Overview

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Hotel Falken

Falkengasse 6, 6004 Lucerne, Luzern, Switzerland
+41 41 410 37 37

£66+

Overall guest ratings

6.7/10 Good
Based on 1,238 reviews

Review highlights

  • 9.2
  • 7.4
  • 4.4
  • 4.0

Good to know

  • Friendly service

Nearby

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    About

    When you stay at Hotel Falken, you'll be in a great location, within just a 10-minute walk of Lucerne Town Hall and Chapel Bridge. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. All rooms feature flat-screen TVs and free WiFi.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Internet
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Safe
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    Based on 1,238 reviews
    • 9.2 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "Easily accessible by car, said 86%."
    • 7.4 "Internet works."
      7.4 "74% said the wifi quality was great."
    • 5.7 "Service is ok."
    • 4.4 "Disappointing food."
      0.7 "For 93%, the dining experience was not enjoyable."
      0.0 "Unclean dining area, according to 100%."
      2.3 "77% found the side dishes unedible."
    • 4.0 "Not very clean."
      4.3 "57% said rooms were dirty."
      4.3 "57% thought it was rather dirty."
      1.5 "85% said the bathroom was dirty."
      0.0 "Unclean dining area, according to 100%."
    • 4.0 "Breakfast is below average."
      2.9 "71% said the breakfast was too expensive."
    • 3.1 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
    • 2.4 "Awful rooms."
      0.9 "91% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
      1.7 "83% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      0.2 "98% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
      2.3 "77% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
      1.9 "81% had problems with the shower."
      1.5 "85% said the bathroom was dirty."
      3.6 "64% were unsatisfied with the kitchenette."
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    Overall rating

    6.6 Good
    Based on 594 reviews
    • 9.1 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Internet works."
      7.5 "75% said the wifi quality was great."
    • 5.7 "Service is ok."
    • 4.9 "Value below average."
    • 4.2 "Disappointing food."
      2.5 "75% found the side dishes unedible."
      0.9 "For 91%, the dining experience was not enjoyable."
    • 4.1 "Not very clean."
      4.5 "55% said rooms were dirty."
      4.2 "58% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
    • 3.8 "Breakfast is below average."
    • 2.6 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
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    Overall rating

    6.5 Good
    Based on 458 reviews
    • 9.3 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.2 "Internet works."
      7.2 "72% said the wifi quality was great."
    • 5.7 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 4.9 "Value below average."
    • 4.6 "Disappointing food."
    • 4.3 "Breakfast is below average."
    • 3.6 "Not very clean."
      3.8 "62% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 3.3 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
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    Overall rating

    6.9 Good
    Based on 185 reviews
    • 9.3 "Terrific location."
    • 5.6 "Service is ok."
    • 4.6 "Disappointing food."
    • 4.3 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.1 "Breakfast is below average."
    • 3.2 "Awful rooms."
      1.4 "86% said rooms were small."
      4.6 "54% said rooms were dirty."
      2.4 "76% didn't like the uncomfortable beds."
      1.7 "83% complained about the bathroom."
    • 1.9 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      2.4 "76% didn't like the uncomfortable beds."
      1.8 "82% thought it was too noisy."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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