4
very poor quality service.food. bedroom not clean after complaints was not attended to.newspaper not delivered or available in reception
review from KAYAK -
2.8
The room was very old and had no toilet paper, broken shower curtain and generally very run down. Breakfast was a shambles as they ran out of some items of food and long delays happened because of large numbers of people trying to eat at the same time.
review from KAYAK
