Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Hotel Des Alpes
Top City Hotel

Furrengasse 3, 6004 Lucerne, Luzern, Switzerland
+41 41 417 20 60

£60+

Overall guest ratings

8.4/10 Excellent
Based on 1,745 reviews

Review highlights

  • 9.1
  • 8.6
  • 7.7
  • 4.8

Good to know

  • Wonderful sightseeing
  • Train station is close

Nearby

    show all

    About

    Des Alpes Luzern offers a fantastic location, putting you just a 5-minute walk from Lucerne Town Hall and Chapel Bridge. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. There's also a terrace, and rooms offer flat-screen TVs and free WiFi.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,745 reviews
    • 9.1 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 7.7 "Good breakfast."
      9.3 "93% were happy with the price of the breakfast."
    • 7.6 "Internet works."
      10.0 "100% thought it was a great value."
    • 5.7 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.0 "For only 60%, the tv was ok."
    • 4.8 "Value below average."
      0.0 "The price was too high for 100%."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      3.2 "68% thought the facilities needed updating."
      2.0 "80% complained about the elevator."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 3.2 "Quite uncomfortable."
      2.9 "71% said rooms were small."
      0.3 "Air conditioning was criticized by 97%."
      3.5 "65% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 1,012 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      7.4 "74% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 7.9 "Good breakfast."
      9.5 "95% were happy with the price of the breakfast."
    • 7.5 "Internet works."
    • 5.4 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      2.9 "71% thought the facilities needed updating."
      3.0 "For 70%, the lobby entrance was sub-standard."
      1.7 "83% complained about the elevator."
    • 4.3 "Value below average."
    • 3.2 "Quite uncomfortable."
      3.0 "70% said rooms were small."
      0.4 "Air conditioning was criticized by 96%."
      3.5 "65% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 401 reviews
    • 8.9 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 5.5 "Rooms are ok."
    • 4.8 "Value below average."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 3.1 "Quite uncomfortable."
      3.0 "70% said rooms were small."
      0.3 "Air conditioning was criticized by 97%."
      0.9 "91% criticized the small bathroom."
      3.3 "67% thought it was too noisy."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 331 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 5.7 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 5.0 "Average value."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 3.3 "Not very comfortable."
      2.6 "74% said rooms were small."
      0.4 "Air conditioning was criticized by 96%."
      4.1 "59% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Train station is close"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close